Consumer robotics is a market in transition

1 September 2019 News

A disconnect between smart home and home robotics offerings has been a factor limiting home robotics adoption. Pricing, availability, and consumer awareness have been factors too, but a new study finds that robot vendors increasingly see value in supporting the integration of their devices into smart home functionality. While challenges remain, this smart home integration leads global tech market advisory firm, ABI Research, to forecast nearly 79 million homes around the world will have a robot in the house by 2024.

There are two key home robotics markets: home care robots which typically take on a specific chore within the home and personal/social robots that can be companion devices capable of responding and interacting with an individual in the home. Both have a role within an integrated smart home setting. “So far, home care robots dominate with regard to consumer adoption and integration into smart home management,” says Jonathan Collins, smart home research director at ABI Research.


The separation between home robotics and smart home functionality has begun to blur. Traditional smart home capabilities – such as a wireless security camera – are beginning to be embedded in robot vacuum cleaners. However, the key integration point is in voice control support. Voice control has driven smart home adoption since the first Amazon Echo devices launched in 2014. Extending control to home care robots will bring that appeal, functionality, and awareness to home care robots.

Robots geared to delivering personal/social interaction and care continue to struggle to win consumer adoption and lag as a market segment and in smart home integration capabilities. However, the voice control platforms driving smart home adoption may well be set to push personal/social care robot adoption.

“Artificial Intelligence (AI) and voice recognition are the two additional smart home integrations needed to bring personal/social robots to life,” says Collins. Both Amazon and Google are well poised to lead in social robot advances because AI and voice recognition are at the heart of their already popular Alexa and Assistant platforms. Echo and Google Home devices increasingly support screens and cameras alongside microphone arrays, providing the resources to support facial recognition with existing voice recognition. These are the features that will underpin more personalized interactions between users and their devices.

“Perhaps, most importantly, both companies are already fierce rivals with each seeking a market-dominating installed base for their competing smart home voice platforms,” adds Collins

Articulation and mobility will be the key features within the device that will start the transition from smart speakers to personal/social robots that can move and face the home user. Adding robotic functions to existing voice control front-end devices will deliver confirmation of activation and engagement through physical movement or simulated facial expressions.

While not all consumers may be ready for a mobile robot in their home, there are applications where such robotic capabilities can be particularly useful. Aging-in-place or Ambient Assisted Living (AAL) end-users may be one consumer segment that would welcome greater robotic capabilities in a voice control device. Robotic device start-ups such as Intuition Robotics and Blue Frog Robotics already target the AAL market with devices that can integrate with smart home systems.

“While home care robots release residents from time-consuming and repetitive tasks, social robots offer the potential to further extend into physically interacting in homes and the individuals within them in ways that can go beyond monitoring into the realm of kinship and socialisation,” Collins concludes.

These findings are from ABI Research’s Smart Home Robotics application analysis report. This report is part of the company’s Smart Home research service, which includes research, data, and analyst insights. Based on extensive primary interviews, Application Analysis reports present in-depth analysis on key market trends and factors for a specific technology.




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