Peace of mind for system integrators

Issue 6 2021 Fire & Safety

Businesses and building owners can now check on the fire safety status of their properties remotely with the Bosch Remote Fire Safety app, running on the new ‘Remote Interact’ feature of the Bosch Remote Services portfolio for Bosch fire alarm systems.

The application provides peace of mind to end users and system integrators alike who can easily monitor the condition of their fire alarm systems from a distance. The app also sends push notifications in the case of emergency events – all available from any iOS or Android personal device.

The application is the latest addition to the Bosch Remote Services portfolio. Bosch Remote Services simplifies service and trouble-shoots tasks for system integrators. The solution can reduce the physical on-site time for maintenance and service jobs improving efficiency and profitability.

Additionally, even if the user is not on-site, Remote Services provides better safety management for both systems integrators and their customers, alerting them immediately of potential issues as they occur and allowing system integrators the ability for remote configuration and troubleshooting.

Given that usually two out of three service calls can be resolved remotely, Remote Services supports system integrators in providing faster and more transparent service anywhere and at any time.

Remote Interact with its app Remote Fire Safety complements the other three existing services of the Bosch Remote Services portfolio: Remote Connect, which allows a remote connection to Bosch fire systems in the first instance; Remote Maintenance, which provides live fire systems data; and Remote Alert, which helps customers stay informed about events as they happen by email or SMS.


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