SIP-based video intercom

Issue 7 2021 Residential Estate (Industry)

The constantly evolving requirements of residential estates and complexes require a constantly evolving and proactive service sector. Advancements in technology have provided estate and complex security improved performance and greater convenience for residents.

Currently there are a myriad of solutions which provide residential access to estates and complexes, ranging from simple gate remotes, handheld cards and tags to biometrics, vehicle tags and ANPR. Visitors to these establishments typically interact with a security guard and a visitor management system. Gated complexes without manned security typically manage visitors via a GSM connected intercom.

Fast moving technological developments have left many estates and complexes behind and vulnerable to the vagaries associated with the national infrastructure and the individuals who must interact with the existing devices.

Advanced ID Solutions has addressed this by creating a cloud-based platform with open protocols, designed to be backwards compatible, but also poised to accept any future developments without control redundancy. These open protocols allow for easy integration to third party applications via the open API documentation and tools.

For residential complexes, the J-Phone Home SIP-based video intercom and connected smartphone application provides residents reliable connectivity to visitor management. Once the initial enrolment process is concluded, the management of the system is in control of the residents, removing the time-consuming task of resident management from the relevant service provider. Moving from outdated GSM technology to a modern fibre-driven SIP solution provides numerous new features and a full audit trail.

One of the more vulnerable moments a resident has when gaining access to their residential estate is the requirement to open a window and offer a credential or biometric to gain access. Advanced ID Solutions has a number of solutions to address these concerns with choices that include Bluetooth connectivity from the resident’s smartphone, UHF car tags or a combination thereof.

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