Sophos expands MSP programme

1 March 2020 Cyber Security

Sophos has introduced enhancements to MSP Connect, a programme that makes it easier for managed service providers (MSPs) to deploy, manage and sell Sophos’ product portfolio. New security offerings for managed detection and response (MDR) and cloud security, as well as new professional services automation (PSA) and remote monitoring and management (RMM) integrations, will help MSPs unlock revenue opportunities, increase productivity and lower operational costs.

MSP Connect supports more than 8000 global and regional MSPs worldwide. MSP billings increased 83 percent in the first half of Sophos’ fiscal year, resulting in annual recurring revenue of $33 million.

“To further support this growth, Sophos is expanding its MSP programme with optimised offerings that directly meet the evolving needs of MSPs and their customers,” said Scott Barlow, vice president, Global MSP, Sophos. “Sophos is committed to helping MSPs stay ahead of new and emerging threats, and we’re providing a flexible subscription-based model for critical solutions and services that better protect customers with the scalability and automatic invoicing to fit their operational needs. With dedicated teams across the Americas, EMEA and APJ, we’re well positioned to help MSPs grow their managed security service businesses, training them on how to defend customer endpoints, servers, mobile devices, and networks with synchronised security and how to sell cybersecurity as a system.”

The new MSP Connect offerings include:

• Sophos Managed Threat Response (MTR): New MSP Flex options empower MSPs to provide fully managed threat hunting, detection and response services with flexible monthly billing. Now with added support for Windows Server, macOS and Linux, Sophos MTR is customisable with different service tiers and response modes to meet the evolving needs of MSPs, giving them ownership and control of licences.

• Sophos Cloud Optix: MSP Flex billing options now also extend to Cloud Optix, a solution that automatically discovers and secures customer assets stored in AWS, Azure and Google Cloud. Now available on Sophos Central, it’s easily managed via a single pane of glass on the unified cloud-based platform, and Flex billing is based on an MSP’s aggregate cloud assets.

• Expanded PSA/RMM Integrations: New PSA and RMM integrations enable partners to automate manual data entry and invoicing. Sophos expands integrations with Datto, Kaseya and ConnectWise Manage.

Designed to meet the unique needs of MSPs, Sophos Central is at the heart of Sophos MSP Connect. The partner dashboard enables MSPs to easily manage multiple customer installations, respond to alerts, enforce two-factor authentication, manage global policies and role-based administration, oversee licences, and track upcoming renewal dates via a single interface. Sophos’ Synchronised Security approach prevents breaches and automates incident response by integrating Sophos’ portfolio of endpoint, network and cloud solutions to deliver reduced risk, increased visibility and improved overall security ROI.




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