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McDonald's moves from analog to digital

With more than 50 restaurants throughout South Africa, McDonald's has upgraded its analog CCTV system to a digital one in an effort to ensure effective and efficient store management.

With the help of SiteWatch, a TeleEye re-seller in South Africa, McDonald's has installed a TeleEye III+ VX video recording transmitter connecting with cameras located above the cashier, cash office, drive through, back door and store door of the restaurant for security and remote monitoring purposes. The TeleEye III+ VX assists the McDonald's management in theft prevention, staff performance monitoring, staff safety and customer service.

McDonald's has chosen TeleEye III+ because of its remote capability and removable hard-drive architecture. A manager can access video of the restaurant from the headquarters or playback video from any locations at any time over telephone lines. The marketing department can check if the advertisement and promotional materials have been displayed well in the restaurant without being physically there. Its removable hard-drive design allows expansion of recording capacity for later checking.

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