Balancing promise and reality

Issue 6 2023 Information Security


Helen Kruger.

The proliferation of artificial intelligence (AI) has undoubtedly left its mark on the cybersecurity landscape, introducing both opportunities and challenges. AI is a critical component in establishing efficient cybersecurity practices.

With the exponential growth of threats in modern environments, the ability to swiftly detect and respond to these threats would be nearly impossible without AI. However, the overhyped belief that AI alone can guarantee cybersecurity creates a significant gap in security strategies.

AI is pivotal in modern cybersecurity, enabling rapid threat detection and response. It empowers organisations to sift through a deluge of alerts and identify real threats efficiently, hence assisting in the mitigation of alert fatigue and significantly reducing false positives.

In this sense, AI is a powerful ally in maintaining a robust security posture, correlating many telemetry sources to build context around the attack surface and further strengthening detection capabilities.

The AI misconception

Some organisations, however, are mistakenly relying solely on AI-based solutions as a panacea for cybersecurity. Despite investing in state-of-the-art tools, breaches still occur. The reality is that AI alone is insufficient to combat the evolving threat landscape. Overestimating the effectiveness of AI solutions leaves organisations vulnerable.

The concept of Cybersecurity Operations, a synergy between artificial and human intelligence, is vital. This approach enables rapid reactions through machine learning and alert triaging and also enables proactive threat hunting and risk mitigation by humans.

Human experts must leverage AI-generated data to contextualise the attack surface and undergo significant processes to strengthen areas of weakness that AI systems have detected. Human expertise is indispensable for interpreting the information generated by AI structures and for proactive security posture management.

AI-empowered cybercriminals

Cybercriminals are harnessing AI to create more evasive and adaptive attacks. Even low-level threat actors can leverage AI to craft sophisticated phishing emails and target organisations effectively. This poses a significant risk to small and medium-sized enterprises (SMEs).

Imagine what a mastermind criminal could accomplish with AI at their disposal. Dynamically evolving attacks, deepfake audio and video for social engineering, AI-driven data manipulation, and forgery are all terrifying possibilities.

Despite these challenges, AI significantly improves threat detection capabilities. Machine learning and advanced algorithms enable AI to analyse vast datasets and identify risks faster than human analysts. AI enables a team to provide 24/7 real-time threat detection and response by allowing the security team to focus only on the alerts that matter.

The human element

While AI enhances threat detection and response, human intervention remains crucial. Humans are needed to critically interpret AI-generated information. AI does enable a faster reactive approach to cybersecurity. However, without the necessary human intervention, would one ever really be strengthening one’s security posture?

The synergy of human experts and AI enables an organisation to take a holistic view of its cybersecurity journey, enabling both a reactive and proactive approach to curbing cyber risk.

While certain AI technologies coupled with the necessary human resources may seem expensive for smaller organisations, Managed Detection and Response solutions (MDR) make this crucial cybersecurity approach more accessible to SMEs. MDR providers offer AI structures and the necessary manpower for cost-effective cybersecurity strategies.

Considering the potential cost and impact of a significant breach, the investment in an MDR solution becomes a compelling and cost-effective investment for SMEs concerned about their cybersecurity posture.

Addressing the skills shortage

The cybersecurity industry faces a skills shortage exacerbated by ever-increasing cyber risk. AI can help by reducing alert fatigue and allowing human resources to focus on critical tasks. However, there is still a pressing need for cybersecurity professionals with AI-related skills and roles.

These skills are not widely available and hence come at a premium price, which SMEs can often not justify. MDR solutions provide hassle-free capability to the customer at a fraction of the cost.

AI undeniably holds great promise in reinforcing cybersecurity efforts, but it is not a standalone solution. A balanced approach, where AI complements human expertise, is essential to combat the evolving cyber threat landscape effectively.

As cyber risks continue to rise, organisations must gain access to AI technologies and skilled professionals to build robust and proactive cybersecurity strategies. MDR is the perfect means to access these resources, especially for the SME market.

For more information, contact Troye, +27 11 705 2757, [email protected], www.troye.co.za




Share this article:
Share via emailShare via LinkedInPrint this page



Further reading:

Managed security solutions for organisations of all sizes
Information Security
Cyberattackers have become significantly more sophisticated and determined, targeting businesses of all sizes. PwC’s Global Digital Trust Insights Survey 2025 Africa and South Africa highlights the urgent need for organisations to implement robust cyber risk mitigation strategies.

Read more...
Multiple IoT devices targeted
Information Security Residential Estate (Industry)
Mirai remains one of the top threats to IoT in 2025 due to widespread exploitation of weak login credentials and unpatched vulnerabilities, enabling large-scale botnets for DDoS attacks, data theft and other malicious activities.

Read more...
Local-first data security is South Africa's new digital fortress
Infrastructure Information Security
With many global conversations taking place about data security and privacy, a distinct and powerful message is emerging from South Africa: the critical importance of a 'local first' approach to data security.

Read more...
Sophos launches advisory services to deliver proactive cybersecurity resilience
Information Security News & Events
Sophos has launched a suite of penetration testing and application security services, designed to identify gaps in organisations’ security programs, which is informed by Sophos X-Ops Threat Intelligence and delivered by world-class experts.

Read more...
Kaspersky highlights biometric and signature risks
Information Security News & Events
AI has elevated phishing into a highly personalised threat. Large language models enable attackers to craft convincing emails, messages and websites that mimic legitimate sources, eliminating grammatical errors that once exposed scams.

Read more...
Software security is a team sport
Information Security Infrastructure
Building and maintaining secure software is not a one-team effort; it requires the collective strength and collaboration of security, engineering, and operations teams.

Read more...
Stronger cloud protection
Kaspersky Information Security Products & Solutions
Kaspersky has announced the release of an enhanced version of its Kaspersky Cloud Workload Security, delivering advanced protection for hybrid and multi-cloud environments.

Read more...
AttackIQ enters South Africa with key appointment
Information Security News & Events
AttackIQ, a provider of continuous security validation and exposure management, has announced its entry into the South African market with the appointment of Luke Cifarelli as its country manager.

Read more...
Managed security solutions for organisations of all sizes
Information Security News & Events
Cyber attackers have become significantly more sophisticated and determined, targeting businesses of all sizes. PwC’s Global Digital Trust Insights Survey 2025 Africa and South Africa highlights the urgent need for organisations to implement robust cyber risk mitigation strategies.

Read more...
Data resilience at VeeamON
Technews Publishing SMART Security Solutions Infrastructure Information Security
SMART Security Solutions attended the VeeamON Tour in Johannesburg in August to learn more about data resilience and Veeam’s initiatives to enhance data protection, both on-site and in the cloud.

Read more...










While every effort has been made to ensure the accuracy of the information contained herein, the publisher and its agents cannot be held responsible for any errors contained, or any loss incurred as a result. Articles published do not necessarily reflect the views of the publishers. The editor reserves the right to alter or cut copy. Articles submitted are deemed to have been cleared for publication. Advertisements and company contact details are published as provided by the advertiser. Technews Publishing (Pty) Ltd cannot be held responsible for the accuracy or veracity of supplied material.




© Technews Publishing (Pty) Ltd. | All Rights Reserved.