classic | mobile
Follow us on:
Follow us on Facebook  Share via Twitter  Share via LinkedIn
 

Search...
Hi-Tech Security Solutions Business Directory
Residential Estate Security Handbook 2018


Organising organisational resilience
July 2018, Security Services & Risk Management

Today’s world is volatile, uncertain, complex and ambiguous (VUCA). In such an environment, future planning is difficult, if not impossible. As a result, organisations are increasingly focusing on becoming resilient; that is, to be able to anticipate, adapt and respond both to incremental and sudden changes or disruptions.

Philippa Chappell
Philippa Chappell

“But while many organisations are starting to understand what these three components of organisational resilience are, few understand the need to integrate them in order to ensure resilience is actually achieved,” says Philippa Chappell, manager: advisory services, ContinuitySA. “Even fewer understand how to structure this collaboration.”

The challenge is that while each of the three components of organisational resilience is critical, they are typically the responsibility of different role-players. The anticipate component, which involves scoping the threat landscape and putting a risk strategy in place, is handled by the enterprise risk management department. Adapt, which focuses on operational resilience, would be governed by the COO and the business units concerned. Response is addressed by the business continuity manager and covered by the business continuity plan.

In dealing with any threat, it is vital that each of these areas works closely with the others. For example, in the case of a cyber-attack, it is vital that the organisation knows what cyber risks it faces: What confidential information and intellectual property are held in the systems, and what controls are in place?

It would be necessary for the risk management team to collaborate with IT in this case, and the results of its work would inform the actions taken by the operations team. The latter would have to consider the vulnerabilities and identify any single points of failure, such as central legacy system on which all other systems depend. It would also have to put contingency plans in place in the event of an attack.

Clearly, for maximum organisational resilience, these role-players must collaborate across the whole process. There are four key levers to drive better collaboration:

• Align each component with relevant international standards and best practices. Each of these three areas will have ISO or similar standards. Aligning to them will ensure that their information and processes are not contradictory.

• Create an integrated management structure. Typically, each of the three areas will be governed by a separate board or executive committee. It is critical that some way be found of coordinating these committees. Cross-membership is one way, or alternatively a central committee could be established.

• Develop a corporate culture of organisational resilience. If the organisation as a whole understands what organisational resilience is, and why it is so important, the various component programs will really begin to gain traction.

• Use technology wisely and innovatively. Many technologies can be used to improve both how each program is managed, and in a crisis itself. As regards program management, enterprise resource planners, SharePoint and OneDrive can drive workflows, while newer technologies like Office 365, Slack and Yammer are designed to drive collaboration. When it comes to responding to a crisis, widely used programs like What’s App can be invaluable. Facebook has a crisis response feature, and insurance companies offer emergency alert apps.

In addition, leading business continuity providers like ContinuitySA are bringing business continuity apps to the market in order to make business continuity plans immediately accessible and more user-friendly.

Organisational resilience is the key to sustainability in a VUCA world, and collaboration is the key to building it effectively.

For more information contact ContinuitySA, +27 11 554 8050, cindy.bodenstein@continuitysa.co.za, www.continuitysa.com


Credit(s)
  Share via Twitter   Share via LinkedIn      

Further reading:

  • Trends for 2019
    February 2019, Technews Publishing, This Week's Editor's Pick, Integrated Solutions, Security Services & Risk Management
    Hi-Tech Security Solutions asks around to find out what we can expect to see happening in the security market in 2019.
  • The value of adopting TAPA’s warehousing standard
    February 2019, Technews Publishing, Security Services & Risk Management
    Hi-Tech Security Solutions looks at TAPA’s FSR (Facility Security Requirements) standards, which cover best practices for securing assets in storage.
  • AI delivers autonomous efficiencies
    February 2019, Technews Publishing, This Week's Editor's Pick, Security Services & Risk Management
    Active Track adds artificial intelligence to its people-tracking solution to transform it into an effective, streamlined management application.
  • Business resilience will be key in 2019
    February 2019, ContinuitySA, This Week's Editor's Pick, Security Services & Risk Management
    One of the most important trends to emerge in recent years is that it is increasingly difficult to identify individual risks in isolation, says Michael Davies, CEO, ContinuitySA.
  • Secure parking on major routes
    February 2019, This Week's Editor's Pick, Asset Management, EAS, RFID, Security Services & Risk Management
    Hi-Tech Security Solutions spoke to Phambili Gama, COO of Zimele Investment Enterprise Company about its Zimele Truck Stops and the security in place to ensure the safety of people and assets on the sites.
  • New release of AC2000
    February 2019, Johnson Controls, Access Control & Identity Management, Security Services & Risk Management
    Johnson Controls’ latest CEM Systems’ AC2000 release goes beyond security to help mitigate health and safety risks.
  • SA fleet management report
    February 2019, This Week's Editor's Pick, Asset Management, EAS, RFID, Security Services & Risk Management
    IoT analyst firm, Berg Insight, says the installed base of fleet management systems in South Africa to reach 2,5 million units by 2022.
  • People risk in 2019
    February 2019, iFacts, Security Services & Risk Management
    Artificial intelligence has been around for some time now, but the ‘human element’ is going to cause some disruption in the more traditional HR space.
  • Data security sits at the heart of democracy
    February 2019, Cyber Security, Security Services & Risk Management
    A succession of high-profile government data breaches both locally and abroad has cast a stark light on the importance of effective public sector cybersecurity policies and protections.
  • Digital with a purpose
    February 2019, Security Services & Risk Management
    2019 is shaping up to be a year of reflection and re-imagination where we can strip away the hype and meaningfully consider the impact disruptive technologies are having on our society and how we’re going to respond.
  • Corporate fraud and insider threats
    February 2019, Cyber Security, Security Services & Risk Management
    Insider fraud and theft can often be more damaging to a company than risks from outside.
  • Corporate privacy in a selfie age
    February 2019, Cyber Security, Security Services & Risk Management
    Doros Hadjizenonos, regional sales director at Fortinet in South Africa looks at how CISOs can maintain corporate privacy even as employees adopt emerging technologies.

 
 
         
Contact:
Technews Publishing (Pty) Ltd
1st Floor, Stabilitas House
265 Kent Ave, Randburg, 2194
South Africa
Publications by Technews
Dataweek Electronics & Communications Technology
Electronic Buyers Guide (EBG)

Hi-Tech Security Solutions
Hi-Tech Security Business Directory (HSBD)

Motion Control in Southern Africa
Motion Control Buyers’ Guide (MCBG)

South African Instrumentation & Control
South African Instrumentation & Control Buyers’ Guide (IBG)
Other
Terms & conditions of use, including privacy policy
PAIA Manual
         
    Mobile | Classic

Copyright © Technews Publishing (Pty) Ltd. All rights reserved.