How managed services keep the edge ecosystem afloat

Issue 6 2023 Infrastructure


Rohan De Beer.

A survey by the Uptime Institute found that the impact of data centre downtime has grown in severity, making the availability (of data centres), at the core and at the edge, a key concern for organisations.

Maintaining availability is challenging, given edge data centres experience more frequent total facility outages than their centralised counterparts. The primary methods companies leverage to improve edge availability – investing in improved equipment and redundant equipment – are not cost-effective ways of ensuring uptime.

To this end, managed services have become an important solution to the above data centre challenges and an opportunity for the channel to provide important value to the growing data centre marketplace.

The edge ecosystem provides a two-pronged opportunity; end users can turn to managed services providers for cost-effective uptime of their edge deployments, and existing providers can work with partners to add new services to their portfolios.

Focus on core competencies

Edge locations need the same resilience, security, and fault tolerance as centralised locations, especially as they support more mission-critical applications. Managed service providers with the right capabilities offer peace of mind and operational efficiencies for edge deployments.

Ensuring the necessary resilience and availability at the edge is not a simple matter. It requires having at least two major capabilities in place:

• Remote monitoring and management of UPS and physical infrastructure.

• Data collection and analytics from monitoring equipment. This data improves the reliability and cost-effectiveness of assets at the edge.

These highly specific capabilities are not the core competencies of most companies. Turning to a managed services provider places the responsibility for infrastructure uptime into the hands of experts, so end users can focus on the core of their business.

Managed services boost revenues for existing providers

An increased need for managed services also represents an opportunity for existing providers. For example, many end users do not consider power protection at the edge, but an unmanned edge computing deployment without power is just another cost centre. For existing service providers, adding power monitoring and protection to their portfolio of offerings invites additional recurring revenue streams.

The story is the same for monitoring and dispatch services. When physical infrastructure in remote locations goes down, those sites need immediate attention. Many organisations do not have full-time response staff to adequately address these issues, opening the door for managed services providers.

Solutions and services providers can earn additional business by offering remote monitoring or dispatch services.

Ultimately, the edge is the present and future of infrastructure investments. Appropriate managed services can keep the ecosystem running smoothly for all parties involved and provide tremendous opportunities to the channel.




Share this article:
Share via emailShare via LinkedInPrint this page



Further reading:

The TCO of cloud surveillance
DeepAlert Verifier Technews Publishing Surveillance Infrastructure
SMART Security Solutions asked two successful, home-grown cloud surveillance operators for their take on the benefits of cloud surveillance to the local market. Does cloud do everything, or are there areas where onsite solutions are preferable?

Read more...
Cyber resilience – protect, defend, recover
Infrastructure
The challenge with AI is that threats are getting harder to detect. As a result, plans in 2024 are not just about detection and prevention, but about recovery.

Read more...
Powering business resilience and field operations
Infrastructure Products & Solutions
[Sponsored] The Anker 757 Portable Power Station emerges as a strategic asset for businesses looking to overcome power instability and the demand for operational efficiency in remote and field-based environments.

Read more...
Top bets for backup and business continuity
Infrastructure
Become your organisation’s data pioneer and spearhead data governance and protection of critical data. Challenge why best practices are not adopted or in place, while highlighting the inherent risks this poses.

Read more...
Next-gen solar-powered switches
Infrastructure
Duxbury Networking has introduced its range of solar unmanaged switches, which are ideal for any environment requiring reliable Power-over-Ethernet (PoE) capabilities, such as IP phones, cameras, and access points.

Read more...
Navigating South Africa's cybersecurity regulations
Sophos Information Security Infrastructure
[Sponsored] Data privacy and compliance are not just buzzwords; they are essential components of a robust cybersecurity strategy that cannot be ignored. Understanding and adhering to local data protection laws and regulations becomes paramount.

Read more...
Creating a cybersecurity strategy in a world where threats never sleep
Information Security Infrastructure
[Sponsored Content] The boom of Internet of Things (IoT) technology and the chaos that surrounded the sudden shift to work-from-home models in 2020 kick-started the age of cybercrime. In that period, incidents rose by 600%, affecting every industry and showing no signs of slowing down.

Read more...
Gallagher Security’s achieves SOC2 Type 2 recertification
Gallagher News & Events Integrated Solutions Infrastructure
Gallagher has achieved System and Organization Controls (SOC2 Type 2) recertification after a fresh audit of the cloud-hosted services of its integrated security solution, Command Centre. The recertification was achieved on 21 December 2023.

Read more...
Cyberattacks the #1 cause of business outages
Editor's Choice Information Security Infrastructure
The latest survey by Veeam Software shows that 92% of organizations will increase their spending on data protection by 2024 to achieve cyber resilience due to continued threats of ransomware and cyberattacks.

Read more...
Nology races to end 2023
Editor's Choice News & Events Infrastructure
Nology ended 2023 with an event highlighting its various products and services to the local market, followed by a few laps around the Kyalami Indoor Karting track.

Read more...