printer friendly version

Lenel wins security industry award

American market and growth consulting firm Frost & Sullivan has named Lenel Systems International the recipient of its 2004 Customer Value Enhancement Award, in recognition of Lenel's achievements in the integrated security systems industry.

In selecting Lenel for the honour, Frost & Sullivan noted that the company has demonstrated excellent ability to maintain and expand its installed base using innovative, value-creation strategies. Lenel has also leveraged its unparalleled industry and product knowledge to make further gains in the industry. The company's creative service strategies meet clients' requirements and improve customer interaction, thereby contributing to customer satisfaction.

Historically, security systems have been proprietary, hardware-focused and highly specialised in scope. Lenel has transformed the market by creating a solution that brings all the diverse components of the security environment together into a single, seamlessly integrated system, using open architecture design standards and offering centralised administration and management.

"Lenel has expanded the concepts of open architecture, device interoperability and database management through its OpenAccess Alliance Program," said Deepak Shetty, program manager in Frost & Sullivan's Auto ID and Security group. "This program provides a technology framework for hardware manufacturers and software application developers to integrate their products into the OnGuard solution.

"Lenel has further extended its market reach through strategic alliances and partnerships with some global technology leaders including IBM, Cisco, Unisys and NEC," notes Shetty. "Lenel has also built partnerships with vertical market technology companies such as Bioscrypt for biometric solutions and BQT for smartcard offerings."

Lenel's blue chip customer base now exceeds 8000 installations and 25 million users worldwide.

Share this article:

Further reading: