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Residential Estate Security Handbook 2017


Where tech and privacy collide
June 2018, Security Services & Risk Management

Balancing competing human rights and interests is a complex exercise for legislators. When the subject is the right to privacy, giving effect to a new law can be even trickier. The enactment of the Protection of Personal Information Act (PoPIA) in 2013 is a prime example.

In a sector that utilises new integrated technology to surveil and protect citizens and businesses, leading security companies must stay on the cutting-edge of smart solutions, on the one hand, and comply with privacy laws on the other hand. Amid a competitive race to rollout ‘big brother’ technology, the industry must weigh competing interests to ensure they do not breach privacy laws.

Select sections of PoPIA have come into effect, but many of the provisions that create compliance requirements have yet to commence. Uncertainty about when the law will be fully implemented is no reason for the industry to delay implementing operational regime changes. Those slow off the mark risk being left behind by advances in the dual realms of technology and regulation.

As a starting point, businesses must read the Information Regulator’s PoPIA guidelines specifying the duties and responsibilities of ‘information officers’, who are essentially a company’s point person on all matters related to information security.

A security company with a national footprint in residential and commercial markets, such as Fidelity ADT, has already started examining its policies and procedures to ensure it’s aligned with PoPIA. The company’s integrated solutions for office parks and commercial business premises include visual verification monitoring, CCTV surveillance, and vehicle tracking.

Fidelity ADT uses a locally produced motion-activated recording system developed by SecuVue. “With the systems in place at commercial properties, we can use facial recognition technology to compare images against a detailed database of ‘persons of interest’ when the need arises,” says Clive van Ryneveld, Fidelity ADT commercial executive. The system was built for the South African market ensuring seamless integration into existing infrastructure. The cameras are monitored by the Fidelity ADT control room operator, reducing the risk of false alarms.

‘Smart analytics algorithms’ automatically verify information, reducing the need for human intervention, he adds.

Van Ryneveld says Fidelity ADT’s commercial offerings are centrally controlled and operated so its systems are ready for PoPIA. “In the meantime, we are auditing how our electronic systems and employees gather information.”

Fidelity ADT employees are also restricted in terms of the type of information they are allowed to access, edit or collect. “This is driven by a system and authorisation protocol, internal policies and procedures.” As a security provider, Van Ryneveld says, the company regards customer information as highly confidential, so safeguards and automatic audit trails are embedded into its system.

The remaining sections of PoPIA will only commence once the Information Regulator is fully operational, which could be at the end of 2018. When the President proclaims the commencement date, businesses will have a grace period of one year before enforcement begins.

For more information, contact Fidelity Security Group, +27 (0)11 763 9000, danielmo@fidelitysecurity.co.za, www.fidelitysecurity.co.za


Credit(s)
Supplied By: Fidelity Security Group
Tel: +27 11 763 9000
Fax:
Email: media@fidelitysecurity.co.za
www: www.fidelitysecurity.co.za
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Further reading:

  • Measure it if you want to manage it
    August 2018, Adamastor Consulting, This Week's Editor's Pick, Security Services & Risk Management, Residential Estate (Industry)
    There is no doubt that one of the differentiators between service providers is going to be the ability to make efficient use of data. We need more data detectives to meet the challenges.
  • Using data to stay secure
    August 2018, Technews Publishing, This Week's Editor's Pick, Security Services & Risk Management, Residential Estate (Industry)
    Situational awareness beyond the boundary walls can have a significant impact on the security of an estate and the wellbeing of its residents.
  • Technology risk assessments
    August 2018, Adamastor Consulting, This Week's Editor's Pick, Security Services & Risk Management, Residential Estate (Industry)
    Rob Anderson says the role of security practitioners is to continually work on mitigating risk, both physical and technological risk.
  • What is a security risk assessment?
    August 2018, Alwinco, This Week's Editor's Pick, Security Services & Risk Management, Residential Estate (Industry)
    Alwinco's Andre Mundell takes a look at what a real security risk assessment is, what it entails and what it delivers.
  • Making data work for you
    August 2018, Excellerate Services , Security Services & Risk Management, Residential Estate (Industry)
    Security intelligence tools should have the ability to represent current and historical security system data in a user friendly manner in real time.
  • Efficient and proactive control rooms
    August 2018, Technews Publishing, This Week's Editor's Pick, Integrated Solutions, Security Services & Risk Management, Residential Estate (Industry)
    A question many estate managers face is whether they should keep the control room onsite and manage it and the relevant staff internally, or whether they should opt for a remote monitoring service.
  • Take estate security seriously
    August 2018, Fidelity Security Group, Integrated Solutions, CCTV, Surveillance & Remote Monitoring, Perimeter Security, Alarms & Intruder Detection
    While the growth in residential estates continues, crime syndicates continue to target lifestyle estates, more often than not using inside information to gain access.
  • Securing Serengeti
    August 2018, Technews Publishing, This Week's Editor's Pick, CCTV, Surveillance & Remote Monitoring, Access Control & Identity Management, Perimeter Security, Alarms & Intruder Detection, Integrated Solutions, Security Services & Risk Management, Residential Estate (Industry)
    Serengeti Estate offers luxury, golf, conferencing and security, and the estate is on a new growth phase to incorporate more people and services within its 17.5 km boundary.
  • Surge protection for your ­residential appliances
    August 2018, DEHN Africa, Security Services & Risk Management, Residential Estate (Industry), Products
    Taking surge protection measures is arguably a simpler option than relying on ­insurance cover for your domestic appliances.
  • Make CCTV testify for you
    August 2018, Technews Publishing, This Week's Editor's Pick, CCTV, Surveillance & Remote Monitoring, Security Services & Risk Management
    Warrant Officer Bongiwe Gqotso highlighted some key points to consider when it comes to extracting evidence from your surveillance installation at the Residential Estate Security Conference 2018.
  • Two-way radios – over and out?
    August 2018, Technews Publishing, This Week's Editor's Pick, IT infrastructure, Security Services & Risk Management, Residential Estate (Industry), Products
    They may have a long history, but 2-way radios are still a mainstay of effective communications for security personnel on estates.
  • Combatting crime, simply
    August 2018, Active Track, Security Services & Risk Management, Residential Estate (Industry)
    Silent technology from Active Track protects security personnel in a dangerous situation.

 
 
         
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