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Tracking and tracing CIT

All cash deliveries made by the Coin Security Group in South Africa can be tracked from start to finish with the tracking and tracing solution of the Netherlands-based company Transtrack International. Coin - one of the three largest cash-in-transit (CIT) companies in South Africa operating from 28 branches and 300-plus armoured vehicles - decided to implement the integrated tracking and tracing system on a nationwide basis following completion of a pilot project in Pretoria last June.

The system from Transtrack, a software company specialising in tracking and tracing systems for cash transportation, will enable Coin to improve the efficiency of its operations substantially and provide customers more value added services like extensive reporting and electronic invoices. The status of cash deliveries will now be available within 24 hours, whereas this used to take weeks using the previous administration system. "Within South Africa the industry is discussing standardising of information exchange and identification of cash transports," says Ronald van Vliet of Transtrack International. "And with this system Coin is leading the market." The Transtrack tracking and tracing system has been adopted by CIT companies in 10 countries.

Coin transports cash to and from banks, ATMs and retailers. Cash consignments are registered by means of a bar code attached to a sealbag. The details of each consignment are recorded - the staff involved, the route, the security vehicle and the content of the consignments. Proper registration of cash transports is essential not just for efficiency, but for safety and security. "This system will enable us to improve our service levels and enhance our operational efficiencies," says Albert Erasmus of Coin Security Group.

Companies from South Africa and the Netherlands work closely together on the project. South African-based QD Group is the system integrator and the local representative for all Transtrack products. QD Group provides local software and hardware support to Coin. "The adoption of this technology by Coin indicates that they are ready to quantum leap their service provisions to their clients to a level not yet offered in our industry," says Theo De Oliveira of QD Group.

CaptureTech, a Netherlands-based international specialist in the field of automatic identification, provided advice on the hardware solution and its integration. "The Dolphin 7900, a hardware solution from the Hand Held Products company, offers banks and insurers security and continuity, and is ready to handle future developments as well," says Sander de Ridder of CaptureTech.

In time it will be possible to have realtime insight in the collected and delivered consignments and customers are able to track their cash and CIT services via the Internet.

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