classic | mobile
Follow us on:
Follow us on Facebook  Share via Twitter  Share via LinkedIn

Hi-Tech Security Solutions Business Directory
Residential Estate Security Handbook 2017

Streamlining warehouse operations
February 2018, Asset Management, EAS, RFID, Security Services & Risk Management

Komatsu is a global Japanese industrial giant that has enjoyed a presence in southern Africa for over 50 years. It provides earthmoving and construction equipment to mining operations, plant hire, construction sites, quarries, agricultural and forestry and more.

From its quiet beginnings on the continent, Komatsu Africa Holdings has grown dramatically, with numerous acquisitions and an ever-expanding product line – all of which are directly marketed, serviced and supported throughout the sub-Saharan region.

Guided by its vision to become the leading earthmoving equipment company in southern Africa, Komatsu endeavours to provide the highest level of product support and added value to its customers.

Moving time

Komatsu SA’s primary parts distribution centre required a larger space and hence needed to move to a new location (in Germiston, east of Johannesburg). Considering that the distribution facility provides parts to a broad network across the southern African region, the migration to the new facility needed to go smoothly – without any downtime. Any delays would impair service delivery to Komatsu’s customers.

Simultaneously, Komatsu’s head office in Tokyo selected the SA office as one of the first regions to be brought onto the firm’s new global warehouse management system: KWMS. This required the local office to integrate their existing SAP-based ERP solution, into the KWMS global system, hosted in Tokyo, Japan.

At the parts distribution centre, the team was constrained by inefficiencies and struggled to process and fulfil orders as quickly as they would have liked. With an inventory valued at more than R2 billion on-hand at any one time, the lead-time to process large sea freight shipments was in the region of 10 days. Some significant 0,5% of shipments contained errors, proving to be problematic for the teams as they had to unravel the orders and resend them – all at Komatsu’s expense.

Unprecedented speed

Komatsu and T-Systems had already completed a recent project to migrate the firm’s SAP environment into the cloud (on T-Systems’ Dynamic Services Platform). Komatsu’s SA CIO, Joe Ferreira, explains that “SAP is the platform for all our business transactions and reporting requirements. Users are now able to transact at a higher volume and efficiency level.”

In order to meet the tight deadlines laid down by head office, Ferreira says T-Systems was required to complete the setup of the new site, as well as the full integration into KWMS. This needed to be completed within just 8 weeks, as set out by the parent company.

Dereshin Pillay.
Dereshin Pillay.

“Completing a project of this scale, in such a short space of time, is virtually unprecedented in the local ICT industry”, notes head of manufacturing and automotive at T-Systems SA, Dereshin Pillay. “The project encompassed many different technology sets, from infrastructure, connectivity, and warehouse processing, to integration of systems and the training of people.

“The team immediately mobilised, to design a project plan that made the eight-week time-frame a possibility. Very quickly, we moved to understand all the integration touchpoints and eradicate risks on the project as much as possible.”

Ferreira praises Pillay’s team, noting their “extensive knowledge, professionalism and performance under extreme pressure.” He adds that it was only through disciplined and professional project management that such a complex programme of work could be completed, that so many elements could be brought together.

Business benefits

With the integration into KWMS now complete, Ferreira points to a number of clear benefits that Komatsu has already started to see, including these highlights:

• Single record of assets and inventory management (reported on at a local or global level).

• Real-time insights into inventory for the southern African region.

• Increased control and accuracy over stock (‘scan as you pick’ using Wi-Fi-enabled barcode scanning and Wi-Fi printers at dispatch).

• Reduced outsourcing headcount costs.

• We plan to reduce lead-time to sort parts from 10 days to two days.

• Improved employee experience and job satisfaction through the use of new handheld devices.

• New skills development opportunities for warehouse staff.

• Compliance with all legislation.

Now that the distribution centre is fully connected, the foundation has been laid for further automation and Internet of Things (IoT) innovations in the near future. In this way, Komatsu ensures its local operations are both scalable and future-proofed.

  Share via Twitter   Share via LinkedIn      

Further reading:

  • SLAs - Read the fine print
    July 2018, Technews Publishing, This Week's Editor's Pick, Security Services & Risk Management
    By insisting on an appropriate maintenance contract, security technology can be used to the full extent of its possible life.
  • The generations that matter
    July 2018, Technews Publishing, This Week's Editor's Pick, Cyber Security, Security Services & Risk Management
    According to Doros Hadjizenonos, country manager, SADC at Check Point, we have entered the fifth generation of cyberattacks.
  • EOH introduces managed Security-as-a-Service
    July 2018, EOH Security & Building Technologies, News, Cyber Security, Security Services & Risk Management
    EOH has introduced a solution to modern security concerns through a managed Security-as-a-Service suite of offerings.
  • How data leaks can be avoided
    July 2018, This Week's Editor's Pick, Cyber Security, News, Security Services & Risk Management
    MyID runs as a service, monitoring your ID number, email address, mobile number and credit card number for fraudulent usage or fraudulent input on the Web.
  • The benefits of leasing
    July 2018, News, Security Services & Risk Management
    The fundamental benefit of an operating lease agreement is that the business doesn’t have to drain its Capex to purchase equipment and software.
  • Beyond building security
    July 2018, Johnson Controls, This Week's Editor's Pick, Integrated Solutions, Security Services & Risk Management
    In Ireland’s smartest building, One Albert Quay, Cork, security and building management technology does more than police perimeters and keep the office at the right temperature.
  • Keeping trains on schedule
    July 2018, SICK Automation Southern Africa, Industrial (Industry), Security Services & Risk Management
    SICK LMS511PRO laser scanners protect the overhead line and help ensure trains operate on schedule through the 57 km Swiss railway tunnel, the longest in the world.
  • Intelligent step to reducing crime
    July 2018, Asset Management, EAS, RFID, Security Services & Risk Management, Products
    The Intelligent Safe incorporates the latest security technology and is fully engineered to offer an all-round solution that’s both protective and reactive.
  • Power to the people, but not too much
    July 2018, Technews Publishing, This Week's Editor's Pick, Security Services & Risk Management
    The Residential Estate Security Conference in Durban earlier this year included two presentations that focused on power management, offering insights applicable to any industry.
  • GSM cargo protection
    July 2018, Netshield, Asset Management, EAS, RFID, Security Services & Risk Management
    Netshield’s Cell Lock controller will only allow the unlocking sequence of a door on a cargo unit when the vehicle transporting it reaches and enters the pre-assigned GPS perimeter.
  • Suprema does data protection
    July 2018, Suprema, Access Control & Identity Management, Security Services & Risk Management
    Suprema recently announced that its access control solution is now GDPR-ready as the company anticipated the regulation by providing key technical features to comply.
  • The good, the bad and the AI
    July 2018, Technews Publishing, This Week's Editor's Pick, Integrated Solutions, Security Services & Risk Management
    It’s estimated that AI will create a market worth over $35-billion by 2025 and the optimistic view is that humans and machines will work together to solve the world’s problems.

Technews Publishing (Pty) Ltd
1st Floor, Stabilitas House
265 Kent Ave, Randburg, 2194
South Africa
Publications by Technews
Dataweek Electronics & Communications Technology
Electronic Buyers Guide (EBG)

Hi-Tech Security Solutions
Hi-Tech Security Business Directory (HSBD)

Motion Control in Southern Africa
Motion Control Buyers’ Guide (MCBG)

South African Instrumentation & Control
South African Instrumentation & Control Buyers’ Guide (IBG)
Terms & conditions of use, including privacy policy
PAIA Manual
    Mobile | Classic

Copyright © Technews Publishing (Pty) Ltd. All rights reserved.