Guard monitoring, management and communication

February 2013 Security Services & Risk Management

Instacom, a South African-based telecommunications company and Mobile Tornado partner has launched its latest product, the Toughshield, an all-in-one guard monitoring, management and communication ­solution tailored to fit the needs of security companies in Africa.

The Toughshield offers Push-to-Talk communication technology. In comparison to modern trunking, digital and two way radios, the Toughshield functions using mobile networks which allows for incomparable stability, high durability and international coverage. The technological advancement in the device allows users to instantly communicate to one or many receivers in a secure group, anywhere in the world, at a single push of button.

It uses Near Field Communication (NFC) that allows the device to easily scan reprogrammable recognition tags as well as 1D and 2D barcodes. In the security industry, this technology becomes useful when tags or barcodes are strategically placed in predetermined locations, allowing staff to be monitored in the most effective way.

Capable of reporting complex incidents, the Toughshield uses free text message, pictures and sound clips to perfectly explain any situation to the right recipient at the right time, instantly. Working in a bustling industry like security, various programmable instances can be loaded to the device improving the functionality and efficiency of any user and thus taking customer service to the next level.

Increasingly, companies are considering the benefits of investing in innovative ways to improve everyday workflow efficiency. The security industry is growing rapidly with more than 8800 security businesses in South Africa. With increasing competitive pressures companies are inclined to think critically about improving operational practices and providing the highest quality customer service.

Nellis Basson, director of Instacom, said, “Until now, we have provided our customers with a range of Push-to-Talk and tracking systems, but the new Toughshield will take this offering to a new level. This device means that we can provide our customers with exceptional service and offer them the latest communication solutions.”

For more information contact Instacom, +27 (0)87 941 2624,,

Share this article:
Share via emailShare via LinkedInPrint this page

Further reading:

Convergence of cyber and physical security
Integrated Solutions Security Services & Risk Management
The overlap between cybersecurity and physical security will necessitate the integration of cyber and physical security in order to enable the sharing of events to the same security operations centre.

Reduce electrical risks in commercial and industrial buildings
Security Services & Risk Management
Eaton’s new whitepaper aims to help professionals reduce electrical risks in commercial and industrial buildings and prevent faults that can endanger workers, damage property and disrupt business continuity.

Sustainability School opens for enrolment
Education (Industry) News Security Services & Risk Management
Three-part programme, first developed for Schneider Electric employees, is now available for free for companies worldwide. Attendees learn how to future-proof their businesses and accelerate their decarbonisation journeys.

Success in business process best practices
Technews Publishing Kleyn Change Management Editor's Choice Integrated Solutions Security Services & Risk Management
This month we commandeer time with the woman who is spearheading our national conversation on Women in Security, Lesley-Anne Kleyn, to get to know the lady herself a little better.

Security awareness training
Training & Education Security Services & Risk Management
It is critically important to have a security awareness solution that uses the limited time available to train effectively, and one that provides targeted education that is relevant to users.

Technology to thwart solar panel thieves
Asset Management, EAS, RFID Security Services & Risk Management Products
A highly efficient industrial network is coming to the rescue of the solar industry, as solar panels, inverters and batteries are being targeted by thieves and threaten to destabilise the industry.

Banking the unbanked comes with security risks
Financial (Industry) Security Services & Risk Management
As grim as it was, the pandemic of recent years and its resultant global economic crisis were a prime catalyst for record number of first-time bank users, the previously unbanked.

Security is like infinity
Alwinco Security Services & Risk Management
Security needs constant attention, dedication and input. The scary thing is that most people think that security is something that you buy, install, and then forget about.

Vulnerabilities in industrial cellular routers’ cloud management platforms
Industrial (Industry) Cyber Security Security Services & Risk Management
Research from OTORIO, a provider of operational technology cyber and digital risk management solutions, unveils cyber risks in M2M protocols and asset registration that expose hundreds of thousands of devices and OT networks to attack

SAFPS to launch a platform to combat fraud
Editor's Choice News Security Services & Risk Management
In response to the growing need for a proactive approach to fraud prevention, the SAFPS is developing a product called Yima, which will be a one-stop-shop for South Africans to report scams, secure their identity, and scan any website for vulnerabilities.