Giles Calenborne takes the helm at Impro Technologies

Issue 1 2020 News

Well-known access control company Impro Technologies has welcomed a new managing director, Giles Calenborne, to the fold.


Giles Calenborne.

Calenborne brings a wealth of experience in the IT sector, having worked for Microsoft in the UK before returning to South Africa in 2007 to head up a division of Sithabile Technology. More recently, Calenborne was the sales and marketing director for the electronic security company IDS, also based on the east coast of South Africa.

In addition to his industry experience, Calenborne brings strong knowledge of the channel business both in South Africa and globally. “Impro Technologies has a strong network of distribution partners and a key focus will be on unlocking the existing networks and building new opportunities to further grow our market presence,” said Calenborne.

A key area of this growth will be in international markets. “South Africa will always remain our core base and is a solid testing ground for our solutions. At the end of the day, if a product works in South Africa, it will exceed expectations in the global market from a security perspective.

“In addition, as a member of the global ASSA ABLOY group, we are able to rapidly adopt new technologies for our own application, such as cloud solutions, encryption and virtual applications. This ensures we continue to be relevant in international markets where technology and convenience must seamlessly converge,” said Calenborne.

Calenborne explained another area for strong growth is within the African continent. “Impro has already established a base in both Kenya and Nigeria, and we’ll be looking to expand throughout the region in 2020. Africa has an enormous untapped potential, but it requires an unique approach both from a business perspective, as well as product. Some countries face infrastructure challenges, such as power dips or outages, and our products need to accommodate that.

“I also think cellular technology provides an opportunity for leap-frog technologies in our industry – we’re accustomed to biometrics on our phone, downloading an app for almost any need and having our device with us 24/7. That provides great opportunities for disrupting the traditional way of doing things – much as we’ve seen with financial products like M-Pesa and Migo, or ride-hailing products like CanGo and the like, or the Kenyan e-commerce group Copia Global that targets low-income and unbanked citizens in rural areas – all addressing a mass market often excluded from traditional services.”

Calenborne will also drive a customer-centric approach to all areas of the operation, whereby the focus must be on “how does this improve the lives of customers” by either being quicker, easier or better than alternative solutions. “And it’s a full circle process – every division within our business must be looking at how we can improve things for our customers – whether that’s reducing the number of forms, responding quicker to enquiries, or making our products easier to use – my goal is that the overall experience for our customers should be exceptional,” said Calenborne.


Credit(s)




Share this article:
Share via emailShare via LinkedInPrint this page



Further reading:

Smart home devices market growing across META
Smart Home Automation News
The Middle East, Turkey, and Africa (META) smart home devices market continues to register significant gains on the back of increasing awareness and improving end user experiences, according to the latest insights from International Data Corporation.

Read more...
How to react in an armed robbery or home invasion
Fidelity Services Group Security Services & Risk Management News
How you react when faced with a nervous, gun-toting criminal can save your life, or cost you your life; all family members need to know what to do in such circumstances.

Read more...
To be or not to be, is that the objective?
Iris AI Editor's Choice CCTV, Surveillance & Remote Monitoring News
Gerhard Furter joins a discussion on the nature of sentience in artificial intelligence. Do we actually know what sentience is, or are we overestimating our human capabilities?

Read more...
From the editor's desk: The last CCTV Handbook
Technews Publishing News
Welcome to the CCTV Handbook 2022, I hope the headline caught your eye. This really is the last CCTV Handbook Hi-Tech Security Solutions will ever produce, but it is not the last handbook about surveillance ...

Read more...
From Generation Z to Baby Boomers
News
Lorna Hardie, regional director at VMware SSA discusses the impact of hybrid working across the generations when work is no longer confined to the office.

Read more...
Axis to create explosion-protected cameras
Axis Communications SA CCTV, Surveillance & Remote Monitoring News Products
Axis Communications has announced its plans to develop its own explosion-protected surveillance cameras and devices across the Axis product portfolio through a new subsidiary, Axis Ex AB.

Read more...
Companies continue to pay multiple ransom demands
News Cyber Security
Study reveals that 80% of companies that paid a ransom demand were hit again, nearly 50% reported paying a second ransom and nearly 10% paid a third time.

Read more...
DCC becomes sole Symantec distributor for South Africa
News Cyber Security
Drive Control Corporation (DCC) has been appointed the sole distributor for Symantec security solutions to the South Africa channel, and will now also be distributing Symantec into the SADC region.

Read more...
Workforce shortage impacts 85% of organisations
News
Global study of cybersecurity professionals by Trellix and Vanson Bourne identifies opportunities to enrich workforce amid growing talent gap, which impacts 85% of organisations’ cybersecurity posture.

Read more...
Check Point Research unveils vulnerability within UNISOC baseband chipset
News
Vulnerability could neutralise Android mobile phones’ communications. UNISOC acknowledged the vulnerability, assigned a CVE and rolled out a patch to fix it.

Read more...