Client satisfaction boosted by 85% at Thungela Mine

Issue 6 2023 News & Events, Security Services & Risk Management, Mining (Industry)

Thorburn Security, a division of Tsebo Solutions Group, has announced its recent collaboration with Kwa-Zulu Natal security company, Ithuba Protection Services, as part of its Enterprise Supplier Development (ESD) initiatives across Africa.

Ithuba Protection Services was contracted to provide security officers from the Witbank community with manned guarding services at thermal coal exporter Thungela, based in Mpumalanga. In the past, the security challenges faced at the mine included malicious damage and theft.

As part of Thorburn's ESD program, Ithuba underwent professional vetting, and its potential officers’ participated in a learnership programme, receiving the necessary certifications to execute their duties with high standards of excellence.

Within an impressive timeframe of 900 hours after securing the Thungela contract, Thorburn implemented an integrated security management solution. The package included manned guarding, tactical response teams, control room operators, a fleet of security response vehicles, and a Thorburn Business Intelligent Management System (TBiMS) platform, customised to cater to Thungela's tactical, operational, and strategic requirements.

In addition to delivering a seamless security solution, Thorburn collaborated closely with Thungela to cultivate meaningful ESD relationships. These initiatives enable the sustainable growth of local businesses and communities. By extending their expertise and support, Thorburn contributes to uplifting local economies and fostering self-sufficiency in partner companies.

Thorburn acknowledges the vital role that local communities play in the success of its projects. So, in alignment with its values of corporate social responsibility, the company embarked on various corporate social initiatives (CSI) in the communities surrounding Thungela's mine sites.

Some of these inspiring pursuits include:

• Becca Farming: Thorburn contributed R75 000 to help the farming programme purchase a grass-cutting machine, necessary chemicals, as well as a charcoal oven, opening further opportunities such as charcoal production.

• Izithelo Zezandla: this cooperative aims to commercially farm vegetables, pigs, and dry beans, contributing towards alleviating poverty in the community. Thorburn contributed R75 000 to the farming project to install a fence around its property.

• Mabande Comprehensive High School: Tsebo donated school furniture worth R15 000 to the school.

 

As evidenced above, these initiatives aim to address community needs, drive social impact, and create positive and sustainable change in the lives of the residents. Much like Tsebo, Thungela believes in ‘responsibly creating value together for a shared future’, so by creating opportunities for individuals and small and medium businesses in the communities it serves, the private sector can help to positively transform the economy for the benefit of all.

Speaking on the collaboration, Ranesh Ranjith, Sales and Marketing Director at Thorburn Security, expressed enthusiasm for the partnership, "I believe that if we look at business, we have to look at our communities, especially within South Africa. We have seen our communities and our businesses yearning for inclusive procurement from a sourcing and partnership point of view. This has been a journey in the making, and with help and guidance from Thungela, we have managed to hit most of our milestones. The partnership is critical for us as a business in terms of sustainability and our environmental, social and governance (ESG) responsibilities. It has allowed us to facilitate learnership programmes, CSI initiatives, as well as SMME development."




Share this article:
Share via emailShare via LinkedInPrint this page



Further reading:

Highest increase in global cyberattacks in two years
Information Security News & Events
Check Point Global Research released new data on Q2 2024 cyber-attack trends, noting a 30% global increase in Q2 2024, with Africa experiencing the highest average weekly per organisation.

Read more...
The power of PKI and private sector innovation
Access Control & Identity Management News & Events Government and Parastatal (Industry)
At the recent ID4Africa 2025 Summit in Addis Ababa, the spotlight was firmly on building secure, inclusive, and scalable digital identity ecosystems for the African continent.

Read more...
Bosch Security renamed Keenfinity
News & Events
Globally renowned brands for video systems, access control and intrusion alarm systems, as well as communication systems, unite under the roof of the new company Keenfinity Group.

Read more...
2025 video surveillance market set for improved fortunes
News & Events Surveillance
Novaira Insights has unveiled its latest report, World Market for Video Surveillance Hardware and Software – 2025 Edition, forecasting a healthy growth rate of 8,1% until 2029, excluding China.

Read more...
Wialon announces integration with fleet maintenance and optimisation platform
News & Events Transport (Industry) Logistics (Industry)
Fleet management software platform integrates with a fleet maintenance and optimisation platform to support mutual customers for better workflows and deeper insights into fleet operations.

Read more...
DeepSneak deception
Information Security News & Events
Kaspersky Global Research & Analysis researchers have discovered a new malicious campaign which is distributing a Trojan through a fake DeepSeek-R1 Large Language Model (LLM) app for PCs.

Read more...
Almost 50% of companies choose to pay the ransom
News & Events Information Security
This year’s Sophos State of Ransomware 2025 report found that nearly 50% of companies paid the ransom to get their data back, the second-highest rate of ransom payment for ransom demands in six years.

Read more...
Value and industry insight
Securex South Africa Training & Education News & Events
Securex South Africa 2025, co-located with A-OSH EXPO, Facilities Management Expo, and Firexpo, drew thousands of security professionals from across the continent and beyond, offering a platform for networking, product discovery, and knowledge sharing.

Read more...
Gallagher Security achieves ISO 27001 recertification
News & Events Training & Education
Gallagher Security has successfully achieved certification to the updated ISO/IEC 27001:2022 standard for Information Security Management Systems (ISMS). This accomplishment builds on previous certifications and reflects a continued commitment to the highest standards of information security.

Read more...
Survey highlights cost of cyberdamage to industrial companies
Kaspersky Information Security News & Events
The majority of industrial organisations estimate their financial losses caused by cyberattacks to be over $1 million, while almost one in four report losses exceeding $5 million, and for some, it surpasses $10 million.

Read more...










While every effort has been made to ensure the accuracy of the information contained herein, the publisher and its agents cannot be held responsible for any errors contained, or any loss incurred as a result. Articles published do not necessarily reflect the views of the publishers. The editor reserves the right to alter or cut copy. Articles submitted are deemed to have been cleared for publication. Advertisements and company contact details are published as provided by the advertiser. Technews Publishing (Pty) Ltd cannot be held responsible for the accuracy or veracity of supplied material.




© Technews Publishing (Pty) Ltd. | All Rights Reserved.