Smart integration is the future of retail security

March 2015 Retail (Industry)

The future of retail security lies in exceptional integration capabilities. This refers to the capacity that the system has to provide a reliable security structure, as well as a comprehensive infrastructure tool to improve the operational efficiencies.

This is according to Gus Brecher, managing director of Cathexis Africa and group marketing director of Cathexis Technologies, who says that retailers need to consider a sophisticated and fully integrated retail surveillance solution. “With seamless flexibility and scaleability, the system enables retailers to combine the security management requirements with the ability to measure operational efficiencies.”

Addressing the need for surveillance

“In the wake of a nationwide crime spree on local shopping malls during the recent festive season, the retail environment has to minimise security risk,” says Brecher. “Despite the risk of crime for customers and employees, we are still hearing the old grudge purchase argument.

“Some may think it’s absolutely ludicrous that there can even still be a debate over the relevance and necessity of a security system installation in an environment, which is clearly quite vulnerable to crime. However, we need to bear in mind that retailers are also under enormous financial strain in the current economic climate.”

A business intelligence tool

It is for this reason that the industry is moving towards video management systems that go beyond straightforward security surveillance applications. A surveillance system that provides vital business intelligence information suddenly has buy-in from all departments, including finance, risk control, operations, training and marketing.

When the system can help reduce incidents of fraud and shrinkage, while monitoring customer trends; when the system can help identify where staff require additional training and notify management of incidents that require immediate action – the surveillance system delivers a significant return on investment. The cost of the surveillance installation now also becomes a shared responsibility across the retailer’s various operations and departments.

People counting

Consider how captured data of customers moving through the retail store can provide marketing departments with vital information about customer shopping trends, foot traffic and people flow. Now the marketing team through a People Counting System, which is integrated with the surveillance system, is armed with information that will help them in assisting appropriate areas for promotions, and perhaps even change the layout of the store. The operations department can now also address issues such as high congestion areas and the length of queues at the till points.

Integration of third-party systems

A sophisticated surveillance solution includes the integration of third-party systems, which includes: access control, fire panels, and burglar alarm panels. Objects such as bags left unattended could be a potential security threat. Loitering by suspicious persons could signal a potential robbery. The advantage of video analytics and integration with third- party systems is that the security management team are immediately notified of any of these incidents, and immediate action can be taken

Point of sale

Point of sale (POS) integration provides a full database of all transactions and associated video footage. In a nutshell and with employees well aware of the surveillance system, the retailer will significantly reduce the likelihood of any shrinkage. Operations managers will also quickly identify those employees that possibly require additional training.

CathexisVision 2015

“For almost two decades the Cathexis Software has revolutionised the traditional surveillance system with intelligent functionality that meets all security and infrastructure requirements, while maximising company return on investment,” says Brecher. “This includes the recent release of CathexisVision 2015, with its exceptional new features that meet all the demands of the retail sector,” he adds.



Credit(s)




Share this article:
Share via emailShare via LinkedInPrint this page



Further reading:

Expanding an intuitive VMS
CCTV Handbook 2019, Cathexis Technologies , CCTV, Surveillance & Remote Monitoring
CathexisVision, the flagship Video Management Software Suite from Cathexis, has boasted rapid international expansion and been deployed in more than 45 countries since its inception.

Read more...
Adding value to mining security
October 2019, Cathexis Technologies , Mining (Industry), CCTV, Surveillance & Remote Monitoring
Cathexis offers users the ability to make key-decisions, based on intelligent information processing and take automated actions.

Read more...
Shorten your checkout lines to enhance customer experience
September 2019, Hikvision South Africa , Retail (Industry), CCTV, Surveillance & Remote Monitoring
Hikvision's queue detection technology is purpose-built to offer cutting-edge flow analysis to retail outlets and any situation where waiting to pay is required.

Read more...
Coffee by IoT
September 2019 , Home Security, Retail (Industry)
Costa Coffee selects Eseye to help transform the global retail coffee experience by deploying IOT coffee machines to deliver premium quality drinks.

Read more...
CathexisVision video management software
Residential Estate Security Handbook 2019, Cathexis Technologies , Products, CCTV, Surveillance & Remote Monitoring
The CathexisVision IP video management software (VMS) helps clients get the most out of their surveillance investment and reap rewards for their companies.

Read more...
Intelligent queue detection
August 2019, Hikvision South Africa , CCTV, Surveillance & Remote Monitoring, Retail (Industry)
How do you keep waiting times to a minimum, and react quickly to growing checkout lines? Intelligent queue detection technology could be the answer.

Read more...
People counting for retail success
July 2019, Hikvision South Africa , CCTV, Surveillance & Remote Monitoring, Retail (Industry)
How counting the people who enter your mall or store can help you improve customer experiences and boost your revenues.

Read more...
A platform to the future
June 2019, Genetec, Cathexis Technologies, Milestone Systems, Gijima Electronic and Security Systems (GESS) , Integrated Solutions, CCTV, Surveillance & Remote Monitoring, IT infrastructure
With AI, IoT and cloud changing the security technology landscape, will your security management platform be able to adapt to new demands?

Read more...
Service station security basics
June 2019 , Associations, Integrated Solutions, Retail (Industry)
It comes as no surprise that the petroleum and retail industries are targeted by criminals as these businesses receive, to a great extent, cash in exchange for their products and services.

Read more...
Protecting people’s money, and their data
May 2019, Cathexis Technologies, CA Southern Africa, IDEMIA , Editor's Choice, Integrated Solutions, Financial (Industry)
The temptations inherent to the banking sector, and financial institutions more generally, pit them in an eternal and increasingly high-tech battle to secure themselves against threats from within and without.

Read more...