Letter to the editor

October 2018 Associations, Perimeter Security, Alarms & Intruder Detection

We refer to an article published in your August 2018 edition, namely “The alarming disadvantages of home security systems”, written by Meraj Hoda, vice president of Ring Inc.

The content of this article begs the question as to whether your editorial team actually read the submitted articles prior to publication and understand the implications of supporting such statements in a publication such as yours.

As this is clearly the case, allow me to explain what this article implies.

The writer has in a single article, discredited the entire worldwide multi-billion Rand highly technological intruder alarm industry as outdated, ineffective and inefficient, to quote just a few of his choice of words. He has also discounted the need for armed response.

All of this in a weak and desperate attempt to market a ‘gimmick’, which, in a professional industry such as ours, would be referred to as a ‘DIY supermarket’ product.

This product is the “Video Doorbell”, which Mr Hoda claims is the answer to crime in South Africa and a suitable replacement to sophisticated intruder alarm systems.

If Mr Hoda had taken the time to visit and research the South African residential security market, he might have noticed that we do not have ‘doorbells’ due to the fact that our high walls and electric fencing do not allow anyone to get to the front door.

Mr Hoda naïvely suggests that criminals will often knock on the door or ring the doorbell before attempting to break in. Unlike the UK or the US, South Africa has a unique crime footprint which is a far cry from our overseas counterparts. Our criminals do not politely ring the doorbell before they break in.

They break the door down!

In fact, this ‘doorbell’ is more likely to be stolen.

We challenge Mr Hoda to disarm a correctly installed ‘professional’ intruder alarm system, which as claimed in his article, “burglars have learned how to disarm them”.

In conclusion, we consider this article to be misleading to the public, negligent, unprofessional and totally without merit or proper research. If anything, this ‘false security’ will put the lives of the public in danger.

As an association and in the interests of the public and professional security, we request that you publish this response and retract the article in its current form.

South African Intruder Detection Services Association (SAIDSA).

Editor’s response

For any readers not familiar with the article, it can be found at www.securitysa.com/60672n

In response to the SAIDSA comments, there are some aspects I would like to highlight.

In the first instance, SAIDSA is 100% correct, a doorbell, even a video doorbell, would provide limited security and only in a fraction of the intrusion cases we face in South Africa. As a South African and the editor of a security publication I am only too aware of the challenges we face and would never suggest this is all you require for security; if that is the impression the article leaves then my editing job was poorly done for which I apologise.

I have met Mr Hoda on one of his trips to South Africa and can attest to his knowledge of the rampant crime situation in the country.

The size of the security industry in South Africa is proof of its necessity as well as its general effectiveness. Nobody is claiming alarm systems installed by SAIDSA members are inferior, but we should also remember that not every installer is a member and the quality of the work and products used may not always live up to the standards SAIDSA promotes.

We also have an enormous number of people in this country that can’t afford to install an alarm and pay for an armed response service. For these people a ‘DIY supermarket product’ is the best they can do. Furthermore, Ring offers a range of products that can all be integrated into a security solution.

Neither Hi-Tech Security Solutions nor Mr Hoda suggest people do away with their alarms and intrusion detection, however there are many places where the Ring products can be used successfully, such as residential estates, apartments and even standalone houses. With visual verification becoming more popular, this is one product that can assist in verifying an alarm and reducing false alarm callouts.

If Hi-Tech Security Solutions created the impression that this one product does away with the need for alarms and intrusion prevention, as well as security services, we apologise as that is definitely not the case.

Ring will respond in the next issue.

Andrew Seldon.



Credit(s)




Share this article:
Share via emailShare via LinkedInPrint this page



Further reading:

Securing perimeters of secure locations
November 2019, Axis Communications SA, Modular Communications, Hikvision South Africa, Nemtek Electric Fencing Products, Technews Publishing, Stafix , Government and Parastatal (Industry), Perimeter Security, Alarms & Intruder Detection, Integrated Solutions
Hi-Tech Security Solutions asked a number of companies offering perimeter security solutions for their insights into protecting the boundaries of national key points.

Read more...
2020 Residential Estate Security Conference in KZN
October 2019, Technews Publishing , News, Residential Estate (Industry)
Meeting the residential security challenges in 2020 and beyond: Hi-Tech Security Solutions will host the Residential Estate Security Conference 2020 in Durban on 12 March 2020.

Read more...
From the editor's desk: What a year it has been!
November 2019, Technews Publishing , News
We’ve made it to the last issue of 2019. This year has been a tough one for the local security industry with almost everyone feeling the effects of the poor economy that shows no signs of recovery. Naturally ...

Read more...
Events
November 2019, Technews Publishing , Calendar of Events
Sicurezza Fiera Milano, Italy 13 – 15 November 2019 Sicurezza 2019 is ready to continue its international development, which has turned it into a major European event for the security & fire industry. ...

Read more...
2020 Residential Estate Security Conference in KZN
November 2019, Technews Publishing , Editor's Choice
Meeting the residential security challenges in 2020 and beyond: Hi-Tech Security Solutions will host the Residential Estate Security Conference 2020 in Durban on 12 March 2020.

Read more...
A brighter future
November 2019, NEC XON, Technews Publishing , Editor's Choice
NEC XON hosted its annual summit in October 2019 at Sun City under the banner of ‘Orchestrating a Brighter World’.

Read more...
Surveillance augmented by technology and people
November 2019, Technews Publishing , CCTV, Surveillance & Remote Monitoring, Conferences & Events
iLegal 2019 examined how the surveillance industry is being enhanced through the intelligent integration of the latest technology and the best people have to offer.

Read more...
Smart Inspection Unit developed by Roteck
November 2019, Technews Publishing , Security Services & Risk Management
Roteck has announced a portable personnel and bag scanning unit that can easily be transported, set up and used in almost any location.

Read more...
From the editor's desk: More things change
CCTV Handbook 2019, Technews Publishing , News
Welcome to the CCTV Handbook 2019. This year’s handbook breaks a long tradition of publishing the handbook in the first half of the year by releasing it along with the October issue of Hi-Tech Security ...

Read more...
A platform approach to innovation and value
CCTV Handbook 2019, Technews Publishing , Editor's Choice, CCTV, Surveillance & Remote Monitoring, Integrated Solutions, IT infrastructure
Moving to the platform model of doing business holds tremendous advantages for end users and smaller developers, but also for the whole technology supply chain.

Read more...