Can AI improve operational challenges?

Issue 4 and 5 2025 AI & Data Analytics, Industrial (Industry)

The increasing sophistication of AI solutions could not come at a better time for South African manufacturers, who are grappling with declining sales and the uncertainty of global trade. It is a critical moment, with nearly three-quarters of industry leaders predicting that their competitors will not survive the next decade unless they rethink their business models. Embracing AI could very well be the game-changer they need.

The imperative to find ways of staying competitive has been highlighted across the industry. This discussion comes at a pivotal time as the local manufacturing industry not only faces growing competition, but is also dealing with socioeconomic issues such as rising costs, a shortage of skilled labour, and persistent electricity challenges.

Already, industry leaders recognise the potential for technology to reinvigorate their performance by driving significant operational improvements. As it stands, more than half of manufacturing organisations in South Africa are investing in generative AI because of its potential to reduce costs and increase competitiveness.

A consequence of this is that data volume and usage are exploding across all industries, and manufacturing is no exception. In fact, manufacturing is arguably one of the most data-rich industries, brimming with potential thanks to the rise of edge devices and AI solutions. These technologies offer manufacturers incredible opportunities to harness real-time data effectively, from demand forecasting and optical quality control to prototype development and AI-enhanced co-bots working alongside humans. In every aspect, AI can revolutionise the way manufacturers operate, making processes more efficient and reliable.


President-Ntuli.

Unpacking the AI advantage

AI-driven demand forecasting, for example, empowers manufacturers to anticipate shifts in customer demand with remarkable precision. By identifying trends and adjusting forecasts in real-time, AI can help predict future demand, helping optimise inventory levels, reduce waste, and streamline supply chains.

Equally effective is the role of AI in quality inspection. Manufacturing teams today face relentless pressure to cut production costs and accelerate throughput. Traditional visual checks, while valuable, are prone to human error and inconsistency. AI-powered vision systems, on the other hand, can detect defects with far greater accuracy and speed. This not only ensures consistent product quality, but also minimises rework and material waste – key drivers of operational efficiency.

One of the most impressive impacts of AI is seen in quality control on the factory floor. AI steps in here as a powerful ally. Embedded sensors can now capture hyper-granular data, like the torque required to fasten a single screw. When quality issues arise, AI can trace the root cause back to these minute details, enabling faster, more targeted interventions. In fact, the technology can predict the top ten quality issues likely to affect a specific product before they occur.

When quality checks are faster and more accurate, the entire production line benefits. Less downtime. Fewer defects. Greater efficiency.

AI's potential to boost energy efficiency is another game-changer. To provide just one example: by predicting when the sun will shine brightest on the factory's solar panels, AI can help schedule energy-intensive tasks during those peak times. This not only optimises energy use, but also drives down costs, making operations both greener and leaner.

Furthermore, manufacturers can boost efficiency by integrating robotics and physical AI into industrial processes. Physical AI-embodied robots unlock new possibilities in this area, such as automating repetitive tasks or handling hazardous jobs through worker-robot collaboration.

Finally, digital twins are considered one of the most significant advancements in terms of AI implementation. That is because real-time data-driven virtual images of a machine, system, or entire plant allow artificial intelligence to achieve its full potential; digital twins enable everything from predictive maintenance of machinery to what-if scenarios showing the impact of proposed changes to the manufacturing environment in detail.

AI success begins with ‘hybrid by design’

However, the real challenge for business leaders lies in knowing where to begin and how to scale these AI-driven innovations. Compounding this issue is the fact that most companies are already navigating cost pressures and cannot just throw unlimited resources at every new technology. It is no wonder that local manufacturers cite technological change as their biggest hurdle right now.

To truly capitalise on the AI opportunity, manufacturers must begin by embracing a hybrid cloud strategy. The modern operating environment demands a blend of both on-premises, private and public cloud solutions to drive transformation effectively. Because AI solutions require substantial computational power, the cloud's scalability offers a key advantage. However, organisations need the ability to adjust resourcing dynamically without compromising the seamless experience that on-premises infrastructure provides. This balance between efficiency and control is key to unlocking the full potential of AI in manufacturing.

What is more, a public cloud approach is not suitable for specific other tasks, especially those related to a manufacturing company’s core business. Manufacturers are concerned about their data security and data sovereignty when it comes to training AI models with their sensitive data about prototypes and new products, and for real-time communication between robots and co-bots, in most cases, the detour via the public cloud is simply too slow due to network latency.

That said, the journey toward enterprise AI adoption can be significantly streamlined by tapping into turnkey AI solutions that are built on a cloud foundation that is hybrid by design. Such solutions blend integrated AI stacks with advanced computing, storage, and cloud technologies, empowering manufacturing companies to swiftly establish customised on-premises and private cloud AI environments. This enables them to retain full control over their AI stack, ensuring robust data security, sovereignty, and cost management.

Despite a growing list of challenges, manufacturing businesses in South Africa have a clear opportunity to revolutionise their operations and boost competitiveness by turning to AI. Success begins with building a cloud strategy that is hybrid by design. This strategic approach to AI adoption is the key to thriving in an increasingly complex industry landscape.




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