BetaTrac Telematic Solutions, founded in 2002 focusing on GPS and telematics technologies, has designed its AIMSS (Analytical Intelligent Mobile Security Systems) specifically for the guarding patrol industry to assist management in enhancing services rendered.
From the ground up, the initial design of the eGuard hardware as a body-worn device with built-in panic-button delivered many advantages. Being part of the uniform, it is highly visible, out of harm’s way and curtails on failures and losses of the device. Today, eGuard is renowned for its robust operational services and lifespan, along with aftersales services.
As the device transmits every 30 secs 24/7/365, data is processed into helpful reporting formats, including real-time alerting/notifications and daily performance reporting. Added to this is the company’s control room software, called RealTrac. Operators can see live movements of all guards deployed with the eGuard solution, as well as extract manual reports. There is also a web URL for senior management to log in at any time for analysis purposes.
Additionally, users can make use of an Android app for the instant creation of new patrol routes. This means the area to be patrolled becomes a zero-cost zone when it comes to installing infrastructure such as virtual waypoints.
BetaTrac has also added a compact vehicle-tracking module (RapidTrac), which can be installed in response vehicles and general supervisor fleets. This is now available as a consolidated package so that when a guard panic is triggered in the field, the control room automatically has information on the nearest vehicle to dispatch to the scene, avoiding guesswork. An alert can also be sent to selected mobile phones. Full fleet reporting on the vehicle comes as part of the package.
The daily reporting processes are autonomously created and pushed to management as they arrive in their offices. Any violations or panic alerts are immediately sent to all designated staff members with a three-tier fail-over process to prevent errors within the cycle of response. Another feature is the ability to immediately notify and report on any device that fails due to flat batteries or destruction in real time.
BetaTrac is striving towards AI technologies to further enhance on the overall performance of the guard patrol and to assist management in their efforts to improve services.
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