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Residential Estate Security Handbook 2017


Combatting crime, simply
August 2018, Security Services & Risk Management, Residential Estate (Industry)

As is the case with many residential estates, there is a guard on duty at the entrance gate 24 hours per day. In this case, a security officer was stationed in the guard room at the entrance to a newly-built residential complex in the northern suburbs of Johannesburg. During his shift, he was alerted to two men making their way up the road leading to the complex.

Upon enquiring whether they were visiting residents of the complex, the two men stormed the guard room and assaulted the officer. During the scuffle, the officer dropped his Active Track device. However, the assailants took little notice of this and proceeded to remove the CCTV equipment, the officer’s possessions and finally the dropped device. One of the attackers fled down the road and into a waiting vehicle, while the other climbed the gate and proceeded towards the apartments.

Unbeknown to the assailants, the Active Track device has a built-in alarm ­function which is triggered when the device is dropped. All alarms are linked to the Active Track 24-hour call centre which allows the support team to respond to the alarm events. Often, the appropriate action is to place a silent call to the device to listen in on the scene and thereafter notify the security company of the findings. This is made possible by the Active Track’s GSM, GPRS and GSM capabilities, working in conjunction with Active Track’s cloud-based support software.

In following with its processes, the call centre placed a silent call to the device which resulted in the officer’s employer dispatching a reaction vehicle to the complex. The call centre was also able to provide the device’s live GPS location which showed that the Active Track had left the complex and was approaching the highway.

Within minutes, the security company had arrived on site to intercept and arrest the assailant in the complex, which it successfully did. However, on searching the him, none of the stolen property was found.

A call from the support centre confirmed that the Active Track had become stationery and was located on the shoulder of the highway, evidently discarded by the assailants. While the CCTV equipment and officer’s cell phone were badly damaged, the Active Track device was in good working order largely due to its rugged and water-poof design.

Pursuant to the SAPS’ swift response, the attackers were arrested and charged for their actions.


Credit(s)
Supplied By: Active Track
Tel: +27 11 551 1687
Fax: 086 218 2928
Email: info@activetrack.co.za
www: www.activetrack.co.za
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Further reading:

  • Measure it if you want to manage it
    August 2018, Adamastor Consulting, This Week's Editor's Pick, Security Services & Risk Management, Residential Estate (Industry)
    There is no doubt that one of the differentiators between service providers is going to be the ability to make efficient use of data. We need more data detectives to meet the challenges.
  • Using data to stay secure
    August 2018, Technews Publishing, This Week's Editor's Pick, Security Services & Risk Management, Residential Estate (Industry)
    Situational awareness beyond the boundary walls can have a significant impact on the security of an estate and the wellbeing of its residents.
  • Technology risk assessments
    August 2018, Adamastor Consulting, This Week's Editor's Pick, Security Services & Risk Management, Residential Estate (Industry)
    Rob Anderson says the role of security practitioners is to continually work on mitigating risk, both physical and technological risk.
  • What is a security risk assessment?
    August 2018, Alwinco, This Week's Editor's Pick, Security Services & Risk Management, Residential Estate (Industry)
    Alwinco's Andre Mundell takes a look at what a real security risk assessment is, what it entails and what it delivers.
  • Making data work for you
    August 2018, Excellerate Services , Security Services & Risk Management, Residential Estate (Industry)
    Security intelligence tools should have the ability to represent current and historical security system data in a user friendly manner in real time.
  • Nice price, but consider the cost
    August 2018, Technews Publishing, CCTV, Surveillance & Remote Monitoring, Residential Estate (Industry)
    The influx of cheap surveillance products in recent years has put the squeeze on everyone in the supply chain, from the more established equipment manufacturers who have to compete with them, to the installers and system integrators who are forced to slash their margins.
  • Efficient and proactive control rooms
    August 2018, Technews Publishing, This Week's Editor's Pick, Integrated Solutions, Security Services & Risk Management, Residential Estate (Industry)
    A question many estate managers face is whether they should keep the control room onsite and manage it and the relevant staff internally, or whether they should opt for a remote monitoring service.
  • Securing Serengeti
    August 2018, Technews Publishing, This Week's Editor's Pick, CCTV, Surveillance & Remote Monitoring, Access Control & Identity Management, Perimeter Security, Alarms & Intruder Detection, Integrated Solutions, Security Services & Risk Management, Residential Estate (Industry)
    Serengeti Estate offers luxury, golf, conferencing and security, and the estate is on a new growth phase to incorporate more people and services within its 17.5 km boundary.
  • Estate expansion requires access convergence
    August 2018, Powell Tronics, Access Control & Identity Management, Integrated Solutions, Residential Estate (Industry)
    Val de Vie sets the benchmark in secure estate living through the merger of two estates and the associated access and visitor management systems.
  • Radar comes home
    August 2018, Technews Publishing, This Week's Editor's Pick, Perimeter Security, Alarms & Intruder Detection, Integrated Solutions, Residential Estate (Industry)
    Covering up to 15 km in real time, radar-based perimeter and intrusion detection is set to change the way security operations on estates are managed and planned.
  • Surveillance technology that’s as blind as a bat
    August 2018, Axis Communications SA, Perimeter Security, Alarms & Intruder Detection, Integrated Solutions, Residential Estate (Industry)
    Blind technologies, such as radar, should be used in conjunction with other technologies, complementing visual and thermal video surveillance to support and optimise the security system.
  • Smart home intrusion technology
    August 2018, Johnson Controls, Perimeter Security, Alarms & Intruder Detection, Residential Estate (Industry)
    iotega is an all-in-one smart security and home automation platform for residential properties.

 
 
         
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