classic | mobile
Follow us on:
Follow us on Facebook  Share via Twitter  Share via LinkedIn
 

Search...
Hi-Tech Security Solutions Business Directory
Residential Estate Security Handbook 2018


Risky assessments
July 2012, Security Services & Risk Management

The risk assessment is a nebulous concept in our security industry. While it should be a process of discovering security vulnerabilities in your home or business and developing a plan to deal with them, it is more often than not simply seen a sales opportunity by security service providers.

The reason for this is that most people approach a security company and ask them to come in and tell them what they need. Andre Mundell, a director at Alwinco says this is the wrong approach.

“A security company will develop a risk assessment based on the products and services it sells,” says Mundell. “Hence the result is often more of a selection of what it sells, such as an alarm, PIRs and armed response services that are supplied without an SLA (service-level agreement), than a true analysis of what the client needs.”

Often, the result cost of the assessment is also tailored to what the security operator thinks the client can afford. A middle-class home will deal with the costs of installing an alarm and PIRs, but will generally not be keen to have cameras installed. In addition, the client will probably not know what options are available when it comes to an alarm and will let the security operator put in an alarm system it prefers.

Mundell says the solution recommended should ensure the client remains in control and not only the security service provider. “For example, an alarm system that sends an SMS message directly to the client as well as notifying the armed response unit is far more effective as it allows the client to warn his family or employees about the danger immediately. It should be a standard part of any alarm system, but is rarely recommended.”

Independent assessments

“When opting for an independent risk assessment, the client can be assured that the assessor has no financial stake in the final solution,” notes Mundell. “His job is to develop a solution that will secure the client, taking all the vulnerabilities in his environment into account.”

Once completed, the client can then choose to implement the complete plan, or, on his own responsibility, only implement part of the plan. In many instances, clients balk at the cost of a complete solution and are prepared to allow some vulnerabilities they consider less risky, while dealing with the more dangerous ones.

A proper risk assessment also guides the client in building a reliable security platform that can be expanded as required without creating more expense when certain elements of a standard security installation turn out to be incompatible with new additions. There is no reason a well-designed security plan should not allow for expansion and new products to be added over time. In fact, Mundell says the risk assessment should ensure that the client can adapt to changes in the security environment with ease.

Get what you need, not what you are given

Once the assessment is completed, the client should then approach the security service provider with a plan of what she wants. This leaves the client secure in the knowledge that the plan will actually deliver the security benefits required, not what a service provider wants to do with the products that happen to be in the storeroom.

From the security service provider’s perspective, Mundell says a proper, independent risk assessment will actually provide more income over time. Done properly the assessment will almost always recommend more than the standard installations these companies provide. And if the platform is installed correctly, the client can expand the services implemented over time.

“Perhaps the problem lies in the fact that security companies continually push their sales people to sell, looking for new clients and increased revenues,” says Mundell. “This leaves little time for ensuring each client gets a security installation that meets their needs; in fact it leaves no time to accurately understand what the client wants.

“It is also a result of clients not knowing what threats and solutions are out there, putting their trust in their service provider in the incorrect assumption that the operator will install a solution designed to solve her particular security problem.”

An independent risk assessor must focus on each client, providing solutions they need in their environment because that is their livelihood. If they are truly independent, they make no money from the products and services provided, only from ensuring their clients have a comprehensive risk assessment and security plan that works.

Says Mundell, “A security risk assessment is a realistic, thorough and intelligent approach to security as a preventative measure against crime. It gives a comprehensive mechanism that ultimately gives clients the compass of what they are up against in terms of security risk.”

In future issues, Alwinco will discuss the various aspects to include in a comprehensive risk assessment.


  Share via Twitter   Share via LinkedIn      

Further reading:

  • Breaking par for security at ­Woodhill
    October 2018, Technews Publishing, This Week's Editor's Pick, Integrated Solutions, Security Services & Risk Management, Residential Estate (Industry)
    Xone Integrated Security was selected to provide a full security service to the luxurious Woodhill ­residential estate
  • Keeping guarding personnel on mines safe
    October 2018, Betatrac Telematic Solutions, Technews Publishing, Instacom, Active Track, Mining (Industry), Security Services & Risk Management, Products
    They patrol your property in the dead of the night, often risking life and limb, but what can mining companies do to offer their security guards some safety while fulfilling their dangerous duties?
  • More efficient building ­management
    October 2018, Johnson Controls, This Week's Editor's Pick, Integrated Solutions, Security Services & Risk Management, Products
    Johnson Controls Enterprise Management platform gives building owners and operators powerful new tools to showcase energy conservation.
  • Life-saving mining technology
    October 2018, Mining (Industry), Security Services & Risk Management, Products
    Technology is now available in South Africa that includes an early warning device that can notify miners of danger earlier, as well as radios which can be used in places where communication is not possible.
  • Wearable panic device
    October 2018, Technews Publishing, This Week's Editor's Pick, Security Services & Risk Management, Products
    MyLifeline, part of Intelligent Monitoring, is a wearable IoT device with a panic button used to call for help from any location.
  • IoT needs access management
    October 2018, CA Southern Africa, This Week's Editor's Pick, IT infrastructure, Security Services & Risk Management
    Sagan Pillay, CA Southern Africa security solution strategist, highlights the security risks associated with the growth of the Internet of Things.
  • Turning data into actionable ­insight
    October 2018, LexisNexis, Security Services & Risk Management
    Governance, Risk & Compliance (GRC) programmes are no longer a ‘tick-the-box’ exercise for organisations.
  • Tax season is financial crime season
    October 2018, Cyber Security, Security Services & Risk Management
    Carey van Vlaanderen from ESET offers some steps you can take to keep the scammers at bay during financial crime season – and all year round.
  • Logistics transport and delivery platform
    October 2018, News, Asset Management, EAS, RFID, Security Services & Risk Management, Products
    Fastvan has launched an end-to-end on-demand SaaS platform to solve the delay, middleman and paperwork problems that come with traditional shipping.
  • The ever-changing dynamics of risk management
    September 2018, Technews Publishing, This Week's Editor's Pick, Security Services & Risk Management, Transport (Industry), Conferences & Events, Associations, Training & Education
    Hi-Tech Security Solutions was at the TAPA South Africa 2018 conference once again. This is a short summary of the presentations delivered on the day.
  • Securing cargo for export
    September 2018, Technews Publishing, Transport (Industry), Security Services & Risk Management
    Hi-Tech Security Solutions discusses the air cargo handling process and what is done to ensure goods are secure and don’t pose a danger.
  • Integrated anything
    September 2018, Technews Publishing, This Week's Editor's Pick, Integrated Solutions, Security Services & Risk Management
    Babylon is designed to manage access automation systems; however, its utility goes beyond management to include automation and customisation capabilities across technology verticals.

 
 
         
Contact:
Technews Publishing (Pty) Ltd
1st Floor, Stabilitas House
265 Kent Ave, Randburg, 2194
South Africa
Publications by Technews
Dataweek Electronics & Communications Technology
Electronic Buyers Guide (EBG)

Hi-Tech Security Solutions
Hi-Tech Security Business Directory (HSBD)

Motion Control in Southern Africa
Motion Control Buyers’ Guide (MCBG)

South African Instrumentation & Control
South African Instrumentation & Control Buyers’ Guide (IBG)
Other
Terms & conditions of use, including privacy policy
PAIA Manual
         
    Mobile | Classic

Copyright © Technews Publishing (Pty) Ltd. All rights reserved.