classic | mobile
Follow us on:
Follow us on Facebook  Share via Twitter  Share via LinkedIn

Hi-Tech Security Solutions Business Directory
Residential Estate Security Handbook 2018

Threats to control rooms
September 2018, CCTV, Surveillance & Remote Monitoring, Cyber Security

There are two primary aspects that need to be considered in securing the integrity of the control room and client site from possible attack. One aspect is the integrity of the controllers that are employed and the second is the integrity of the network against possible cyber and hacking attacks.

We have seen of late that the network integrity against cyber and hacking attacks is of primary importance, which has been highlighted globally. In all cases the security of networks and data is key and equally important to the integrity of control room staff in maintaining an acceptable level of security.

Contract Surveillance Services (CSS) is an independent control room offering the monitoring of CCTV, fire and alarm systems. It offers a direct-to-client service or as a third-party control room for other security companies that do not have their own control room. The company has a continuous programme of technology adaption enabling it to connect to sites anywhere in South Africa.

CSS has found, having its control room outside of the main business centres removes controllers physically from the probability of intimidation by syndicates. Operating in an out-of-the-way city reduces the possibility of external intimidation and collusion.

The more critical aspect to control room security is hacking or bringing down the network used by the control room to connect to remote sites. In fact, many clients do not even know what network security processes and technology are put in place by the service providers supplying their offsite monitoring service. Even if they were told what a service provider does, the client may not know if this was sufficient or not.

Many control rooms connect to sites through the public Internet and use home DNS protocols. A simple search and you will find ways on how to hack networks. Closed networks or VPNs offer higher levels of security for connecting remote sites with user and device MAC based authentications as well as 802.1x port-based network access control. Site specific user names and passwords are equally important used in conjunction with private network security features. Routers and switches designed for VPN applications also come with built-in firewalls and with a reasonable router or switch reasonable levels of security can be achieved.

In addition to network security, passwords and access levels to control room computer workstations needs to be strictly controlled so that operators have limited access to system files. This will also reduce the possibility of attack or collusion with intruders.

Cyberattacks will always be a potential security treat and the risk remains unknown and undetected until it happens.

For more information contact Contract Surveillance Services, +27 11 314 3000,,

  Share via Twitter   Share via LinkedIn      

Further reading:

  • Security systems and technical support
    February 2019, Leaderware, This Week's Editor's Pick, CCTV, Surveillance & Remote Monitoring
    Dr Craig Donald says the value of good technical management and staff in overseeing and maintaining CCTV installations is often underrated.
  • 2019 cybersecurity crystal ball
    February 2019, Wolfpack Information Risk, This Week's Editor's Pick, Cyber Security
    Craig Rosewarne, MD of Wolfpack Information Risk says the cyber landscape will be more volatile and dangerous in 2019, are we ready?
  • Control via an app
    February 2019, Longse Distribution, CCTV, Surveillance & Remote Monitoring, Integrated Solutions, Products
    Control your home, from anywhere in the world, via the Bitdog remote mobile app.
  • Beyond security
    February 2019, Milestone Systems, CCTV, Surveillance & Remote Monitoring
    Malou Toft, Milestone vice president of EMEA, explains how video management software is being used across a variety of vertical sectors to provide innovative business benefits.
  • Integrated campus security
    February 2019, Cathexis Technologies, Education (Industry), CCTV, Surveillance & Remote Monitoring
    Educational institutions and other large enterprises have struggled with the concept of integration due to using multiple vendors with different products and capabilities.
  • Uniview protects mosque
    February 2019, CCTV, Surveillance & Remote Monitoring, Products
    Uniview provided a complete video surveillance solution to protect the Hassan II Mosque, located in Casablanca.
  • New high-performance Husky NVRs
    February 2019, Milestone Systems, CCTV, Surveillance & Remote Monitoring, Products
    The Milestone Husky X series is a range of network video recorders that unlocks the full potential of Milestone XProtect video management software.
  • Agent Vi supports CAP’s anti-crime goals
    February 2019, CCTV, Surveillance & Remote Monitoring, Integrated Solutions
    Community-based anti-crime initiative, Community Active Protection (CAP) in Johannesburg is using Agent Vi’s remote guarding SaaS to boost security and revenue.
  • Rugged thermal PTZ
    February 2019, CCTV, Surveillance & Remote Monitoring
    Silent Sentinel’s Oculus Ti RC3 is a vandal-resistant, high-speed continuous rotation PTZ dual-head thermal camera.
  • 32 MP panoramic camera
    February 2019, Hikvision South Africa, Products, CCTV, Surveillance & Remote Monitoring
    Hikvision has added an ultra HD 32 MP panoramic camera to its PanoVu camera range.
  • Integrating perimeter protection
    February 2019, Dahua Technology South Africa, Products, CCTV, Surveillance & Remote Monitoring
    Dahua has launched three new AI XVR products, offering perimeter protection, face recognition and metadata search technology.
  • 50% of companies can’t detect IoT breaches
    February 2019, This Week's Editor's Pick, Cyber Security, IT infrastructure
    Only around half (48%) of businesses can detect if any of their IoT devices suffer a breach. This comes despite an increased focus on IoT security.

Technews Publishing (Pty) Ltd
1st Floor, Stabilitas House
265 Kent Ave, Randburg, 2194
South Africa
Publications by Technews
Dataweek Electronics & Communications Technology
Electronic Buyers Guide (EBG)

Hi-Tech Security Solutions
Hi-Tech Security Business Directory (HSBD)

Motion Control in Southern Africa
Motion Control Buyers’ Guide (MCBG)

South African Instrumentation & Control
South African Instrumentation & Control Buyers’ Guide (IBG)
Terms & conditions of use, including privacy policy
PAIA Manual
    Mobile | Classic

Copyright © Technews Publishing (Pty) Ltd. All rights reserved.