‘Keep it simple’ – now more than ever

June 2018 Surveillance

The rate of change in the technology industry is not slowing down. The blistering pace has its pros and cons. A good example, Facebook and the brilliant algorithms they made available became the very rod for their back. The mess companies such as Facebook and Cambridge Analytica are finding themselves in is the double-edged sword of significant gains and then big blows – some fatal for the businesses. The surveillance industry is just as vulnerable. The rapid rate of development tends to leave behind the basics, common sense or worse still, a purge of useful and relevant features.

While many CCTV brands have jumped on the me-too ‘brand-wagon’, some brands have taken a step back to focus on the practical user experience. The age-old adage KISS ‘Keep it simple, stupid’ rings true now more than ever.

One of the brands that impressed us in all three areas is TVT. In our selection of brands to present to the South African market, TVT scored tops in all our tests. The technology behind the brand has been around for 13 years in various OEM formats for some of the big local names. In recent years the brand has undergone a massive transformation, cleaning up the OEM segment and building brand awareness. This strategy means a stronger drive behind the name. For distributors, it means a collective gain from awareness of a renowned TOP 30 (A&S) industry brand and piggybacking on all marketing and awareness created in various formats.

Why the GUI scores high

After a successful installation, the first point of contact between you and your customer is the GUI (graphical user interface). All too often the focus has been on designing GUIs for the installer, but the reality is their contact with it dissipates after the installation. A complicated, non-intuitive GUI means many of the features may never be used.

TVT has a different focus. One more click than necessary is one click too many. It may seem like a small tweak, but that is their attention to detail right down to minimising the menu depth.

The GUI, transformed in recent times to their all-new N9000 interface, allows for easy, convenient access to menus – the ‘modular design format’. This offers quick access to different menus and eliminates the pesky right click. Is it minor? Maybe for some, but for the end user, it is easier, more manageable and quicker. No end user has ever complained about fewer clicks – at least that we know of.

Safety and convenience built-in

Another function that has been moved from the camera to the GUI is COC on all cameras. This gives one the ability to control the camera and set sensor settings from the convenience of your armchair. We have seen too many installers performing this function from a stepladder, with a test monitor sometimes in less than ideal weather conditions. Again, in practice it is simple – but the ability to set up your camera from the display means a more straightforward, user-friendly experience.

Searching is also simplified via Thumbnail Search. This gives one the ability to search across a 24-hour day via thumbnails.

Backup – simple

Another simple but often unnecessarily complicated feature is backup. While in playback mode one can select the area of backup and then back it up to USB directly from the playback interface. No need for any other menus.

Audio, PTZ and TV-out as a standard

It is common practice to cut the costs of entry-level DVRs by removing features such as audio, PTZ control and TV-out. Not with TVT. Forbatt offers the above for entry-level DVRs. Also, the graphical user interface is the same when working with the entry level DVR or enterprise NVR, giving one a consistent experience and simpler learning curve as you upgrade.

When the focus is on perfecting the user experience first and then the bells-and-whistles, you get a brand that has a reputation for reliability and people first. That is the TVT brand.



Credit(s)




Share this article:
Share via emailShare via LinkedInPrint this page



Further reading:

Pentagon appointed as Milestone distributor
Elvey Security Technologies News & Events Surveillance
Milestone Systems appointed Pentagon Distribution (an Elvey Group company within the Hudaco Group of Companies) as a distributor. XProtect’s open architecture means no lock-in and the ability to customise the connected video solution that will accomplish the job.

Read more...
AI camera for all-around AI solutions
Surveillance Products & Solutions
VIVOTEK has expanded its AI security business with the AI entry-tier 9383-Series network camera, a cost-effective solution that allows users to easily recognise attributes of people and cars, thereby enhancing operation and management efficiencies.

Read more...
Video Analytics Selection Guide 2024
Surveillance
The Video Analytics Selection Guide 2024 highlights a number of video analytics/AI solutions companies offer to enhance and optimise video surveillance operations.

Read more...
Optimising your camera-to-operator ratio
Surveillance
Learning from critical data points in your security systems is the key to quality monitoring, effectively deploying resources, and scaling control room profitability. The golden equation is your true Camera-to-Operator ratio.

Read more...
Storage Selection Guide 2024
Storage Selection Guide Surveillance
The Storage Selection Guide 2024 includes a range of video storage and management options for small, medium and large surveillance operations.

Read more...
Directory of suppliers
Surveillance
The Directory of Suppliers and Solution Providers provides a selection of companies involved in various aspects of surveillance projects, from consulting to implementation and ongoing maintenance, as well as equipment suppliers.

Read more...
Perspectives on personal care monitoring and smart surveillance
Leaderware Editor's Choice Surveillance Smart Home Automation IoT & Automation
Dr Craig Donald believes smart surveillance offers a range of options for monitoring loved ones, but making the right choice is not always as simple as selecting the latest technology.

Read more...
Forbatt SA to distribute and support Tiandy in South Africa
Forbatt SA News & Events
The big news in this year’s SMART Surveillance Handbook is that Forbatt SA has signed a new distribution agreement with Tiandy Technologies. This brand has had limited exposure and support in South Africa in the past, but has posted significant growth internationally.

Read more...
The TCO of cloud surveillance
DeepAlert Verifier Technews Publishing Surveillance Infrastructure
SMART Security Solutions asked two successful, home-grown cloud surveillance operators for their take on the benefits of cloud surveillance to the local market. Does cloud do everything, or are there areas where onsite solutions are preferable?

Read more...
Cloud or onsite, a comparison
Astrosec Surveillance
In the realm of electronic security, the choice between cloud-based and onsite software solutions for offsite CCTV monitoring can significantly impact operational efficiency, cost-effectiveness, and overall effectiveness.

Read more...