Keeping your guard up in retail
March 2019, Retail (Industry), Security Services & Risk Management, Products
A security officer patrols the perimeter of a local shopping centre throughout the night, every night. During these patrols, the perimeter fence is checked, and the security officer keeps a look-out for suspicious behaviour with the intention of reporting any strange events via radio to his control room.
However, the security officer can be left powerless and extremely vulnerable if multiple persons, or an armed individual were to arrive onsite intent on threatening property or life. Last month, Active Track received a report from a customer where these events played out. The key difference, though, was that the officer, in last month’s incident, was armed with an Active Track device.
The security officer was carrying out a patrol early in the morning, scanning RFID clocking points with an Active Track device, when an unknown number of suspects appeared on site. The officer pressed the panic button on the Active Track device to alert his call centre to call him immediately via the device, which it did.
As part of its procedure, the call centre had accessed the live GPS location of the device to pin-point the officer and all his future movements until the potential danger had passed.
During his discussion with the call centre, the officer was spotted by the mob who started to chase him offsite, wielding what appeared to the officer to be sticks, knives and a handgun. As he ran, the officer dropped the Active Track and fled to safety to the nearby police station.
The Active Track’s shock sensor was triggered when the device hit the ground, alerting the call centre of a duress situation, and prompting the security company’s armed response team via SMS and an automated call to attend at site right away. On arrival at site, the reaction officers located the mob in a store that it had gained access to and arrested all assailants onsite before the mob could damage or remove any property. Shortly thereafter, the police arrived after having spoken to the stricken officer at the station, and the mob was remanded into custody.
The property management company for the shopping centre was glad that arrests had been made but was reluctant to believe that the officer had been diligently carrying out his duties leading up to the arrival of the mob, and was concerned that he may have been sleeping instead. The security company was quick to assure its client that all duties were carried out and on time, by logging on to the Active Track online portal and emailing the automated patrol report and GPS map to the client.
The report showed the location and time-stamp of each scanning event on the officer’s patrol route thereby demonstrating to the client that no RFID points were missed or scanned late, as well as of the panic button and shock sensor activations. The GPS map depicted the exact route taken from the start of the shift up until the device was dropped and abandoned onsite.
- Using security to enhance the customer experience?
March 2019, Axis Communications SA, Fidelity ADT Security, ISDS, This Week's Editor's Pick, CCTV, Surveillance & Remote Monitoring, Integrated Solutions, Security Services & Risk Management, Retail (Industry)
Customer experience will overtake price and product as the key retail brand differentiator by the year 2020. Will the security industry be part of this transformation?
- Where guards and technology meet
March 2019, Fidelity Security Group, Xone Integrated Security, Security Services & Risk Management
Many of the smart technologies coming to market aim to eliminate or at least manage the human element, but in South Africa in particular, manned guards are still ubiquitous.
- Two-way radio is alive and well
March 2019, Global Communications (Member of Hudaco Group), Security Services & Risk Management
Digital technology has given two-way radios a new lease on life by offering significant advantages over analogue technology.
- Changing the security landscape
March 2019, Technews Publishing, This Week's Editor's Pick, News, Security Services & Risk Management
Using smart technology and an intelligent platform, Aura has a vision to reduce crime in South Africa by 50% by 2025.
- Ski Dubai opts for Cathexis
March 2019, Cathexis Technologies, Retail (Industry), CCTV, Surveillance & Remote Monitoring
Cathexis delivers seamless integration of 279 IP cameras and the capability to integrate over 400 cameras in future to Ski Dubai.
- A multifaceted approach to security
March 2019, Bidvest Protea Coin, Retail (Industry), Integrated Solutions, Security Services & Risk Management
The modern shopping centre can only be secured via a multifaceted approach to the security solutions deployed.
- Countering the threats of retail terrorist vehicle attacks
March 2019, This Week's Editor's Pick, Access Control & Identity Management, Security Services & Risk Management, Retail (Industry)
Bollard systems operate individually or in groups and are aesthetically pleasing and let pedestrians move between them in non-roadway applications.
- Shopping with your face
March 2019, ZKTeco, Retail (Industry), Access Control & Identity Management
Facial recognition is being used in many businesses to verify payments, grant access and improve existing security systems.
- Cash in with true identity
March 2019, Suprema, Access Control & Identity Management, Products
Cash is inherently risky, costly and easily exposed to fraud, thus necessitating the need for stronger security such as opting for the integration of biometrics into cash handling solutions.
- A logical solution for cyber solutions
March 2019, Suprema, Cyber Security, Access Control & Identity Management, Products
BioMini Slim 2 is a thin, FBI PIV and FBI Mobile ID certified FAP20 optical scanner with a large platen for easy capturing of fingerprints.
- Managed IT security solution
March 2019, Cyber Security, IT infrastructure, Products
The LanDynamix fully managed IT security stack ensures that all the main attack vectors typically used by hackers to breach a network are protected and proactively monitored.
- eCLIQ electronic locks
March 2019, ASSA ABLOY South Africa, Access Control & Identity Management, Products
An innovative and easy to install access control solution that offers reliable protection and maximum flexibility.