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Internal communications

The effective operation of large financial institutions such as banks, hinges to a great extent upon cost-effective, reliable communication systems.

It is for this reason that two-way radio systems are increasingly harnessed in call centres, where individuals need to be contacted regularly without disturbing other operators in an open-plan workplace. As such, two-way radio systems are rapidly making public announcement systems redundant within this environment.

A distinct advantage of two-way radio technology is the fact that it can be tailored to utilise multiple transmitting frequencies, thus allowing for the reservation of certain channels for specific groups such as floor managers, technical support teams or cleaning staff. Finding an open channel in a congested area is critical to ensuring effective communication. As such, a multichannel system is non-negotiable when acquiring two-way radio systems for large institutions.

Two-way vs cellular technology: no contest

Technical support teams servicing networks, hardware and other IT infrastructure need to respond swiftly, as technical problems can lead to significant financial losses if not solved promptly. Here, two-way radios constitute a simple, swift and cost-effective means of communication that is ideally suited for internal applications.

HYT offers a range of low-power two-way radios that have sufficient range to cover large buildings with clarity, while causing significantly less interference with electronic devices and IT equipment.

With two-way radio systems such as HYT's, there is no tedious dialling and, best of all, no call costs. Even the initial capital layout for HYT two-way radios compares favourably to the cost of cellular handsets, making it the only option from a bottom-line perspective.

Unlike with cellular phones, making a group call is also a very simple procedure. HYT's range of radios features group-call capabilities and a multiple recipient function, making it ideal for keeping team members aware of each other's tasks or whereabouts.

With two-way technology, there is no communication delays or engaged tones, and the user enjoys the same mobility associated with cellular units. Instructions to open gates and doors or a call to report to a particular location can be delivered to the relevant individuals without the need for multiple time-consuming phone calls.

Featuring heavy-duty casings and with rechargeable batteries supplied as standard, HYT radios require virtually no maintenance, making it a sound medium-term investment in internal communications.

It comes as no surprise then that an increasing number of financial institutions and banking establishments are realising the fantastic value for money this means of communication represents. As an added bonus, the reliable after-sales service features short turn-around times, thereby ensuring sustained two-way performance for the financial and banking sectors.

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