Fidelity SecureFire steps into critical fire response space

Issue 6 2023 News & Events, Fire & Safety

With the majority of fire stations around the country being crippled by a lack of resources to offer effective responses, Fidelity Fire Solutions, a division of the Fidelity Services Group, is stepping into the forefront of fire safety with a unique own ‘first responder’ model, Fidelity SecureFire.

The service is already available in Johannesburg and Tshwane as of 1 August and includes a fire chief and 55 fully trained firefighters on standby 24/7.

Wahl Bartmann, CEO of Fidelity Services Group says just this month the group has had to respond to 35 fires, 78% of which were in the Tshwane area and 21,6% in the Johannesburg area.

Fidelity ADT armed response officers will also be ‘first responders’ as part of this critical new service. These first responder vehicles are certified for Level one and two firefighting and are equipped with fire-fighting packs called the Roto Pack Lithium Gel and FFG Gel, which provide a reach of nine to 12 metres.

The three-pronged model will fully equip these firefighters to manage Class A and B fires involving ordinary combustible materials, flammable liquids, or gasses like gasoline and oil. These fires can be particularly dangerous due to their potential for rapid flame spread. “We will also be able to attend to Class D fires with our Lithium extinguishers for fires caused by electronic devices like smartphones, laptops and tablets and, of course, electric vehicles. These fires are unfortunately becoming more common with our ongoing loadshedding schedule impacting appliances.”

The community will now have access to 350 first responders and 10-second responders comprising Mahindra and Land Cruiser RIVs. The service is reinforced by rapid intervention units comprising six-plus fire engines, water tankers and pumps to supply water.

With one large 18 000 litre tank on site already, the plan is to get another large tanker as well as two smaller ones with a 9 000 litre capacity. “One of the key challenges experienced in our existing municipal structures is the lack of water in the fire hydrants, so even if the response is on time, they may be hamstrung with no water.”

“Fidelity SecureFire will be able to respond effectively to large fires, all domestic household fires, small to medium commercial fires and fires at shopping centres, schools or churches. “Basically, wherever the danger is and where our customers and/or their property are in harm’s way due to a fire, they can rely on us being their first line of defence,” says Bartmann.

Bartmann emphasised that the service would in no ways be competing with the existing fire service. In fact, it would complement and support their efforts and the teams will work very closely with the existing fire departments. “Our target is to reach any fire within five minutes,” he says.

Roll-out will commence in KwaZulu-Natal in December 2023 and then in Cape Town between April – June 2024, followed by the balance of areas where Fidelity operate.

For more information, contact Fidelity Services Group, [email protected],

Share this article:
Share via emailShare via LinkedInPrint this page

Further reading:

Pentagon appointed as Milestone distributor
Elvey Security Technologies News & Events Surveillance
Milestone Systems appointed Pentagon Distribution (an Elvey Group company within the Hudaco Group of Companies) as a distributor. XProtect’s open architecture means no lock-in and the ability to customise the connected video solution that will accomplish the job.

Local manufacturing is still on the rise
Hissco Editor's Choice News & Events Security Services & Risk Management
HISSCO International, Africa's largest manufacturer of security X-ray products, has recently secured a multi-continental contract to supply over 55 baggage X-ray screening systems in 10 countries.

SAIDSA achieves ISO 9001 certification
SAIDSA(SA Intruder Detection Services Association) Associations News & Events Training & Education
The South African Intruder Detection Services Association (SAIDSA) has announced that it has achieved ISO 9001:2015 certification. This milestone reflects its commitment to quality management and excellence in the security services industry.

Detecting humans within vehicles without opening the doors
Flow Systems News & Events Security Services & Risk Management
Flow Systems has introduced its new product, which detects humans trying to hide within a vehicle, truck, or container. Vehicles will be searched once they have stopped before one of Flow Systems' access control boom barriers.

Fluss launches the next wave of IoT solutions
IoT & Automation Access Control & Identity Management News & Events
Fluss has announced its newest IoT product; Fluss+ continues to allow users to manage access from anywhere globally and brings with it all the advantages of Wi-Fi connectivity.

A standards-based, app approach to risk assessments
Security Services & Risk Management News & Events
[Sponsored] Risk-IO is web-based and designed to consolidate and guide risk managers through the whole risk process. In this article, SMART Security Solutions asks Zulu Consulting to tell us more about Risk-IO and how it came to be.

SMART speakers: Uncovering the hidden S in ESG
SMART Security Solutions News & Events
Chris Galvin from the International Code of Conduct Association speaks about the role of responsible security in sustainable business practice.

SMART speakers: Bomb threat management protocols
SMART Security Solutions News & Events
Jimmy Roodt, an explosives expert from Gauntlet Security Solutions, will speak on bomb threat protocols, the lack thereof, and why your fire emergency protocols are not an acceptable substitute.

AP Sensing
News & Events
AP Sensing is a leading German provider of distributed fibre optic sensing solutions for monitoring critical infrastructure.

Gemini Automation Systems
News & Events
Step into the future of home security and convenience with Gemini Automation Systems at Securex 2024, where it will unveil its latest innovations.