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ePSiRA online system

[Sponsored] As part of the digitisation of the security industry, the Private Security Industry Regulatory Authority (PSiRA) introduced the ePSiRA online system (https://digitalservices.psira.co.za/home), which allows clients to transact online. The system has seen thousands of clients transacting online, saving them time and transport costs.

The ePSiRA functionalities allow clients to:

• Register for PSiRA.

• Renew and download certificates.

• Renew ID cards.

• Request letter of good standing.

• Track application progress.

• Check grades and training records.

• Make online payments.

• View invoices and statements.

• Termination and engagement of employees.

The Authority is working hard to keep improving the system's efficiency to improve the user’s experience. As part of improving efficiency, PSiRA is introducing a booking functionality within ePSiRA that will allow clients to book a branch visit for services that are not accessible online. This is aimed at bringing convenience to clients as they will be able to select a branch they want to visit as well as the date and time. Clients will be able to book a slot through their online profile.

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