Cash services and solutions company SBV Services has restructured to improve its focus on the specialised areas of its business. As part of the restructuring, SBVs logistics operations and cash processing operations now function as two divisions.
The restructuring has already proved beneficial to the company’s business and is well timed to meet the needs of an increasingly complex cash services sector. The new structure allows for higher levels of specialisation and intensity of focus in each division.
The new structure, along with the company’s long-cultivated expertise, adds significant value to its strategic partnerships, particularly its support of and partnerships with banks. “The creation of separate, dedicated divisions for logistics and cash processing allows us to provide even higher levels of automation, visibility and service interactions for our various customers on a day-to-day basis,” says SBV CEO, Grant Dunnington.
The restructuring was implemented without any employee retrenchments, which Dunnington says reflects the company’s commitment to its employees and to offering its clients sustained industry expertise.
Additions to executive committee
To effect the implementation of the restructuring, SBV has brought in a number of skilled executives to join its team. The SBV executive committee comprises professionals with a range of experience and skills that empower the company to meet the needs of the fast-changing cash services industry.
Mark Barrett, previously the chairman of the SBV Services board of directors, joined the company exco team on 1 April 2015 as managing director and brings with him a wealth of expertise in the cash services sector.
• CEO Grant Dunnington has a background in executive management and is a Chartered Associate of the Institute of Bankers.
• Group executive for human resources and corporate relations, Ravina Reddy, has significant experience in the human resources sector, with a particular focus on employee wellness, change management and corporate governance.
• Group financial director, Andrew Meerburg, is responsible for financial oversight, African expansion and diversification at SBV.
• Chief information officer, Ian Plaatjes, is responsible for developing and implementing the IT strategy to support SBV and the wider cash industry’s strategic goals.
• Executive responsible for cash processing, Hamilton Melane, joined the SBV team as an expert in the South African cash industry, with significant experience in cash management for one of South Africa’s major banks.
• Executive responsible for ATMs, Derek Singh, has over 30 years of banking leadership, management and operational experience, most recently as the head of cash supply chain and ATM operations for one of South Africa’s major banks.
• Executive responsible for logistics, Fanie Pretorius, has a background in cash management, financial and banking environments.
• Director for risk & compliance and Africa, Gideon Serfontein, joined SBV Services in February 2015 after serving on the SBV board as a non-executive director for 11 years. His expertise in risk is underpinned by over 20 years of experience in the financial sector.
• Shaun Nicholls joins the team as the executive responsible for business transformation and brings with him over 16 years of experience in information systems, banking, retail, fast-moving consumer goods, logistics and project management.
The strengthened team and streamlined operational divisions have affirmed SBVs distinctive place in the cash services sector in South Africa and across the rest of the continent. As it continues to adapt to changing market needs, SBV will lean on the extensive expertise of its refreshed executive team and is well positioned to continue growing its market share and to maintain its efficient and quality service to its clients.
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