Sunell Security has announced it has appointed a new distributor for its surveillance product range in South Africa, Eurobyte Technology. According to a Sunell spokesperson, the growth of the brand in South Africa and further north in sub-Saharan Africa prompted the company to appoint a new distributor to ensure its channel partners and customers had easy access to stock and technical support.
Eurobyte focuses on distributing surveillance products, IT and networking components, and power management solutions. It also has a technical team to support all the products it sells and training facilities to assist its channel with skills development.
Eurobyte’s MD, Juan Vizcarra, says the addition of Sunell to the company’s surveillance range is a perfect fit. The company has represented many surveillance brands over the years, but Sunell demonstrated the commitment to the local market that Eurobyte required, and it offers quality products at a reasonable price. Sunell is targeted at the mainstream surveillance market, where Eurobyte is also focusing its efforts.
Roberto Vizcarra runs the surveillance section at Eurobyte and notes that the confidence Sunell has in the local market is impressive. Instead of relying on support and stock from China, Sunell has set up a local warehouse where it manages its local stock, ensuring that Eurobyte will have easy access to stock whenever it needs to boost its own stock holdings.
Sunell’s warranty also encourages faith in the brand. Roberto notes that Sunell offers a three-year warranty on its products, with a hassle-free swap-out process should anything go wrong. Eurobyte will take on certain repair work on the Sunell kit it sells, but more complex repairs on, for example, thermal cameras, will be carried out by local Sunell technicians.
The recent release of Sunell’s new range of NVRs coincides with the Eurobyte appointment, and Roberto believes it will only benefit the partnership as Eurobyte is now able to offer a full surveillance solution to its channel, from networking to storage and high-quality cameras.
Eurobyte is already in the process of rolling out training on Sunell equipment to its channel partners to ensure they are properly skilled when it comes to specifying and installing surveillance solutions.
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