In-depth training helps customers avoid weak links

August 2001 Perimeter Security, Alarms & Intruder Detection

As security systems become more sophisticated, it is imperative that owners learn to specify the right products prior to purchase and, then, undertake training to properly employ the products and system once installed. Poor choices in product type can compromise a system every bit as much as poor execution of the system.

The extremes inherent in today's advanced devices lead to situations where both purchasers and operators can become easily baffled. For instance, does one's employee know how to operate a parking gate or vehicle barricade system during a power outage? It is common that a guard does not know the proper procedures or, worse yet, does not even know who to contact for information.

Training

Today, training on the use of equipment and systems is paramount. There must be a hand-over of knowledge on equipment, how it works, what to troubleshoot and how to maintain the equipment. Vendors must realise that this is the backbone of protecting their customers while end-users must undertake such training to assure they are reaping the benefits of what was bought and implemented. Unfortunately, it is not uncommon for an organisation to invest in increased security, only to have their operators not use it because they are improperly trained.

Ordering the right equipment to begin with

If one looks at a vehicle ingress/egress system, it is important to remember that each facility is unique. Factors that need to taken into account include the frequency of vehicles going in and out, the level of security needed, will there be vehicle inspections or is this system fully automated?

As with most security products, barrier selection is quite broad, from the devices which protect against the largest, highest speeds to small, low speed applications such as a normal parking lot. Frequency of operation is very important. Thus, one would not use a sliding gate if faced with admitting and releasing 400 cars per day. In reality, due to the inconvenience to the employees, an operator would simply leave the gate open. Therefore, one needs to employ the simplest solution. Do not under-specify but do not over-specify either.

Another common mistake made with all types of security systems, especially those owned for some time, is to modify them with subsystems from other companies without learning if they are truly complementary. When doing so, it is always advisable to check with the original manufacturer of the system for a safety review. The original system manufacturer already has years of experience knowing which subsystems will or will not work. You can be advised of any problems prior to installation so corrective actions can be built into the hardware and the training program gets updated to handle the new twist to the system.

Lastly, mechanical failures can be avoided by simply following a regularly scheduled preventative maintenance program.

Assuring success

In every system, there are five steps to assuring success viz:

* Specify the correct devices and system components.

* Install the equipment properly.

* Verify the system works the way you envisioned.

* Educate the using public and operators.

* Train on maintenance so that there are no mysteries.

By doing the above, you can reap the return on your investment that you were looking for in the first place - employee safety.

For further details contact Delta Scientific on tel: (0944) 118 948 1133, e-mail: [email protected]





Share this article:
Share via emailShare via LinkedInPrint this page



Further reading:

Reduce nuisance alarms in high-mount outdoor detection
OPTEX Perimeter Security, Alarms & Intruder Detection Smart Home Automation Facilities & Building Management
OPTEX has launched the TXI Series, a range of high-mount outdoor curtain detectors designed to create an invisible curtain barrier along a building’s façade and to address the challenge of balancing reliable human detection with nuisance alarm reduction in external security.

Read more...
Gallagher launches visitor management solution
Gallagher Products & Solutions Perimeter Security, Alarms & Intruder Detection
Gallagher Security has launched its visitor management solution powered by Kenai, a cloud-native platform that gives organisations a seamless, modern way to manage visitors, staff, and workplace operations.

Read more...
Alarms are smarter than ever
Spectrum Security Products Technews Publishing SMART Security Solutions Arxtech Perimeter Security, Alarms & Intruder Detection
Modern smart alarms are evolving beyond simple sirens and basic alerts. They now include features such as system health checks, remote management, real-time notifications, mobile apps, and multiple communication options.

Read more...
Bullet cameras powered by large-scale AI models
Hikvision South Africa Perimeter Security, Alarms & Intruder Detection
Hikvision has announced new bullet cameras, powered by the Guanlan large-scale AI models. These smart cameras are designed to provide better perimeter protection with longer video content analysis (VCA) range and fewer false and repeated alarms.

Read more...
Directory of alarm & fire safety service providers
Perimeter Security, Alarms & Intruder Detection Fire & Safety
The Directory of Product and Solution Suppliers includes the details of companies that provide products, advice and services to the alarm, intrusion & perimeter sectors.

Read more...
Built for local realities
Arxtech Perimeter Security, Alarms & Intruder Detection
SmartArx is an in-house alarm range designed and manufactured by ArxTech. Built from the ground up, it reflects practical lessons learned on South African sites, under tough conditions and real operational pressure.

Read more...
Integrated layers offer dependable security
OPTEX SMART Security Solutions Technews Publishing Perimeter Security, Alarms & Intruder Detection Integrated Solutions
A layered approach to security tightens protection and minimises downtime and operational risk. Moreover, integrating all the parts of a solution and proving they can do the job before spending money are critical.

Read more...
The rise of the smart alarm
Spectrum Security Products Perimeter Security, Alarms & Intruder Detection Products & Solutions
As modern homes across South Africa and the broader Africa region become more connected, expectations around security are rapidly evolving. Today’s homeowner wants a fully integrated smart home security system that delivers control, visibility, and flexibility from anywhere.

Read more...
When your security starts thinking with you
Secutel Technologies Surveillance Perimeter Security, Alarms & Intruder Detection AI & Data Analytics
If you manage a warehouse or logistics environment, you already understand how quickly risk can escalate during the day and after hours. The question is: how quickly can you respond?

Read more...
Gallagher Security releases new fence controllers
Perimeter Security, Alarms & Intruder Detection News & Events
Gallagher Security has announced the release of its new F5 and F6 Fence Controllers, marking the latest generation of enhanced-safety, monitored-pulse fence technology, designed to meet the demands of modern security environments.

Read more...










While every effort has been made to ensure the accuracy of the information contained herein, the publisher and its agents cannot be held responsible for any errors contained, or any loss incurred as a result. Articles published do not necessarily reflect the views of the publishers. The editor reserves the right to alter or cut copy. Articles submitted are deemed to have been cleared for publication. Advertisements and company contact details are published as provided by the advertiser. Technews Publishing (Pty) Ltd cannot be held responsible for the accuracy or veracity of supplied material.




© Technews Publishing (Pty) Ltd. | All Rights Reserved.