HeiTel by Xtralis remote monitoring & CMS solutions

1 January 2016 Surveillance

For more than 20 years, the HeiTel by Xtralis core competence has been remote video transmission and recording along with video alarm management solutions. The consistent optimisation of HeiTel products for both a broad range of CCTV applications and the specific needs of professional central monitoring stations (CMS) has made HeiTel the best known brand for software-based video alarm solutions worldwide: Over 600 CMS use HeiTel software solutions and more than 90 000 systems are in operation.

Don’t just record crime. Prevent crime

With ordinary video surveillance systems, it is expected that they will record the pictures delivered by the video cameras, and that these recordings can then later be analysed for evaluating or explaining crimes and other incidences.

HeiTel video technology follows the rule of thumb of not only recording property and capital crimes, but also being proactive in preventing them and the associated damage they cause. Here, video intervention plays a key role. In contrast to traditional intervention that uses task forces (manned guarding, police etc.) that must first reach the site under surveillance; video intervention can be applied immediately.

With the help of high quality live pictures and audio transmission to the site, potential perpetrators can, for example, be addressed directly and be chased away with the use of audible verbal warnings from operators. Consequently, damage to the site can be prevented from the start.

Remote monitoring

HeiTel VideoGateways’ core function is not merely about recording, transmitting, analysing and presenting video by using all major transmission mediums, but the system interfaces and logical functions also allow complete integration in a comprehensive security system, full integration with intrusion detection systems and signaling to central monitoring stations with video intervention capability.

The RMG family supports up to 8 channels of video content analytics depending on the RMG platform. The Xtralis IntrusionTrace application provides intrusion detection using video analytics specifically designed for 24/7 outdoor operation in challenging environments. IntrusionTrace is available for remote download and deployment via Xtralis Xchange.

From free apps to CMS solutions

The CamControl software family and the event management system software offer the right application for everyone, ranging from free-of-cost smartphone application for private users to the MultiView videowall software or the server/client-based video alarm management system for professional monitoring centers.

The HeiTel SDK (Software Development Kit) and HeiTel Web API (Application Programming Interface) also enable the integration of HeiTel video technology with existing third-party central station alarm management and video alarm management software.

HeiTel's own technology such as HTconnect, HTcompress or HTprotect standardise cross-product customer requirements with strict compliance of data protection right aspects and simultaneously certify intelligent and innovative communication technology. HTconnect is an innovative communication technique that overcomes the problems of both dynamically assigned IP addresses and of firewalls that the customer is reluctant to configure. Additionally it provides constant end to end monitoring of the IP signal between monitoring station and our VideoGateways & RMGs.

For more information, contact Reditron, 087 802 (CCTV) 2288, [email protected], www.reditron.co.za



Credit(s)




Share this article:
Share via emailShare via LinkedInPrint this page



Further reading:

Smart cities and the role of video security
Surveillance Integrated Solutions
As cities around the world continue to embrace smart technology, including IoT that not only connects to people, but also the surrounding activity, the integration of advanced video security systems is crucial to ensure safety and efficiency in environments.

Read more...
How intrusion protection helps secure O&G operations
Surveillance Perimeter Security, Alarms & Intruder Detection Industrial (Industry)
For O&G operators in Africa, physical security remains one of the biggest considerations, particularly when it comes to perimeter protection and the ability to mitigate intruder-related incidents.

Read more...
Axis secures the Waterfront
Surveillance Entertainment and Hospitality (Industry) Retail (Industry)
Axis Communications shares insight into its longstanding partnership with the V&A Waterfront, one of Africa’s premier retail and mixed-use precincts, through its latest, updated customer success story.

Read more...
Advanced surveillance storage from ASBIS
Infrastructure Surveillance Products & Solutions
From a video storage solutions perspective, SkyHawk drives, designed for DVRs and NVRs, offer high capacity, optimised firmware, and a reliability workload rating of hundreds of terabytes per year.

Read more...
Open and collaborative logistics systems
Hikvision South Africa Surveillance Logistics (Industry) AI & Data Analytics
E-commerce and other high-volume logistics operations need open and collaborative technology ecosystems that drive efficiencies, throughput and digital transformation. Hikvision discusses the benefits of harnessing open and collaborative systems in the logistics market.

Read more...
4K HDR camera for mobility
Surveillance Transport (Industry)
e-con Systems has introduced a 4K HDR front-view camera, engineered to deliver reliable, long-range imaging for mobility applications such as delivery robots, autonomous vehicles, and off-road vehicles.

Read more...
The future of the surveillance channel
Duxbury Networking Technews Publishing Elvey Security Technologies SMART Security Solutions Surveillance
The video surveillance market has evolved from camera-based specifications to integrated solutions that solve customers’ problems. Moreover, the growth of AI and cloud has changed the channel even more, with more to come.

Read more...
The benefits of offsite control rooms
Astrosec Surveillance Integrated Solutions
As the security landscape grows more intricate, control rooms – the crucial hub of security operations – need to adapt. With escalating costs, mounting threats, and a heightened demand for immediate responses, many organisations are reassessing the operations of their control rooms.

Read more...
CCTV control room operator job description
Leaderware Editor's Choice Surveillance Training & Education
Control room operators are still critical components of security operations and will remain so for the foreseeable future, despite the advances of AI, which serves as a vital enhancement to the human operator.

Read more...
Hikvision launches latest range of cameras
Hikvision South Africa Surveillance AI & Data Analytics
Hikvision has launched its latest network cameras with ColorVu 3.0 technology and EasyIP 4.0 Plus, which elevate video security by delivering improved image quality, enhanced intelligent functions, superior audio capabilities, and a refined product design and materials.

Read more...