classic | mobile
Follow us on:
Follow us on Facebook  Share via Twitter  Share via LinkedIn

Hi-Tech Security Solutions Business Directory
Residential Estate Security Handbook 2018

Questions on workforce management
November 2018, Access Control & Identity Management

Access control technologies are a staple of the workforce management industry, often using integrated solutions to combine the functions of basic access control or time and attendance with more complex workforce management systems.

To find out a little more about workforce management today, Hi-Tech Security Solutions asked Paul Chari, principal consultant, EDC Solutions at dormakaba for his take on the market.

Hi-Tech Security Solutions: How has workforce management changed over the past few years? What additional fields are now included in workforce management solutions that were seen as separate in the past?

Chari: Workforce management has transformed from being looked at as a cost centre to a resource that should be harnessed. This has attracted acceptance of modern technologies already used to spearhead other areas in companies. Workforce management, for example, now includes access control and production data control.

Interaction has expanded as driven by technology allowing operation over Ethernet, GSM, Bluetooth and NFC. This means the traditional terminal mounted in a building with Ethernet, GSM allowing mobile validation in vehicles and mobile offices, as well as Bluetooth and NFC which allow mobile phones to be validation media. Apart from communications methods there are biometric innovations allowing people to use unique body characteristics in many different ways. Innovation around biometrics ensures continued change and applications in the way users can interact.

Hi-Tech Security Solutions: Has the mobile revolution had an impact on workforce management systems?

Chari: Mobile has opened up areas that were previously impossible to monitor. This impossible scenario has transformed with mobile containing GSM for data, GPS for positioning, ubiquity and versatile applications (including biometry of various kinds). Personnel can be monitored for accountability, safety and customer feedback or on route to a customer site. This allows flexibility between employee and personal where service and sales team can go straight from home to customer and provide reliable assurance via their mobile.

Hi-Tech Security Solutions: How can modern workforce management tools assist in performance evaluations and productivity enhancers?

Chari: Production data control allows planned work to be loaded to various monitoring points. This allows for live tracking of order progress that includes supervisory inspection points. Job progress can be recorded via barcode scanners, machine output monitoring and entry of quantities at various steps. You can even record reasons for work stoppages allowing you to react appropriately as the data is fed back direct from the floor. You do not have wait until the end of day / week / month to react appropriately.

Hi-Tech Security Solutions: Do workforce management tools, in general, integrate easily with security systems as an integrated management system, or would users be required to do the integration work themselves?

Chari: Workforce management includes security and therefore security systems. Access control in particular is part of workforce management as it is the same data with information of where, when and how a user will have access. Surveillance that involves video or other sensors would require integration work. Users are not expected to integrate; they normally request the integration depending on their requirements, which are borne out of necessity (regulations, security compromises, practicality) or desire for newer or different technology.

Hi-Tech Security Solutions: What does your company offer in terms of workforce management solutions and services?

Chari: dormakaba offers solutions for time data collection, access management and shop floor data collection. The verticals in focus are ERP users that already see the value in integrated solutions. Our solutions are integrated with various ERP vendors to allow extensions of the functionality. This means ERP users do not have to know an access point details as they can work within a familiar single place.

  Share via Twitter   Share via LinkedIn      

Further reading:

  • Directory of access and identity management suppliers 2019
    November 2018, Access Control & Identity Management

  • From the editor’s desk: Converging access control
    November 2018, Technews Publishing, News
    Welcome to the Access & Identity Management Handbook 2019. We’re publishing this in January as opposed to our traditional end-of-year publishing schedule to make sure you have some bed-time reading for ...
  • Open source identity initiative
    November 2018, Access Control & Identity Management
    Industry-first open source identity initiative promises to eliminate vendor lock-in and reduce costs for governments around the world.
  • Significant differences in ­perceptions on state of digital trust
    November 2018, CA Southern Africa, Access Control & Identity Management, Security Services & Risk Management
    Nearly half of businesses admit to selling customer data, despite claiming data ­protection as paramount; consumer behaviour shows strong correlation between loss of business and lack of digital trust.
  • Trust but continually verify
    November 2018, Technews Publishing, This Week's Editor's Pick, Access Control & Identity Management, Integrated Solutions, IT infrastructure
    Hi-Tech Security Solutions looks at access and identity management and asks some industry players what ‘zero trust’ and ‘least privilege’ access means.
  • Managing who, what and why
    November 2018, Technews Publishing, This Week's Editor's Pick, Cyber Security
    Today’s access control isn’t only concerned with who has access, but also what has access, why they need it and what they are doing with it.
  • Physical/logical convergence
    November 2018, Technews Publishing, This Week's Editor's Pick, Cyber Security, Integrated Solutions, IT infrastructure
    The convergence between physical and logical (or cyber) security will be a game-changer because it will change the way we do everything, from planning to design and all the way to installation and maintenance.
  • The expanding role of IT in access control
    November 2018, Technews Publishing, This Week's Editor's Pick, Access Control & Identity Management, IT infrastructure
    What role is IT playing in the world of physical access control and how far will its role expand in future?
  • Taking augmented identity to the world
    November 2018, Technews Publishing, This Week's Editor's Pick, Access Control & Identity Management, Integrated Solutions
    Hi-Tech Security Solutions spoke to Gary Jones, VP Global Channel and Marketing biometric access and time solutions) at IDEMIA (formerly Morpho) about his career with the company and its new vision of Augmented Identity.
  • A scan of fingerprint biometrics
    November 2018, Technews Publishing, Access Control & Identity Management
    Given the increase in the use of fingerprint technology in public and private organisations, as well as some recent announcements on the reliability or lack or reliability of certain types of sensors and algorithms in the fingerprint biometric market, Hi-Tech Security Solutions spoke to some of the leading fingerprint biometric vendors in the market to find out more about the state of this market.
  • BIMS set to change identity ­management
    November 2018, Technews Publishing, Access Control & Identity Management, Integrated Solutions, IT infrastructure
    Local biometrics integrator, Ideco Biometric Security Solutions, has announced that its Biometric Identity Management System (BIMS) has been launched to market.
  • Tracking biometrics into a brave new digital world
    November 2018, This Week's Editor's Pick, Access Control & Identity Management, Integrated Solutions
    The industry is increasingly transitioning from unimodal to more integrated multimodal biometric solutions for more accurate identity verification and faster real-time results.

Technews Publishing (Pty) Ltd
1st Floor, Stabilitas House
265 Kent Ave, Randburg, 2194
South Africa
Publications by Technews
Dataweek Electronics & Communications Technology
Electronic Buyers Guide (EBG)

Hi-Tech Security Solutions
Hi-Tech Security Business Directory (HSBD)

Motion Control in Southern Africa
Motion Control Buyers’ Guide (MCBG)

South African Instrumentation & Control
South African Instrumentation & Control Buyers’ Guide (IBG)
Terms & conditions of use, including privacy policy
PAIA Manual
    Mobile | Classic

Copyright © Technews Publishing (Pty) Ltd. All rights reserved.