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Traveller access

Keeping an eye on who is travelling has never been easier.

Swift, smooth, and hassle-free passenger flow is critical to ensure both high-quality travel experiences and successful and secure airport operations. Unfortunately, today’s typical airport falls far short of this ideal. Crowded terminals, cumbersome procedures, long security and border passage lines, and endless delays are the norm.

Public and private sector efforts to expedite passage through airports have resulted in a number of 'Registered Traveller' programmes designed for frequent fliers. The LG Iris’s IrisAcces platform is at the heart of many Registered Traveller programmes. More than a quarter million individuals rely on IrisAccess to expedite their way through some of the worlds’ most congested airports every day.

Amsterdam’s Schiphol airport pioneered the use of iris recognition in the airport environment. Long before post 9/11-security initiatives exacerbated already congested passenger flows, Schiphol introduced Privium – the first biometric-based expedited passenger service programme designed to offer priority, speed, and comfort to the airport’s most loyal users. Privium is a voluntary, fee-based program for European Economic Area (EEA) and Swiss citizens that leverages LG’s IrisAccess platform to enable iris only automated border clearance. Privium has been in operation since October 2001 with more than 50 000 members paying an annual fee of 109 EUR for the basic fast-access and 159 EUR for the Plus package which includes additional service benefits. Plus benefits include: priority parking, business class check-in at 18 airlines, discount valet parking, premium airport assistance telephone line, and savings on a variety of services offered by Privium partners such as mobile phone, wireless Internet, and baggage sealing.

Clear is the premier US-based voluntary, biometric Registered Traveller programme. Clear members provide iris images – via the LG IrisAccess platform – and fingerprints to obtain a card and then gain fast pass access through special Clear airport security lanes by verifying either biometric. More than 230 000 travellers have paid $199 a year to join the programme since its July 2005 launch. To date, Clear has processed nearly two million fliers at 21 US airports with up to 10 000 fliers processed in a single day. Clear operates more than 35 fixed enrolment centres at participating airports and downtown locations and also performs mobile, in-office membership enrolments. In 2008, Clear conducted over 100 on-site enrolment days at corporate offices, law firms and government offices.

Saphire is an exclusive airport service program designed to enhance travel convenience. Members have fast-track LG IrisAccess-based access to Automatic Border Passage facilities through immigration upon departure and arrival at Soekarno-Hatta International Airport in Jakarta, Indonesia.

Currently Saphire operates as an independent programme; however, there are plans for additional roll-outs throughout Indonesia and neighbouring countries.

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