The face of visitor management

June 2019 Commercial (Industry), Access Control & Identity Management

Visible light facial recognition technology can ensure that visitor management processes make everyday proceedings easier, especially for regular clients.

We live in a time where businesses need to understand the need for streamlining processes while maintaining the utmost security pertaining to both corporate compliance and policies. Visitor management products have certainly evolved from the scrappy visitor’s book and moved onto advanced solutions like facial recognition.

Products now not only enhance efficiency and productivity, visitors can now be registered within seconds, with all necessary information captured. Certain products that are available in the market enable authorised personnel to preregister visitors, thus helping to streamline the badging process; or even better, with facial recognition technology available today, clients can register and enrol their face via a mobile app.

A digital facial recognition kiosk greets the client when entering the office space and additional information, like products, can also be displayed while the client is in front of the kiosk. This also ensures the handling of visitors is in accordance with corporate policies. Visitor approval is sent to the authorised personnel via e-mail or phone and the proper access rights can be assigned. All information is stored in a secure database and can be conveniently retrieved for repeat visits; additional information can be gathered with visitor details to simplify future transactions.

Visitor management can be implemented and deployed in several different ways. Products allow for scheduled guests to be added into the system. What time and who they are to visit is noted. A visitor, if issued an access card, can have limited access based on time, day, door, and the number of uses.

Predefined access levels can also be constructed with the visitor in mind, restricting their access. These levels can be defined so that they are the only levels that can be assigned to a visitor. The cards can be set with limitations on the doors they will open and during what hours and on what days.

Mobile apps that contain electronic sign-in sheets that make it easy to quickly sign visitors in and out during their visit to your organisation, event or business are taking visitor management solutions a step further. With such an app, employees can easily manage and record multiple visitor entries in one simple list. Companies can then access sign-in sheets from previous visits, giving them an electronic visitor log that they can review.

Improved security compliance solutions ensure a continued validation and supervision of visitors. Flexible enrolment and identification options allow organisations to strengthen their security policies and restrict unauthorised persons from entering sensitive areas. When it comes to system integration, software can be combined with access control systems to support several functionalities, from customised and personalised badges, tags etc. to including the collecting of signatures and assigning of correct access rights.

Improved emergency response: in the event of an emergency, the visitor management registration platform can immediately determine where all visitors are located. This provides a clear situational overview and can be complemented using video surveillance and other building security systems to support evacuation efforts and alert first responders.

Comprehensive visitor management solutions ensure that visitors feel welcome and safe within a company and leave with a lasting positive impression of the company.

For more information, contact ZKTeco (SA), +27 12 259 1047, [email protected], www.zkteco.co.za



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