What is an integrated security solution?

March 2009 CCTV, Surveillance & Remote Monitoring

In all industries, terminology develops over time, often without a clear definition. Everybody starts using the terms, although the pictures in the minds of the audience relating to what the terms mean can vary substantially. This can cause difficulties when your client has a different concept of what comprises a solution than you do.

So what should the term 'integrated security solution' actually mean? Some history of the development of the security arena over the last 15 to 20 years is the place to start. Back then, if you needed security, you hired a security guard. If you needed more security, you hired more guards.

With the arrival of the electronic age and particularly the relatively low cost of technology, we technocrats started replacing the security guard. To this day, we sell the technology, where possible, on the promise that a reduction in labour costs pays the technology off. Technology does not sleep, strike or ask for increases. The sales pitch was and is still good.

We now have a mixture of labour and electronics, mostly planned and implemented by different groups.

The next step was to design electronic systems that integrate the different solutions onto one platform and again prove to our clients that we had a better guard replacement tool that everybody needed.

This was a good time to be nice to the guarding fraternity and we created the controller or control room operator. At this point, the technocrats had found integrated security solutions that they handed to the labour group to operate.

Is this really an integrated security solution? No, it is not. It is integrated technology, but we have successfully left behind our SIRA graded security person. This individual has been left behind in the massive technology advances. He finds himself with challenges in equipment operation that requires proper training, not the 2-hour handover training. To make it worse, the technology sector has very little understanding of labour operations and does not always provide a good human-machine interface, another term from the industrial sector.

An integrated security solution is rather the successful integration of technology and labour to produce an efficient security solution.

If that is the definition we should all be striving for, then more work is needed by all players in the industry to develop the planning, design, training and operational skills to deliver the solution.

How to do that is another story.

For more information contact Rob Anderson, Rob Anderson & Associates, +27 (0)31 267 4150, rob@robanderson.co.za




Share this article:
Share via emailShare via LinkedInPrint this page



Further reading:

Shorten your checkout lines to enhance customer experience
September 2019, Hikvision South Africa , Retail (Industry), CCTV, Surveillance & Remote Monitoring
Hikvision's queue detection technology is purpose-built to offer cutting-edge flow analysis to retail outlets and any situation where waiting to pay is required.

Read more...
Constructive CCTV contributions to research
September 2019, Leaderware , Editor's Choice, CCTV, Surveillance & Remote Monitoring
Study leads to understanding that we need more recognition and reward for constructive participation in society.

Read more...
New Africa sales manager for Axis Communications
September 2019, Axis Communications SA , News, CCTV, Surveillance & Remote Monitoring
Axis Communications has appointed Brendon Hall, previously the founder and MD of Pentagon, as its new sales manager, Africa.

Read more...
Hikvision helps secure African Union Summit
September 2019, Hikvision South Africa , News, CCTV, Surveillance & Remote Monitoring
Hikvision established a complete intelligent video solution to ensure the security of the thirty-third African Union (AU) Summit held on 7 July in Niamey, the capital of Niger.

Read more...
Genetec to integrate CylancePROTECT
September 2019, Genetec , Editor's Choice, CCTV, Surveillance & Remote Monitoring, News
Genetec has announced it is partnering with Cylance, a business unit of Blackberry, to bring AI-based antivirus protection to its appliance customers.

Read more...
Dashcams useful for more than social media
September 2019, Graphic Image Technologies , CCTV, Surveillance & Remote Monitoring, Transport (Industry)
Logistics companies need to make sure that they have a complete solution that allows real-time driver monitoring and event notifications as they happen.

Read more...
Best in class at sea and ashore
September 2019, Axis Communications SA , Transport (Industry), CCTV, Surveillance & Remote Monitoring
Thermal network cameras support the guard tour function that can be used for continuous monitoring of a particular area according to the pre-set guard tour.

Read more...
Improving operational efficiency through surveillance
September 2019 , CCTV, Surveillance & Remote Monitoring, Products
Today?s surveillance systems are no longer just about monitoring, but more so the intelligence that sits on the camera and what businesses can do with that information proactively.

Read more...
New thermal/visual drone
September 2019 , CCTV, Surveillance & Remote Monitoring, Products
New drone equips security professionals and first responders with a reliable everyday tool for dynamic operations in challenging environments.

Read more...
Securing ATMs 24/7
September 2019, Hikvision South Africa , CCTV, Surveillance & Remote Monitoring, Financial (Industry)
To be effective, most ATMs need to be in public areas and open all hours, and they hold cash, making them an attractive target.

Read more...