Integrated banking security solutions

Issue 3 2021 Financial (Industry)

As with most security system applications, a combination of manpower, physical barriers and technology provides the best approach to the commonly recognised ‘deter, detect and defend’ philosophy.

Francois Smuts, key accounts support manager at Elvey Group, says that there are typically four pillars that need to be addressed with regard to security in the financial sector: retail banking halls, offsite ATMs, properties owned by FSPs and cash centres. Each of these, he says, have very different risk profiles and therefore need a customised approach to designing and deploying security technology solutions.

“This you could consider as your local bank, which has various subsets within the main building structure, including ATMs, the back office, cash receiving and cash storage. The security focus here is on customers being able to access the banking hall as well as the ATMs, with access to the other areas being carefully controlled,” says Smuts.

A security system in this environment is aimed at protecting both bank clients and staff. The approach during working hours would be to reduce any potential panic situations by monitoring the entire environment for predefined unusual behaviour.

In the banking hall and ATM subsections, CCTV cameras would typically form the mainstay of this solution and be linked to video analytics for comprehensive detection of the aforesaid behavioural anomalies. “Typically, one would use an offsite facility to monitor the movement of people and equipment and detect behaviour such as loitering. Video verification would be used to ascertain the veracity and legitimacy of an incident,” says Smuts.

Access control into banking halls can be approached with either an open-door policy or with the inclusion of a man-trap cubicle, which often contains a small CCTV camera used to provide both security for all banking hall users as well as safety for people within the cubicle should they for some reason become trapped in the cubicle. Once inside the banking hall, access to back offices, cash collections areas and other high-risk areas could be controlled with fingerprint, iris and facial recognition technology and be complemented by double and triple locking solutions armed with time delays.

Smuts explains that the after-hours scenario is very different to daytime security, with the focus being predominantly on intrusion detection. “We see typical deployments of alarm systems that detect intrusion via the building’s roof, as well as on external perimeter doorways. In addition, in vaults seismic detection solutions have become more commonplace and are attuned to vibrations that result from impact (hammering) and drilling activities.”

Protecting the cash within an offsite ATM could involve the deployment of deterrent devices designed to disorientate the intruder. This would be complemented by some form of panic alert that can be activated in a number of ways specific to the particular bank. All of these technologies would be linked back to a 24-hour control room, via at least three forms of failsafe communications to ensure consistent and constant relay of event activities, thereby allowing the remote monitoring team to alert armed response teams for further remedial action.

“There is a big difference between protecting an ATM within a banking mall and one that is offsite, since the onsite ATM closes after-hours and is therefore protected as part of the general banking hall and vault security portfolio. Offsite ATM risk management at 24-hour facilities, such as garages, carries a different risk profile and is often managed by a different team to the one managing the banking hall ATMs,” says Smuts.

In essence, an offsite ATM is a bank’s offsite vault and requires a higher level of security constant than its onsite partner. “The main focus here is to prevent access to the ATM’s small back room, thereby preventing the illegal removal of cash. The key to success here is early detection of criminal activity and this can be achieved by deploying various technologies that work together synergistically,” says Smuts.

In addition, remote monitoring on the ‘business side’ of the ATM will help to protect ATM users. The presence of loiterers could be a possible indication of attempted tampering with the ATM itself or of card cloning/skimming of ATM users’ bank cards. “Providing an interface via artificial intelligence (AI), linked to a reputable CCTV surveillance product, is the preferable solution,” says Smuts.

Smuts says that the protection of buildings owned by a financial service provider is similar to the protection of any other commercial building occupied by people and focuses on the safety of these people by monitoring the natural movement of people in and out of the building and within its confines.

The security of cash centres, on the other hand, is often incorporated into the duties of a cash guarding/cash-in-transit service company. “Here we would see the deployment of more CCTV cameras possibly coupled with seismic detection technology which monitor the movement and access of people, vehicles and assets in these high-risk units. High-end access control and intrusion solutions are commonplace and are focused on the protection of the cash itself,” says Smuts.

The Elvey Group has a portfolio of security and aligned communications technology solutions which can be combined to provide a formidable barrier against crime in the financial services sector. “Our team leverages extensive experience in the sector to provide bespoke solutions that match the exact parameters defined by our banking clients,” Smuts points out.


Credit(s)




Share this article:
Share via emailShare via LinkedInPrint this page



Further reading:

Pentagon appointed as Milestone distributor
Elvey Security Technologies News & Events Surveillance
Milestone Systems appointed Pentagon Distribution (an Elvey Group company within the Hudaco Group of Companies) as a distributor. XProtect’s open architecture means no lock-in and the ability to customise the connected video solution that will accomplish the job.

Read more...
On-camera AI and storage create added benefits
Elvey Security Technologies AI & Data Analytics Surveillance IoT & Automation
The days of standalone security systems are long past, and the drive is now to educate system integrators, installers, and end users on the return on investment that can be derived from intelligent, integrated BMS, IoT and security systems.

Read more...
Proactive strategies against payment fraud
Financial (Industry) Security Services & Risk Management
Amid a spate of high-profile payment fraud cases in South Africa, the need for robust fraud payment prevention measures has never been more apparent, says Ryan Mer, CEO of eftsure Africa.

Read more...
Understanding the power of digital identity
Access Control & Identity Management Security Services & Risk Management Financial (Industry)
The way we perceive business flourishing is undergoing a paradigm shift, as digital identity and consumer consent redefine the dynamics of transactions, says Shanaaz Trethewey.

Read more...
Protect your financial assets from unknown online threats
Products & Solutions Information Security Financial (Industry)
Malicious actors employ a myriad of sophisticated techniques, such as hacking, phishing, spamming, card theft, online fraud, vishing, and keylogging, among others, to exploit unsuspecting individuals and gain unauthorised access to their financial resources.

Read more...
Is AI the game-changer for streamlining anti-money laundering compliance?
Financial (Industry) Security Services & Risk Management
In the aftermath of South Africa's recent grey listing, companies are now confronted with the imperative to address eight identified strategic deficiencies, while simultaneously reducing their financial crime risk through anti-money laundering compliance processes.

Read more...
FutureBank and IDVerse partner to fight cybercrime
Information Security Financial (Industry)
Generative AI is breeding different fraud types, and cybercrime is predicted to become the biggest economy in the world in the next 18 months. FutureBank and IDVerse have joined forces to keep their customers safe.

Read more...
Elvey Group and Technoswitch part ways
Elvey Security Technologies Fire & Safety News & Events
The Elvey Group (a division of the Hudaco Group of Companies) is relinquishing its distributorship of the Technoswitch brand, following Hudaco’s acquisition of Brigit Fire.

Read more...
Capitec installs Speedgate turnstiles
Turnstar Systems Financial (Industry) Access Control & Identity Management Products & Solutions
Capitec’s Head office in Cape Town recently took its security measures to the next level with the installation of three Speedgate secure lanes manufactured and installed by Turnstar Systems.

Read more...
Replacing a gate motor battery with a lithium battery
Elvey Security Technologies Access Control & Identity Management Products & Solutions
It is possible to replace an existing lead-acid gate motor battery with a lithium battery, however, it is important to use a lithium battery that has been specifically designed for the strenuous demands of a gate motor.

Read more...