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Residential Estate Security Handbook 2017


Risk assessment with flair
November 2014, Security Services & Risk Management

Dianne Ayres, co-owner at Alwinco, is one of many women involved in the security industry, she specialises in the risk assessment sector and is about to publish a book based on her experience and research on this sector. Her position at Alwinco is a rather complex one as she has various responsibilities that have to do with the daily running and promotion of the business.

Dianne Ayres
Dianne Ayres

Her main goal in writing the book is to make security risk assessments better understood by everyone as the concept is new, often misinterpreted and mainly ignored. “I have found that people are more open to the idea once they have a better comprehension and more knowledge of what an assessment actually entails.”

Traditionally, the security industry has been the male dominated industry. However, that didn’t deter her from breaking into the industry and finding a comfort zone amongst her male counterparts. “Luckily, up to now, I have received no adverse reaction to me being female, although at some training seminars this has been the reason for me to be made the butt of some well-natured jokes as I am usually the only female present. If written examinations are required I prefer to do that with a pink pen,” Ayres says.

“From the assessment point of view, many clients find it reassuring that I am a female and tend to be more open when discussing their security routines or fears, and are therefore more at ease. Other females are more susceptible to listening to advice in some instances. It has actually been beneficial that I am of the fairer sex in some senses during an assessment because it is easier for me to gain access into restricted areas as I am not always suspected and I am able to uncover more information during a discussion with relevant parties.”

She says she has faith in the concept of security risk assessments and would like to see it grow in South Africa. “I believe my art background and studies have made it possible for me, as a more visually orientated individual, to be able to see risks and weaknesses within physical security, not only hardware, but in the attitude and approach of people to security. Too many business owners tend to confuse an assessment with their health and safety reports.

“These two principles are completely different and are at loggerheads with each other most of the time. It is unfortunate that often the position of the health and safety manager and the security manager are filled by one individual which results in security taking a backseat because of the laws. An assessment also cannot be conducted from a checklist or be rated in levels of high to low risk. This practice has been adapted from health and safety directly and actually does not offer an accurate or even unbiased view of one’s security status. It is also important that the general public realise the difference between a product assessment and an independent security risk assessment.”

Asked if she thinks that there are sufficient female representatives in the security industry in South Africa, she says, “It is becoming more commonplace nowadays to find women in positions that were previously only filled by our male counterparts. Times have changed significantly and so has the attitude of everyone, not only women, but also men. Most of our clients are female security managers and it is no longer as rare as it was before. I think that the inherent nurturing nature of a woman can also assist in when it comes to proactively protecting one’s loved ones, property, assets and employees,” she says.


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Further reading:

  • Assessing risks in security technology systems
    September 2017, Adamastor Consulting, This Week's Editor's Pick, Security Services & Risk Management, Residential Estate (Industry)
    Technology used to mitigate physical risks comes with its own risks that need to be addressed.
  • Manage your data appropriately
    September 2017, This Week's Editor's Pick, Security Services & Risk Management, Residential Estate (Industry)
    Home is where one relaxes and forgets about the stresses and demands of day-to-day life, except if your job is managing an estate and the security of its residents.
  • Who’s on your estate?
    September 2017, LexisNexis, Security Services & Risk Management, Residential Estate (Industry)
    Verifying a candidate’s identity is one of the most important checks to conduct as it establishes whether a person is really who they say they are.
  • Effective, PoPI-compliant visitor management
    September 2017, Residential Estate (Industry), Security Services & Risk Management
    Establishing the correct identity of visitors to an estate or complex is crucial to effective security, especially with the Protection of Personal Information (PoPI) Act looming.
  • Essential backup power equipment
    September 2017, Eurobyte Technology, Legrand Southern Africa, This Week's Editor's Pick, Security Services & Risk Management, Residential Estate (Industry)
    Planning for unexpected power outages has become an essential part of any security strategy for residential estates wanting to keep their security running.
  • Five safety rules
    September 2017, DEHN Africa, This Week's Editor's Pick, Security Services & Risk Management, Residential Estate (Industry)
    Working on electrical installations can be dangerous as those that are not properly connected or maintained pose a serious risk to both people and property.
  • Dynamic environments require dynamic solutions
    September 2017, Excellerate Services , Residential Estate (Industry), Security Services & Risk Management
    Enforce has a number of success stories within the residential estate market that include the deployment of thermal imaging CCTV cameras with analytics.
  • Expect the unexpected
    September 2017, This Week's Editor's Pick, Integrated Solutions, Security Services & Risk Management, Residential Estate (Industry)
    The scouts’ motto of Be Prepared is probably more suited to those responsible for managing the security of residential estates.
  • The total cost of ownership can hurt your security budget
    September 2017, Xone Integrated Security, Axis Communications SA, BT-SA, SMC - Security Management Consultants, Residential Estate (Industry), Security Services & Risk Management
    The purchase price is only the beginning of your security spend. The TCO tells the whole story, covering potential costs over a number of years.
  • Buy and manage, or use?
    September 2017, Stallion Electronic Security, Elf Rentals - Electronic Security Solutions, Integrated Solutions, Security Services & Risk Management, Residential Estate (Industry)
    The as-a-service concept has found acceptance in many areas, such as IT, and now security-as-a-service is a reality for many estates in South Africa.
  • Guard monitoring technologies
    September 2017, Active Track, Betatrac Telematic Solutions, Econz Wireless, Residential Estate (Industry), Security Services & Risk Management, Products
    Guard monitoring technologies have become an essential tool to ‘watch the watchers’, as well as the converse: to protect guards from spurious accusations by residents or estate management that they weren’t doing their job.
  • Guarding the estate
    September 2017, G4S South Africa, Excellerate Services , Residential Estate (Industry), Security Services & Risk Management
    Guarding requires human and technology resources working in tandem. Hi-Tech Security Solutions speaks to service providers about their approach to estate guarding services.

 
 
         
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