PTT is no pushover

October 2013 Security Services & Risk Management

2012 proved to be the best sales year for two-way radio manufacturers over the past 20 years, due in part to the increased number of security businesses in South Africa. Effective communications in the industry is proving too costly to operate without. Two-way radios are quickly becoming the preferred medium of communication, mostly due to its affordability and unlimited talk time.

Companies in the industry have acknowledged the importance of effective communication and are increasingly relying on service providers to offer a service of the highest quality. The need for managers and supervisors to consistently be aware of employee whereabouts, unexpected incidents and operational problems has forced the need for improvements in the current solution.

The increased demand for effective stable and reliable communication has allowed for advancement in the industry. Due to the ability to now effectively supply this technology, the latest trend in the industry is to implement Push-to-Talk (PTT) in almost all security companies.

Although there have not been any revolutionary improvements in traditional two-way-radios over the past few years, the system has become the tried and trusted norm for single channel communication. Push-to-talk was previously regarded as new, untested technology, making its acceptance difficult due to the perceived investment risk for large scale businesses.

The last 18 months has seen a shift in the acceptance of push-to-talk as companies are beginning to trust the technology and are becoming more open to testing the system. In the last six months the technology has quickly become a mainstream solution in the security industry. Companies are becoming increasingly aware of the benefits that it can have in improving business operations, due to its unmatched stability, customisable functionality and national coverage.

PTT is becoming the norm because of the advanced communication capabilities of the system. Where traditional two-way radios communicate to all devices on a single-frequency channel, PTT allows users to be divided into functional communication groups. Therefore, with PTT you can communicate one to one, within dedicated groups and across all users simultaneously.

The key to this technological advancement is the ability of the devices to use cell phone networks instead of the radio towers, repeaters or antenna used by traditional two-way radios. This allows for increased stability, enhanced reliability and national coverage.

With regards to short-term improvements, certain suppliers like Instacom are including a free instant message system on the device to complement its verbal communication capabilities. Users are now being able to send instant messages as an alternative communication medium to either groups, individuals or the entire network.

It is also understood that situations occur where cell phone calls need to be made either on-site or on the move. It is necessary for staff to be able to communicate out of the PTT network. Instacom has now included airtime on its devices which is recharged on each device every month.

For more information contact Instacom, +27 (0)78 849 1680, info@instacom.co.za, www.instacom.co.za



Credit(s)




Share this article:
Share via emailShare via LinkedInPrint this page



Further reading:

Stolen credentials on the Dark Web
October 2019 , Cyber Security, Security Services & Risk Management
Over 21 million credentials belonging to Fortune 500 companies, 16 million of which were compromised during the last 12 months, are up for sale.

Read more...
Stolen credentials on the Dark Web
October 2019 , Cyber Security, Security Services & Risk Management
Over 21 million credentials belonging to Fortune 500 companies, 16 million of which were compromised during the last 12 months, are up for sale.

Read more...
Vodacom and SAPS launch MySAPS mobile app
October 2019 , Security Services & Risk Management
Vodacom, in partnership with the South African Police Service, will empower citizens to contribute to their own safety as well as the safety of their communities through the newly launched MySAPS app.

Read more...
Enterprise security must change
October 2019 , Cyber Security, Security Services & Risk Management
The recent wave of cyberattacks against local banks has highlighted the importance of protecting data against malicious users.

Read more...
Drones improve risk management
October 2019 , Security Services & Risk Management
Indwe embraces drone technology to help improve risk management and optimise insurance.

Read more...
Body-worn cameras transforming security
October 2019 , CCTV, Surveillance & Remote Monitoring, Security Services & Risk Management
Police Service Northern Ireland now has over 7 000 officers using 2 500 cameras covering approximately 173 000 incidents each year.

Read more...
Protecting your customers’ data
October 2019 , Training & Education, Security Services & Risk Management
Simon Murrell, head of development and executive director at BrandQuantum says companies need to protect their customers from identity theft and data breaches.

Read more...
Edwards Public Address & Voice Alarm System
October 2019 , Security Services & Risk Management, Products
Carrier has added the Public Address & Voice Alarm (PAVA) range to its fire product offerings.

Read more...
ContinuitySA offers ISO 22301 Lead Implementer course
October 2019, ContinuitySA , Training & Education, Security Services & Risk Management
ContinuitySA is once again offer its five-day Certified ISO 22301 Lead Implementer course on 18-22 November 2019 at the company's Midrand facility.

Read more...
Preparing your data for PoPI
September 2019 , IT infrastructure, Security Services & Risk Management
When it comes to protecting any information, the way data is secured across the value chain needs to be addressed.

Read more...