classic | mobile
Follow us on:
Follow us on Facebook  Share via Twitter  Share via LinkedIn
 

Search...
Hi-Tech Security Solutions Business Directory
Residential Estate Security Handbook 2018


Keeping an eye on luxury cars
October 2018, This Week's Editor's Pick, CCTV, Surveillance & Remote Monitoring

Auto Bavaria Midrand is one of the largest privately owned BMW dealerships in South Africa with a reputation for business performance and consistently high service levels.

Luke & Andre Dreyer.
Luke & Andre Dreyer.

The original dealership was started in 1971 and was acquired for private ownership by Andre Dreyer in 1998. A partnership deal in 1999 with Pamodzi Investment Holdings turned Auto Bavaria Midrand into the first black-empowered dealership in South Africa. Auto Bavaria’s notable milestones include becoming just one of 10 dealerships nationwide to take on the Mini franchise, the acquisition of Auto Body Specialist in 2016, and the grand opening of its brand-new premises in Waterfall, Midrand in June 2018.

Auto Bavaria Midrand now operates from a state-of-the-art facility opposite the Mall of Africa. It’s clear that a deep passion for the brand, the quality of the establishment’s facilities, and consistently delivering high levels of customer service are important to the dealership’s shareholders, management team and its employees.

Auto Bavaria is also the recipient of numerous local and global accolades, including the Excellence in Sales Award and Manager of the Year Award for Dealer Principal, Luke Dreyer, as recognised by BMW AG at its International Awards Ceremony held in Munich.

TVT solution installed

When the management team at Auto Bavaria Midrand identified the requirement for a surveillance system at its new premises, TVT was the brand selected. The TVT surveillance solution is represented exclusively by South African agent Forbatt SA and distributed via its registered channels.

“Our product range is designed to meet both security and operational requirements,” says Vaughn Tempelhoff, product marketer at Forbatt SA. “TVT represents a welcome alternative for residential and commercial end users, providing them with a reliable and high-quality solution which is easy to install and maintain.”

The dealership can service up to 80 vehicles per day, while retailing upward of 100 vehicles per month. This goes to show why consistently high levels of service and the security of the establishment’s assets are of paramount importance at Auto Bavaria. The entry and exit points are constantly monitored by CCTV cameras. The dealership reception area and showroom floor have become the centre point of the CCTV solution. In addition to obvious security reasons, the system also monitors sales and retail behaviour patterns.

In the service reception area all vehicles are subjected to CCTV surveillance as they enter. Cameras are mounted at strategic points throughout the service area as well as at the exit. The same applies to the wash bays. This type of intense CCTV monitoring ensures that any management or customer queries regarding the progress of the vehicle, or the condition of the vehicle after a service can be thoroughly investigated. In addition, all high-volume areas including parts, storage and passageways throughout the dealership are monitored by CCTV on a 24/7 basis.

Auto Bavaria Midrand is monitored by a total of 111 IP cameras, including fixed bullet cameras, fixed dome cameras, IP PTZ cameras, motorised zoom bullet cameras, and motorised zoom dome cameras. The application also includes the TVT 32-channel embedded Linux NVR.

“We’ve been very pleased with the results provided by the surveillance solution supplied and installed at Auto Bavaria,” says Luke Dreyer, dealer principal. “The increased levels of security as well as the peace-of-mind it offers both us and our customers is essential to providing the service we pride ourselves on.”

Benefits to the client

Protection of dealership assets: The CCTV solution plays a vital role in protecting the dealership’s major assets, including retail stock on the showroom floor and equipment and vehicles in the service areas and wash bays.

Protection of dealership’s reputation: Every dealership can find itself on the wrong side of a customer complaint. These can be as simple as a customer saying that they did not receive efficient service, or something more serious like a customer claiming that their car was damaged while at the dealership for a service. The ability to easily review the CCTV footage and determine the facts can assist the dealership in addressing the client’s concerns quickly and effectively.

Loss prevention: In addition to the high-ticket items on the showroom floor, dealerships also hold high volumes and values of stock in the parts stock room and service bays. CCTV monitoring ensures that no items leave the dealership without being accounted for.

Looking ahead

BMW Auto Bavaria has been so pleased with the results of its initial installation that it is now considering expanding this installation to include CCTV as a people monitoring solution. Surveillance in the workplace can lead to increased productivity, loss prevention, and improved employee performance. Once again Auto Bavaria will be turning to TVT to find the ideal solution for this new application.


Credit(s)

Tel: +27 11 469 3598
Fax: +27 11 469 3932
Email: sales@forbatt.co
www: www.forbatt.co
Articles: More information about Forbatt SA

  Share via Twitter   Share via LinkedIn      

Further reading:

  • 2019 Internet of Things (IoT) Barometer
    March 2019, This Week's Editor's Pick, Integrated Solutions, IT infrastructure
    A majority of businesses that use IoT technology agree that it has either disrupted their industry or will do so in the next five years.
  • Video observation in the hotel industry
    March 2019, Dallmeier Electronic Southern Africa , Entertainment and Hospitality (Industry), CCTV, Surveillance & Remote Monitoring
    The best is just good enough: Hamburg's new luxury hotel The Fontenay relies on video security technology from Dallmeier.
  • Ideal operating temperature?
    March 2019, Leaderware, Technews Publishing, This Week's Editor's Pick, CCTV, Surveillance & Remote Monitoring
    Walk into any CCTV control room in South Africa, whether in the middle of a heat wave or mid-winter, and you will probably see a number of operators wearing jackets, some huddled over slightly in an attempt to get warm.
  • Halt, who goes there?
    March 2019, Technews Publishing, Wolfpack Information Risk, This Week's Editor's Pick, Cyber Security
    As long as organisations treat their physical and cyber domains as separate, there is little hope of securing either one.
  • Using security to enhance the customer experience?
    March 2019, Axis Communications SA, Fidelity ADT Security, ISDS, This Week's Editor's Pick, CCTV, Surveillance & Remote Monitoring, Integrated Solutions, Security Services & Risk Management, Retail (Industry)
    Customer experience will overtake price and product as the key retail brand differentiator by the year 2020. Will the security industry be part of this transformation?
  • Intelligent video transforms the ­in-store experience
    March 2019, Hikvision South Africa, This Week's Editor's Pick, CCTV, Surveillance & Remote Monitoring, Integrated Solutions
    The customer experience is more important than ever as retailers are striving to ­differentiate themselves in a challenging and crowded market.
  • Enabling smarter cash handling solutions
    March 2019, Technews Publishing, Cash Connect, This Week's Editor's Pick, Asset Management, EAS, RFID
    Modern retail cash management has evolved so far from the old ‘dumb’ safe that it has become an essential enabler of today’s business.
  • IoT is convergence in action
    March 2019, Gijima Electronic and Security Systems (GESS), NEC XON, Technews Publishing, Axiz, G4S South Africa, This Week's Editor's Pick, Cyber Security, Integrated Solutions, IT infrastructure
    The Internet of Things gains more than enough attention these days, but the IoT demonstrates the reality of the convergence between the physical and cyber worlds, and physical security is part of it.
  • Stop hacking of access control ­systems
    March 2019, This Week's Editor's Pick, Access Control & Identity Management, Cyber Security
    Think someone hacking your access control system not a big deal? Scott Lindley suggests that you think again.
  • Changing the security landscape
    March 2019, Technews Publishing, This Week's Editor's Pick, News, Security Services & Risk Management
    Using smart technology and an intelligent platform, Aura has a vision to reduce crime in South Africa by 50% by 2025.
  • New cybersecurity pavilion for Securex 2019
    March 2019, Securex South Africa , This Week's Editor's Pick, Cyber Security, News, Conferences & Events, Training & Education
    Securex South Africa 2019 has announced that 4Sight Technologies, a subsidiary of an international holdings company focusing on investing in Industry 4.0 companies, has signed on as the official sponsor ...
  • MIPS EMEA 2019
    March 2019, Milestone Systems, News, CCTV, Surveillance & Remote Monitoring, Integrated Solutions
    Milestone Systems will kick off Community Days 2019 (MIPS) in Copenhagen, with more than 1500 participants and input from leading industry professionals.

 
 
         
Contact:
Technews Publishing (Pty) Ltd
1st Floor, Stabilitas House
265 Kent Ave, Randburg, 2194
South Africa
Publications by Technews
Dataweek Electronics & Communications Technology
Electronic Buyers Guide (EBG)

Hi-Tech Security Solutions
Hi-Tech Security Business Directory (HSBD)

Motion Control in Southern Africa
Motion Control Buyers’ Guide (MCBG)

South African Instrumentation & Control
South African Instrumentation & Control Buyers’ Guide (IBG)
Other
Terms & conditions of use, including privacy policy
PAIA Manual
         
    Mobile | Classic

Copyright © Technews Publishing (Pty) Ltd. All rights reserved.