Established in 2010 by Vince Botha (MD), his sons Jason and Dale, and Robert Kgatle, Ringmaster Security provides integrated electronic, risk, safety and security solutions to medium and large enterprises.
The company is staffed by 14 technicians and engineers and three sales/administration employees, operating out of the company’s facilities in Fairlands, Johannesburg. The company offers a quality turnkey security service to the commercial, industrial, retail, residential estates, educational, hospitality and allied industries.
By handling all work in-house, the company is able to attain higher levels of quality management, a philosophy that has seen the business grow and achieve a high degree of customer retention and repeat business. Each member of the team is well versed in their specific areas of responsibility and as needs in the market change, employees are subjected to intensive training to ensure that they are up to date on current trends.
Operational and projects director Jason Botha says that to ensure that all products used by the company on its projects are hand-picked for their specific application, employees receive ongoing product training at supplier facilities. This is complemented by in-house training on design and installation methodologies, which involved exposing the trainees to live test situations to establish their competency levels. Possible shortcomings are identified and addressed immediately.
Botha attributes the company’s success to a strict adherence to customer centricity, which sees each project handled in an individualised manner. Comprehensive site visits establish risk identification and this is followed by a design process that encapsulates all possible scenarios within the client environment. Products are selected from a number of reputable suppliers specifically for their ability to achieve maximised operability and sustainability in the given application.
Ringmaster Security has partnered with leading suppliers in South Africa to provide best-of-breed technology suitable for fit-for-purpose solutions. Suppliers include Honeywell-ADI CCTV, access control, fire detection and intrusion detection products; fire and CCTV systems from Bosch SA; access control systems from Impro Technologies; electronics from Regal and Boom Gate Systems access control products. The company is an authorised dealer for Mustek, Pinnsec/Devtrade, Elvey Security Technologies, Graphic Image Technologies and Nemtek as well as a channel partner for Gallagher Security Systems.
The company’s fibre division has been incorporated into the overall security offering and demand has increased for the fibre optic backbone provision provided.
The company carries certification for all its major partnerships including Bosch, Impro, Honeywell, Reditron as well as with the FDIA training course for FST10/10139 parts 1 and 2.
“Ringmaster Security takes pride in having developed, documented, and implemented a set of installation and maintenance standards and procedures that ensure our service delivery represents industry best practice,” says Botha.
After commissioning is completed the company takes relevant client employees through an extensive training process to ensure that all eventualities are catered for. Troubleshooting of possible future issues are identified and discussed in great detail to ensure that maintenance is minimised.
Maintenance of projects forms a large part of Ringmaster’s offering with a standard one-year warranty in place for all clients. Thereafter, a service level agreement is compiled for a further period of time and generally entails quarterly checking and servicing of all installed equipment. As a result of the success of this element of the company’s portfolio, the service division is currently in a growth phase.
For more information, contact Ringmaster Security, Jason Botha, +27 (0)11 476 3381, [email protected]
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