classic | mobile
Follow us on:
Follow us on Facebook  Share via Twitter  Share via LinkedIn

Hi-Tech Security Solutions Business Directory
Residential Estate Security Handbook 2017

Know what’s in store
March 2018, Retail (Industry), Integrated Solutions

Fidelity ADT has recently been re-awarded the exclusive distribution rights for the Sensormatic Retail Solutions’ portfolio in sub-Saharan Africa and has its sights set on African expansion.

Ilze Van Eck, retail business development manager at Fidelity ADT, says the Africa strategy is ready for implementation and the business is aligning itself in-country for local support for its retailers. “The plan includes remote maintenance via the Internet for our African clients, with a remote help desk setup in Johannesburg.”

She reports that 70% of the SA retail market currently uses Sensormatic which includes all the large corporate fashion retailers and the largest FMCG retailer in Africa.

“Over the last five years we have seen great technology advancements in retail solutions,” says Van Eck. “RFID has become more accessible and has been boxed into a simpler solution without needing full point-of-sale or software integration. Acousto Magnetic Sensormatic EAS has changed to include built-in people-counting lenses and network-ready devices. Solutions have definitely moved from a copy-and-paste package to a customised solution based on a consultative process with customers becoming strategic partners.”

Customers can expect inventory intelligence, accurate stock takes, and stock replenishments from stock room to sales floor.

“At a time when store margins are under intense competitive pressure, shrinkage can make or break a retailer’s bottom line,” she says.

The 2014/2015 Global Retail Theft Barometer by Smart Cube and Ernie Deyle, pegs shrinkage costs at US$ 123,4 billion for retailers globally each year. That amounts to 1,23% of retail sales. The main sources of shrinkage includes dishonest employee theft (39%), shoplifting (38%), administration/non-crime losses (16%) and supplier fraud (7%). “More than 75% of the shrinkage can be attributed to employee theft and shoplifting,” says Van Eck.

High-risk merchandise includes items that are easy to conceal, with wide public appeal and have a ready market for resale, such as footwear, batteries, mobile device accessories, wine and spirits, and razor blades.

“According to the Barometer there are five key loss prevention best practices, the first of which is leveraging internal data to better understand shrink performance metrics and SKU category and store levels. We agree and believe retailers need to find the right tool to make this as hassle-free and accurate as possible. As mentioned, this may not be a one-fits-all solution but a combination of several solutions.”

An holistic approach is essential. “The mix of loss prevention solutions such as EAS, CCTV traffic data, people counting, employee training and so on, as well as communicating the solution and making it visible in-store is a great strategy,” adds Van Eck.

Access control remains a priority for retail clients, she adds. “Access control can be the route to all evil if not managed appropriately. Back areas such as cash offices and the like need to be strictly monitored and secure. It doesn’t help putting in an alarm system at home if you leave the garage door open and it’s the same principle with retailers. High risk areas need highly effective access control/CCTV monitoring.

“Putting it simply, retail clients want advanced monitoring tools that can analyse data from various sources and produce intelligent reporting. We will continue to provide this to our retail clients and the African market that we believe has great growth potential,” she concludes.

For more information, contact Ilze van Eck, retail business development manager, Fidelity ADT, +27 (0)11 697 7888,,

Supplied By: Fidelity ADT Security
Tel: 086 121 2400
Fax: 086 121 2405
  Share via Twitter   Share via LinkedIn      

Further reading:

  • Sensormatic Synergy 2.5 ABS Pedestal
    March 2018, Fidelity ADT Security, Retail (Industry), Asset Management, EAS, RFID, Integrated Solutions
    Delivering next-generation store performance.
  • EAS: Why we re-invent it every day
    March 2018, Fidelity ADT Security, Retail (Industry), Asset Management, EAS, RFID, Integrated Solutions
    The RFID Retrofit Panel is a simple, cost-effective upgrade to the Sensormatic Synergy 2.0 and 2.5 ABS pedestals.
  • Extracting value from security
    March 2018, Panasonic South Africa, Axis Communications SA, Bosch Security and Safety Systems, Fidelity ADT Security, Zhejiang Dahua Technology, This Week's Editor's Pick, CCTV, Surveillance & Remote Monitoring, Access Control & Identity Management, Asset Management, EAS, RFID, Integrated Solutions
    Retail environments are arguably the primary area where security success or failure affects everybody, from the owners and managers of the retail location, through to employees and the security personnel as well as customers and other people visiting to shop, work or just hang around.
  • An insider eye on retail security
    March 2018, Technews Publishing, This Week's Editor's Pick, CCTV, Surveillance & Remote Monitoring, Asset Management, EAS, RFID, Retail (Industry)
    Retail security requires more than technology, it requires the ability to understand the environment, people, and adapt accordingly.
  • Cash crimes escalate
    March 2018, Fidelity Security Group, Cash Connect, This Week's Editor's Pick, Security Services & Risk Management, Retail (Industry)
    To get an idea of what is happening in the CIT industry in South Africa, Hi-Tech Security Solutions asked two companies for their take on the situation.
  • Bosch Security Systems to become Bosch Building Technologies
    March 2018, Bosch Security and Safety Systems, News, CCTV, Surveillance & Remote Monitoring, Access Control & Identity Management, Fire & Safety, Perimeter Security, Alarms & Intruder Detection, Integrated Solutions
    Effective March 1, 2018, Bosch Security Systems will be known as Bosch Building Technologies, while also merging its video, intrusion detection, access control and management software business units into a single unit.
  • IoT, cybersecurity and access control
    March 2018, Axis Communications SA, This Week's Editor's Pick, CCTV, Surveillance & Remote Monitoring, Access Control & Identity Management, Integrated Solutions
    Right now, we are beginning the next phase of digital transformation in the security industry – the move to connect all physical security components to the Internet of Things (IoT).
  • Intelligent mobile security system
    March 2018, Betatrac Telematic Solutions, Security Services & Risk Management, Asset Management, EAS, RFID, Integrated Solutions, Products
    AIMSS (Analytical Intelligent Mobile Security Systems) was specifically designed for the guarding patrol industry to assist management in enhancing the services rendered.
  • Two-dimensional supply chain
    March 2018, Retail (Industry), Access Control & Identity Management
    The 2D barcode reader is the ideal technology for verifying the identity of a driver and for ensuring the correct quantity of goods is received.
  • RFID for reliable product ­traceability
    March 2018, SICK Automation Southern Africa, Retail (Industry), Asset Management, EAS, RFID
    The new RFU65x RFID read/write device detects transponders at long range, recording the direction of their movement.
  • Turn footfall into business ­opportunities
    March 2018, Hikvision South Africa, This Week's Editor's Pick, CCTV, Surveillance & Remote Monitoring, Integrated Solutions, Retail (Industry)
    Hikvision has developed a Smart Retail Solution that provides comprehensive CCTV security to protect staff and customers and assist in loss prevention.
  • Transforming customer experience in retail
    March 2018, Retail (Industry), Integrated Solutions, IT infrastructure
    Behind every great consumer experience is a hard-working retail process, of which technology is playing an increasingly effective role.

Technews Publishing (Pty) Ltd
1st Floor, Stabilitas House
265 Kent Ave, Randburg, 2194
South Africa
Publications by Technews
Dataweek Electronics & Communications Technology
Electronic Buyers Guide (EBG)

Hi-Tech Security Solutions
Hi-Tech Security Business Directory (HSBD)

Motion Control in Southern Africa
Motion Control Buyers’ Guide (MCBG)

South African Instrumentation & Control
South African Instrumentation & Control Buyers’ Guide (IBG)
Terms & conditions of use, including privacy policy
PAIA Manual
    Mobile | Classic

Copyright © Technews Publishing (Pty) Ltd. All rights reserved.