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Remote retail monitoring

Off-site monitoring service and security company, Verifier, has in a short period of time been able to assist its client, The Old Bakery Shopping Centre, Lakeside, with lowering its crime incidence levels and saving a significant amount on their monthly security spend.

Despite an afterhours guarding service on site, the Old Bakery Shopping Centre tenants were experiencing regular break-ins after hours, with a guard being attacked and subdued in one of the incidents.

The centre installed an 8-channel DVR and associated infrared and dome cameras linked to a Paradox panel and outdoor passives. This system is armed after hours and Verifier remotely monitors any activity, therefore eliminating the need for guards on site after hours.

Tenants and daytime security have been equipped with long-range panic remotes enabling them to activate a silent panic during trading hours if required, which Verifier can monitor and control. Interactive electronic site mapping is used as a tool to guide the Verifier controller and they can activate panics to the client’s armed response company.

In addition to the cost savings that Verifier’s off-site monitoring system has delivered and perhaps more importantly, it has helped to bring the crime and incident’s level down. With improved onsite security, collusion and other human performance related issues have been eliminated.

The whole site is virtually guarded while armed for activations, eliminating the need for inefficient guard patrolling. Tenants and patrons safety has been enhanced – with visual escorts for openings and closings.

“Verifier has been monitoring The Old Bakery since January 2010. Not only have we been able to cut down on our security costs, but we have had a marked improvement in the level of security we are able to offer our tenants through Verifier’s monitoring service,” says Robin Frew, owner of The Old Bakery Shopping Centre.

Verifier is an independent off-site monitoring service, originally started when a dire need arose to help the local community where co-owner, Mike Voortman, was neighbourhood watch chairman. The company has grown considerably and recently added management and market research solutions services to its security monitoring services.

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