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SmartProtect integration software takes off

After demand from the market, SmartProtect launched its first version with two components – Reports and Integration. The SmartProtect system is a generic plug-in system for the Milestone video management platform. The system allows centralisation of data from multiple security systems into the video management interface.

Developed in South Africa, SmartProtect originated as an integration solution for universities where large security installations are commonplace. In these instances there was a need to integrate the access control system with the video management platform. The two main issues were prevention of fraudulent access card issues and forensic investigations. Later it was determined that it could also be used for centralising alarm based events from third-party systems.

All information is accessible on your video system so you do not need to look at one screen for fire control, another screen for access control, another screen for surveillance, and so forth. SmartProtect can be preset to alert the control room operator to the event; display the alarm priority; show you on a map where the event is located; indicate the associated surveillance cameras; display standard operating procedures for the operator; and request confirmation and comment from the operator on procedures followed, all within Milestone Client Interface.

This provides a complete audit trail of an event by gathering data, providing quick analysis of the event, verifying the event, resolving the event with standard operating procedures and once the event is resolved, reporting on the event.

SmartProtect saves time in critical situations by providing quick and easy access to the required data, in one place. The ability to pinpoint the exact area where a problem occurs means that companies can quickly and effectively mobilise the correct resources.

Although SmartProtect is complex at the back end, it is also very easy to use on the front end. It has been designed for ease of use by both entry-level personnel as well as for more sophisticated purposes by management.

A key feature of SmartProtect is the reporting module which is ideal for maintenance and protects both the end user and system integrator to ensure that the surveillance system is operating optimally. Example of reports include: asset register, offline cameras, server errors and user activity.

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