classic | mobile
Follow us on:
Follow us on Facebook  Share via Twitter  Share via LinkedIn
 

Search...
Hi-Tech Security Solutions Business Directory
Residential Estate Security Handbook 2018


Making data work for you
August 2018, Security Services & Risk Management, Residential Estate (Industry)

Technology is playing an increasingly important role in our security solutions. These installations allow for data to be collected from systems which include access control, alarm and CCTV or any other electronic security intervention. This data is recorded over time. Electronic monitoring of security manpower also produces volumes of data; this could include guard and vehicle tracking. All this valuable information resides in the system databases and is growing as the system is used.

Glenn Allen.
Glenn Allen.

In most cases the data is ignored by those managing the security operation, until a security incident occurs. At this point, many hours will be spent retrieving information for the incident report. It is not always easy because the format in which you are able to access the data may not suit the parameters of your particular search. It may also involve matching up CCTV images and access control information.

At this point it is hoped that all systems are operating on exactly the same time value, so that manually shifting the time block for each group of data to match events, is not necessary.

This reactive approach to data use is not ideal. It begs the question: is the investment in technology giving the correct return? Is there a proactive approach to this problem?

There is and it is mostly ignored, however this is the area in which it would be much better to operate. Now the question becomes: How do I make use of data to improve the security solution?

Some examples

The access control system: If correctly set up, there should be data available which shows every transaction and includes the following information:

• Date

• Time

• Location

• Direction (in or out)

• User details

• Type of user (resident, visitor, contractor etc.)

This information can be extracted into a spreadsheet and some analysis done. This analysis can be any of the following:

• Identify booms and turnstiles which are most often used.

• The peak activity times at each access point.

• The time of day when vehicle flow is low enough for the closing of gates.

• The number of times any boom is lifted by the guard i.e. there has been an override of the system.

• The number of times access has been denied by the system and the user who has been denied access.

The electric fence: If correctly set up, there should be data available which shows every transaction and includes the following information:

• Type of alarm.

• Location (zone of alarm).

• Time of alarm.

• Operator response (not manually entered, but from a predetermined set of reasons for reporting purposes).

• Time of operator response.

• Time of operator follow-up (if applicable).

This information can be extracted into a spreadsheet format and some analysis done. This analysis can be any of the following:

• Alarms for zone per alarm type.

• Average alarm count per zone per alarm type.

• Count of contributors to alarm (weather, vegetation, etc.)

• Operator response time (per operator for appraisal purposes).

The same statistical data can be applied for all the other systems, such as thermal camera alarms, visitor entry info, etc. This information is also vital for maintenance planning, problem prediction as well as planning of future upgrades of the systems.

The problem often is that in order to analyse the data, you most often have to go and retrieve information from the relative system’s standard reports (if they even have reports available) and it is not simply automatically sent to you – you need to go and get it yourself. Even if it is sent to you via email or similar, it is not always reader friendly and most often presents large amounts of data incorporating thousands of transactional data entries which requires further analytics to determine the anomalies. Although further analytics is possible using tools like pivot tables, graphs and the like, this is often a tedious task.

Also, most often the data is not presented in a user friendly, live easy to read view, highlighting almost in real time as systems go beyond the normal parameters to predict possible problems and allow for rectification of problems prior to failure. It is also most likely that the standard reports don’t provide the summarised data you may require to make informed decisions and timeously act on equipment that is beginning to fail or problems as they arise.

Modern businesses employ business intelligence (BI) tools and modern security managers should begin to employ security intelligence (SI) tools that should have the ability to represent current and historical security system data in a user friendly manner in real time so that all security personnel and management can, with relative ease, view the current health and statistical information on a dashboard for instant checks on how their entire system is performing at the exact time. Not only should it present the current status quo, but should also present the exceptions so that they can be addressed as and when they happen.

Intelligent security solutions

Derek Lategan.
Derek Lategan.

In residential estate security, mitigating risk is top priority. “Residential estates often make the mistake of installing the latest technology and thinking that their estate is secure,” says Derek Lategan, MD of Excellerate Services. “Even the best systems available used by inadequately trained managers and staff members will not achieve the results that are required.”

Excellerate adopted a proactive approach to the management of estate security risk by developing a Risk Management Strategy (RMS), which is consistent with the principles outlined in ISO 31000 standard. With this strategy in mind, Excellerate conducts a high-level evaluation of the estate and proposes appropriate considerations for the enhancement of safety and security measures on the estate, taking into account both internal risk factors as well as the surrounding area.

Regular audits of the RMS are conducted to ensure effective performance against desired outcomes. Each audit seeks to identify smarter processes and better use of current resources, resulting in efficient and productive operations that are flexible and responsive which in turn allow estates to enjoy significant cost savings.

The scope of the audit consists of the following activities:

• Surveying the physical facilities;

• Surveying areas of interest surrounding the estate;

• Reviewing security organisational structure, management and staffing levels including job descriptions for each post;

• Reviewing existing security plans, policies and procedures;

• Reviewing physical security technologies as well as their level of integration with one another.

A growing trend in residential estate crimes is for a crime syndicate to move into a house in the estate for a certain period. During this time, the suspects monitor the behaviour of the other residents, workers and security. The suspects then initiate crimes before moving out. A common way to combat this trend is by placing informants within the environment to gather intelligence.

“In the final analysis,” says Lategan, “intelligent criminals can only be thwarted by intelligent security solutions.”


Credit(s)
  Share via Twitter   Share via LinkedIn      

Further reading:

  • ASIS Security Technology Concepts day
    April 2019, Technews Publishing, This Week's Editor's Pick, Security Services & Risk Management
    ASIS SA kicked the tyres of a few technologies at its first Security Technology Concepts day in February.
  • Securing a reliable source of backup power
    April 2019, Drensky Technologies, Mustek Security Technologies, Specialised Battery Systems, Security Services & Risk Management
    Dependence on a reliable and stable source of electrical power is a part of everyday life, whether for an individual or a business.
  • The value of having a maintenance contract or SLA
    April 2019, Johnson Controls, Mustek Security Technologies, Security Services & Risk Management
    A maintenance contract or SLA offers a company peace of mind regarding the functioning of their security installation.
  • Biodegradable security seals for SA
    April 2019, TruSeal, This Week's Editor's Pick, Asset Management, EAS, RFID, News, Security Services & Risk Management
    The new TruSeal product extension is produced from a special biodegradable material sourced from Malaysia.
  • CCTV operators’ duties to response personnel at crime scenes
    April 2019, Leaderware, This Week's Editor's Pick, CCTV, Surveillance & Remote Monitoring, Security Services & Risk Management
    Control room operators often have a responsibility to monitor response scenes that go beyond the initial detection and response relationship.
  • Simplified surge protection for PoE cameras
    April 2019, BFR Digital, Security Services & Risk Management
    Traditionally the two most common causes of surge arrestors failing to do their job are sub-standard quality, and incorrect earthing.
  • Better energy savings than BMS
    April 2019, Johnson Controls, Integrated Solutions, Security Services & Risk Management
    Central plant optimisation software provides better energy savings than BMS control alone.
  • Hidden person detection
    April 2019, Flow Systems, Security Services & Risk Management
    The FSC HPD system detects any movement generated by a hidden person or persons in contact with the interior or cargo of a vehicle.
  • Making sure the lights don’t go out
    April 2019, Netshield, Security Services & Risk Management
    Based on the state of our current power grid system, load shedding has become a necessary evil as it reduces the risk of a national blackout that could take the country a week to recover from.
  • Gas to replace Eskom’s vapourware?
    April 2019, Security Services & Risk Management
    With Eskom’s unstable electricity supply and increasing tariffs, a handful of estates in Gauteng offer piped gas as an alternative energy source.
  • Is your data protected when the power fails?
    April 2019, Security Services & Risk Management
    It’s relatively easy to lose data due to a power outage, but it’s just as simple to protect it and ensure losses don’t occur.
  • Load shedding calls for essential genset maintenance
    April 2019, Security Services & Risk Management, Fire & Safety
    It is important that such important equipment is maintained properly and serviced regularly in order to be able to cope with extended electricity outages.

 
 
         
Contact:
Technews Publishing (Pty) Ltd
1st Floor, Stabilitas House
265 Kent Ave, Randburg, 2194
South Africa
Publications by Technews
Dataweek Electronics & Communications Technology
Electronic Buyers Guide (EBG)

Hi-Tech Security Solutions
Hi-Tech Security Business Directory (HSBD)

Motion Control in Southern Africa
Motion Control Buyers’ Guide (MCBG)

South African Instrumentation & Control
South African Instrumentation & Control Buyers’ Guide (IBG)
Other
Terms & conditions of use, including privacy policy
PAIA Manual
         
    Mobile | Classic

Copyright © Technews Publishing (Pty) Ltd. All rights reserved.