Milestone Systems has launched a new Learning & Performance Programme designed to build greater expertise in designing, installing, and configuring solutions that meet customer needs. Hosted on a new Milestone Learning Portal, partners and customers can access a growing library of free eLearning courses. In addition, Milestone has also launched a redesigned Training and Certification Programme as an integral part of the 2016 Channel Partner Program (CPP).
The new instructor-led training classes use real-world scenarios to give hands-on practice in designing, installing, and configuring complex video surveillance systems based on Milestone software. The new certification assessments are available online, do not require attendance in a class, and are designed to better verify the knowledge and skill required to perform on the job.
The new Milestone Learning Portal, provided by vendor partner BlueVolt, gives expanded, secure online capabilities, including:
• A single sign-on user experience from My Milestone.
• Easy access to and completion tracking of eLearning courses.
• The ability to register and pay for instructor-led classes and certification assessments online.
• Availability in English, French, German, Italian and Spanish.
Said Greg Willmarth, manager, Learning & Performance, Milestone Systems, “Our new Learning & Performance Programme marks Milestone’s shift from communicating knowledge to empowering channel performance through learning. We also aim to raise the bar for certifications to indicate a proven level of expertise with our products rather than merely attendance in a training class.”
Over the past year, Milestone began releasing new eLearning courses in multiple languages provided for free as part of Milestone CARE. These include courses for technicians on installing and configuring XProtect Professional software and Milestone Husky NVRs, as well as courses for end user operators on using the XProtect Smart Client. Additionally, eight different eLearning modules were made available teaching how to use the new features in Milestone’s XProtect 2016 release. All the eLearning modules, which use hands-on simulations to walk learners step-by-step through the basic tasks required to perform on the job, are available online.
Starting in March, the first new instructor-led class, Milestone Technical Configuration: Level 1 became available in English in the US. This 3-day class is 90% hands on practice using job aids to complete moderately complex installations based on real-world case study scenarios. It prepares learners to pass the new Milestone Certified Integration Technician (MCIT) assessment.
To learn more about these programmes and access the free eLearning, visit the Learning & Performance web page at http://pardot.milestonesys.com/e/53942/ices-learning-and-performance-/b4xlsm/300227782
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