The retention of staff and the creation of good workplace morale are among the most important goals of enlightened leaders in any company anywhere today. The big question, however, is how to go about making these goals into reality.
In the opinion of Larry Sloley, training officer at Elvey Security Technologies, there is nothing to beat the coaching offered by UK security systems training heavyweight Tavcom Training, which moved into sub-Saharan Africa in partnership with Elvey Security Technologies eight years ago.
“Tavcom believes in the creation of technical programmes where everyone wins. Designed to address the training needs of the entire security industry from installers, integrators, system designers and specifiers to sales and marketing people, utility plants and banks, Tavcom in South Africa has expanded its initial course base from two to eight of the over 40 Tavcom courses available in the UK.” (These include intruder alarms, access control, CCTV foundation, installation, planning, repair/maintenance, and last but not least CCTV over IP (Internet Protocol).
Each training course offers delegates the option of obtaining a BTEC qualification which is independently certified by the United Kingdom’s highly regarded Edexcel Foundation. On completion of all eight courses, students may then opt to register for their BTEC Diploma (for an additional fee). “Tavcom offers students an internationally recognised security certification, making it possible for them to compete successfully in the global industry or enter the overseas job market,” he says. “Testimony to the success of the Elvey/Tavcom partnership is the number of industry personnel who have attended the training, more than 400 of whom are now qualified to pursue their BTEC Diplomas.”
Neil Gillespie, training officer for Elvey Security Technologies says installers have a moral, as well as professional, duty to keep up with technology. “They cannot simply shrug off responsibility for a breach that could have and should have been avoided.
“Installers need to be able to answer questions about the various alarm systems on the market today, the pros and cons of hardwire and wireless, the expandability of the various products, outdoor detection, passive infrared detectors with built-in cameras, and the communication abilities of the various alarm panels and modules. They also need to be able to advise on how to integrate CCTV into their alarm panels.
“Without training,” he says, “an installer, technician or sales consultant will not be able to answer advanced questions. Worse, he might not even know that the technology exists. With training, however, he will be able to answer product-related questions knowledgeably and confidently, which will inevitably benefit the company as a result of improved moral and commitment. Nothing succeeds like success, as the old adage goes, and the success of a company lies in no small measure in a happy, loyal staff complement.”
For more information contact Elvey Security Technologies, +27 (0)11 401 6700, email@example.com, www.elvey.co.za
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