MST focuses on projects and skills March 2019, Integrated Solutions, News
By Andrew Seldon.
Mustek Security Technologies (MST) has been in the security industry for many years. Recently Hi-Tech Security Solutions caught up with GM Peter Bouwer and product manager Sergio Pedregal to find out what the company has been up to.
MST is separate from the Mustek Distribution division as it focuses on project work in the security market. Bouwer explains that most of the company’s customers are mainly National Key Points (NKP) and large corporate entities where MST offers a full service, from designing a solution from scratch through to testing, installation and ongoing maintenance using its own experts and meeting the highest standards – even ‘over complying’.
While the company can make use of products its parent company distributes, it has a number of agreements with other vendors to resell their equipment. “The key is to make sure we use the best equipment for each job to ensure our installations perform optimally,” adds Bouwer. “While we go via the usual channels to procure the systems we want, we also establish direct relationships with the OEMs to ensure our technical skills for each of these products is above par.”
When it comes to maintenance of its installations, Pedregal explains that maintenance agreements are not optional in MST projects. “Working with NKP means we have to ensure our systems keep working at the optimal level for a number of years, so we don’t allow clients to skip maintenance agreements.”
Additionally, to ensure the video surveillance solutions it installs make the grade for NKP, the company uses Rotakin tests to ensure its video images deliver the right quality. All technicians are certified to use Rotakin, and once the installation is complete, an independent Rotakin audit is done to verify the quality of work. Then, as part of the maintenance agreement, technicians run the same tests every six months to ensure the cameras are still functioning as specified and a compliance audit certificate is issued.
When installing a solution for a client, Bouwer says MST first sets up the solution in its own labs to determine that it works and to fine tune the servers, storage and other equipment. Once everything is operating as specified, it is taken to the customer site and installed. “We don’t sell via Powerpoint, but by proof-of-concept,” he notes.
40 learnerships per year
Training is also a key area for MST. The company has its own SASSETA-accredited training centre where it trains its employees. When clients want to take over some of the maintenance tasks from MST, it also trains their staff to handle level-1 and sometimes level-2 support. It also sports a full control room setup to train operators, and is looking at developing a remote monitoring facility in the near future.
As a project house, MST is under the same pressure as other companies to find and retain good technical skills. This has convinced Bouwer to set up a programme that will give back to the industry. In partnership with government, MST will host 40 unemployed people for a year and train them as junior technicians and/or operators. At the end of the year, he hopes other companies in the market will take on these juniors, allowing them to expand their experience and skills as they advance through the ranks. Hi-Tech Security Solutions will follow-up on the learnership programme as it progresses.
In the near future the company will finalise its facial recognition expertise and product offering, as well as launching an access and asset management solution using RFID, among other technologies.
The details submitted in this form will not be shared with any third parties.
2019 Internet of Things (IoT) Barometer March 2019, This Week's Editor's Pick, Integrated Solutions, IT infrastructure A majority of businesses that use IoT technology agree that it has either disrupted their industry or will do so in the next five years.
From the editor’s desk: IoT is you March 2019, Technews Publishing, News A search on the Internet for articles and comments on the convergence of physical and digital security shows that the topic was quite popular a few years ago, but then tapered off. Lately it has reared ...
iLegal 2019 March 2019, Technews Publishing, Calendar of Events iLegal 201912 September
iLegal, hosted by Dr Craig Donald and Hi-Tech Security Solutions, returns in 2019 with another full-day event covering insights and advice into a range of aspects ...
SAIDSA celebrates 50-year anniversary March 2019, SAIDSA (SA Intruder Detection Services Association, Associations, News Fifty years ago, the association was formed as an employer’s organisation, with the vision of providing a pension fund to its members and to investigate improving the standards of an ever-growing industry.
Ideal operating temperature? March 2019, Leaderware, Technews Publishing, This Week's Editor's Pick, CCTV, Surveillance & Remote Monitoring Walk into any CCTV control room in South Africa, whether in the middle of a heat wave or mid-winter, and you will probably see a number of operators wearing jackets, some huddled over slightly in an attempt to get warm.
Halt, who goes there? March 2019, Technews Publishing, Wolfpack Information Risk, This Week's Editor's Pick, Cyber Security As long as organisations treat their physical and cyber domains as separate, there is little hope of securing either one.
Using security to enhance the customer experience? March 2019, Axis Communications SA, Fidelity ADT Security, ISDS, This Week's Editor's Pick, CCTV, Surveillance & Remote Monitoring, Integrated Solutions, Security Services & Risk Management, Retail (Industry) Customer experience will overtake price and product as the key retail brand differentiator by the year 2020. Will the security industry be part of this transformation?
Intelligent video transforms the in-store experience March 2019, Hikvision South Africa, This Week's Editor's Pick, CCTV, Surveillance & Remote Monitoring, Integrated Solutions The customer experience is more important than ever as retailers are striving to differentiate themselves in a challenging and crowded market.
Enabling smarter cash handling solutions March 2019, Technews Publishing, Cash Connect, This Week's Editor's Pick, Asset Management, EAS, RFID Modern retail cash management has evolved so far from the old ‘dumb’ safe that it has become an essential enabler of today’s business.
IoT is convergence in action March 2019, Gijima Electronic and Security Systems (GESS), NEC XON, Technews Publishing, Axiz, G4S South Africa, This Week's Editor's Pick, Cyber Security, Integrated Solutions, IT infrastructure The Internet of Things gains more than enough attention these days, but the IoT demonstrates the reality of the convergence between the physical and cyber worlds, and physical security is part of it.
Changing the security landscape March 2019, Technews Publishing, This Week's Editor's Pick, News, Security Services & Risk Management Using smart technology and an intelligent platform, Aura has a vision to reduce crime in South Africa by 50% by 2025.
New cybersecurity pavilion for Securex 2019 March 2019, Securex South Africa , This Week's Editor's Pick, Cyber Security, News, Conferences & Events, Training & Education Securex South Africa 2019 has announced that 4Sight Technologies, a subsidiary of an international holdings company focusing on investing in Industry 4.0 companies, has signed on as the official sponsor ...