HID recognised for commitment to excellence
HID Global has been awarded Professional Security Installer (PSI) Magazine's Access Control Manufacturer Premier Award 2007, recognising the company's service to the UK's security industry. This is the third consecutive year that HID has been selected for this prestigious award.
Hosted annually by PSI magazine, the Premier Awards brings together the publication's readers including security installers, manufacturers and end users to select and honour outstanding security product manufacturers in recognition of product and customer service excellence. The coveted award is seen as one of the industry's most prestigious because its recipients are both nominated and voted for by the publication's professional security installers. The award was presented to HID on 5 June at the PSI Premier Golf Day held at Moor Park Golf Club, Hertfordshire, UK.
"We have an outstanding team at HID EMEA, and are proud to continually meet and exceed customer expectations and provide first-class customer service and after-sales support," said Tony Ball, HID's managing director for EMEA. "This award recognises our commitment to providing the highest level of customer service and product choice to all of our customers in EMEA."
Gemalto rolls out OTA campaign for AIS
Gemalto has completed a campaign for Advanced Info Service (AIS), Thailand's largest mobile operator, to update over-the-air (OTA) the information contained in the SIM cards of nearly 8 million subscribers. By updating the cards over the air, there was no need for the operator to mail out replacement cards or ask customers to come into an AIS point of sale. The campaign was completed in less than 40 days, translating into major benefits for AIS, including customer satisfaction, ARPU (average revenue per user) maintenance and cost savings.
The OTA was rolled out on the back of a decision from the National Telecommunication Commission (NTC) in Thailand to shift from a 9-digit, to a 10-digit dialling system so as to meet the telecommunications needs of the country for the next 30 years.
Electronic Passport Forum
With the endorsement of the European Commission, the fifth Electronic Passport Forum took place in June in Istanbul, hosted for the first time by a non-EU member state. Once again the event proved to be the platform of choice for experts from government, border control and law enforcement, as well as technology vendors, to discuss and learn more about the key issues relating to the introduction of digital citizen identity credentials.
Murat Basesgioglu, Turkish Minister of Labour and Social Security, opened the event by discussing the technology shift that the Turkish government has spearheaded since 2003, aimed at providing citizens with access to a variety of eGovernment services in the fields of customs, social security, education and justice. The Minister also announced the beginning of the electronic ID and social security card project in pilot areas as of July 2007.
The discussions that took place in Istanbul will continue at the Electronic Passport Forum conference at the ID World International Congress, the annual world summit on automatic identification, in Milan on 26 to 28 November.
Mango DSP completes re-branding process
Mango DSP, a provider of intelligent video servers for the CCTV, video surveillance, homeland security and defence markets, today announced the launch of its new website that expresses the company's new strategy of focusing on the homeland security and video surveillance markets. The site can be visited at http://www.mangodsp.com.
In 2004 Mango DSP recognised the emerging needs of homeland security and video surveillance for advanced digital signal processing (DSP) solutions. The company made a strategic change to deliver complete advanced solutions to both of these growing markets.
The new website presents Mango DSP's business partners, including BroadMotion, Cisco, Micron, Codestuff, Texas Instruments, Tundra, ObjectVideo, Agent Video Intelligence, IntelliVision, iOmniscient, MATE and Vigilant Video.
Magal expands operations in Brazil
Magal Security Systems has announced a new strategic partnership in Brazil. The new strategic partnership, Senstar-Stellar Sistemas de Segurança, will provide local consultants and integrators with complete perimeter solutions, technical support and a local service centre.
"We are very pleased to announce the formation of this new strategic partnership in Brazil," said Izhar Dekel, CEO of Magal. "This partnership will enable us to further expand our operations to one of our key strategic markets, South America, and, we believe, will serve as a major growth driver in years to come. This partnership will provide us with a local base within the South American free trade region, potentially enabling us to manufacture certain of our products there in the future."
Pelco get Superstar Award
Pelco won its 13th consecutive - and 15th overall - much-coveted PSA Security Network's Superstar Award at the PSA-Tec 2007 Conference.
The award, created to recognise the PSA vendor partners who provide outstanding service and quality products, was presented during a recent banquet at the Pheasant Run Resort in St. Charles, Illinois. The annual competition began back in 1992, and Pelco has taken home the top prize each of the last 13 years. Carole Dougan, Pelco director - strategic accounts who accepted the award for the company, says this winning record does not diminish the pride Pelco takes in the recognition. "It is a huge honour because it is the members who vote."
Widely viewed as the security industry's most objective and comprehensive evaluation of manufacturers, the Superstar Award is given to the vendor who receives the highest score on a survey taken by PSA members. Scoring is based on seven performance categories: Technical Support, Price Advantage, Responsiveness, Ship Dates, Return Authorisations, Local Rep Support, and Product Quality and Reliability.
Norbain sole distribution channel for Adpro
Xtralis (formerly Vision Fire & Security), under new private equity ownership, is changing its route to market to accelerate growth of Adpro solutions and has chosen Norbain as the sole distribution route to market for the UK and Ireland.
"The distribution agreement with Norbain is a key component of our plan to accelerate growth in the UK and Ireland," says Jeff Kitching, sales director EMEA. "The two companies are now working together to align promotional and lead generation activities that will help us to better influence end user markets for Adpro solutions."
HID Identity launched in EMEA
HID Global has announced the EMEA region launch of HID Identity, a new organisation offering a comprehensive set of solutions for the deployment of contact and contactless smart card-based identity credentials. Following the successful launch of HID Identity in the Americas, the newly formed service organisation will operate under the auspices of HID Global AG in Geroldswil, Switzerland.
HID Global combined the talents and resources of Interlock AG and Printoplast, along with HID's EMEA Card Service Bureau, to launch this new unit that specialises in secure card manufacturing, identity related software and credential issuance processes.
The announcement of HID Identity in EMEA also sees the creation of a new website: www.hididentity.ch, which will become a knowledge hub for customers over the coming months, outlining the company's full product portfolio with online order and tracking capabilities.
Norbain wins Distributor of the Year
Norbain has been voted Distributor of the Year for the third year running by readers of Professional Security Installer.
"To win this award again is a huge honour for us," says Alun John, managing director of Norbain. "We put a considerable amount of effort into ensuring that the service we offer our customers is the very best in the industry. We do not just supply the equipment, we offer a whole range of services that enhance the offering and give installers the support they need, when they need it. It is particularly rewarding to achieve this award for the third year running precisely because it is a vote of confidence from the industry itself."
Bosch earns Frost & Sullivan award
Bosch Security Systems has announced that Frost & Sullivan, a global growth consulting organisation, has awarded the company its 2007 Video Surveillance Emerging Technology of the Year Award. Bosch's Direct-to-iSCSI RAID recording solution received the award because of its value to customers and IT personnel and its competitiveness against the networked video recorder (NVR).
With the introduction of the technology in 2006, Bosch is recognised by the industry as the world's first security solution manufacturer to offer this efficient video recording system to the market.
According to Frost & Sullivan, the iSCSI-based solution is likely to receive high acceptance from IT personnel involved in implementing IP-based video surveillance systems. The main benefit is that the solution reduces the burden of managing PC-based NVR solutions and updating their operating systems and anti-virus software.
This is the second industry award that Bosch's Direct-to-iSCSI RAID recording technology has received since the solution was introduced.
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