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Take-away surveillance

Malaysia is one of Southeast Asia‘s top travel destinations, possessing an extensive range of attractions and activities that cater for the cosmopolitan shopper, culture enthusiast, history buff and nature lover. The airport is always filled with travellers.

The constant flock of tourists has kept the businesses in the airport thriving, yet at the same time, brings various safety concerns to the owners and the airport authorities. Sushi2Go, located at one of the terminals inside Kuala Lumpur International Airport, recently experienced a surveillance system setup. The solution and the equipment were provided by Vivotek and Taching Electronic, distributor of Vivotek in Malaysia.

Sushi2Go is a Japanese fast food restaurant specialising in sushi take-out services, in particular for busy travellers who are always on the go. According to Steve Chow, sales manager of Taching Electronic, the owner of Sushi2Go was in the process of developing business strategies to enhance his business and improve sales performances. Security cameras could not only help track the traffic flow and the general surroundings of his store but also maintain quality control for better customer services. Most importantly, they play a vital role in combatting criminal activities, such as internal as well as external thefts, robberies, vandalism and other incidents resulting in inventory shrinkage.

Professional implementation project

Though it was the first time for the owner of Sushi2Go to deploy a surveillance system for his store, he was well aware of the benefits and importance of high-megapixel and high-definition cameras. He approached Taching Electronic for its expertise and consultation on the system design and implementation process with the layout plan of the store. After reviewing comparisons between analogue cameras and network-based high-megapixel cameras, the owner of Sushi2Go chose Vivotek IP8132 as the monitoring device.

Vivotek IP8132 is a good solution for indoor surveillance as it tends to blend in well with the interior design. This compact model becomes a favourite of many system integrators, particularly for installation against the wall. With adjustable mounting brackets, the IP8132 can be easily installed at various spots, corners, angles and other tight spaces on the premises, features predominantly prevalent in the retail vertical market because the end-user often needs to supervise multiple areas, such as the office, the storage, the push-carts, the entry point, each of the kiosks, each of the cash registers, each of the line-ups and many more. A hassle-free installation process facilitates the possibility of having such demands met because the installers can mount the camera practically anywhere on site.

Other considerations which prompted the store owner to go with the Vivotek IP8132 included 1-megapixel sensor, viewing resolution of 1280x800 at 30 frames per second (fps), tamper detection, multiple streams, bandwidth saving functions, privacy button to pause monitoring and more.

The store owner was also satisfied with the 32-channel recording software that came with the camera. With Vivotek iViewer, he was able to view and access footages real-time via his smartphone or tablet. According to Hughie Dang, senior sales executive of Taching Electronic, the store owner has seen better performances from his staff and the quality of the service has also improved as a result.

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