New CCTV training courses

May 2009 News

Marshall International in association with Dr Craig Donald will be offering a number of two-day training courses aimed at people operating in the CCTV surveillance market.

Dr Craig Donald will be your facilitator for the training sessions which started in April.

The CCTV Surveillance Skills course develops essential skills for supervisory and operator personnel doing operational and focused surveillance. This two-day international level course incorporates elements of security risk factors, observation skills, psychology and body language and profiling activities.

Developed by Dr Craig Donald on the basis of needs identified in CCTV operations internationally, the course has a number of features that are focused specifically at performing effective surveillance.

The content looks at operational requirements, observation skills, incident recognition and body language together as elements of effective surveillance skills. The course concentrates on risk behaviour under incident conditions and any discussions of body language are put in this context. The training course incorporates recent international guidelines and standards around CCTV surveillance. Use is made of extensive video material from both international and South African sources across a wide range of CCTV operations to illustrate, develop and test recognition skills.

Exercises to apply observation and body language principles to work situations are done continually during the course. The trainer’s experience in mining security operations, casinos, gold mines, town centres, and retail operations is used along with international exposure to official agencies and CCTV operations in the United Kingdom, Canada and Australia when discussing surveillance skills.

For more information contact Craig Donald, Leaderware, +27 (0)11 787 7811,


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